Latest news with #ConsumerShoppingExperience
Time of India
26-05-2025
- Business
- Time of India
Domicile shift key step in aligning closely with India's economy, six-fold increase in investments in AI this year: Flipkart CEO
Flipkart CEO Kalyan Krishnamurthy in an address to employees on Monday spotlighted the company's growth momentum and focus on future readiness as he termed the e-commerce giant's planned domicile shift to India as a significant step toward aligning more closely with the economic and regulatory landscape here. At an internal 'Flipster Connect' event on Monday, the top honcho of the IPO-bound company talked about a 6-fold increase in investments in AI this year. He mentioned that Flipkart has initiated the flip back of the company and reaffirmed the team's focus on profitability with a renewed emphasis on customer centricity. On the Walmart-backed Flipkart's IPO plans, Krishnamurthy said that a lot of work which has already happened over the past 12 months is aligned with this intention, and assured that the organisation will continue to do a lot more, going forward. At the event, Krishnamurthy alongside other key senior leaders, including Seema Nair (SVP and CHRO), Hemant Badri (Senior Vice President and Head of Supply Chain), and Ramesh Gururaja (Senior Vice President, Consumer Shopping Experience), highlighted the organisation's strategic momentum across talent acquisition, leadership evolution, business growth, innovation and consumer focus. Play Video Pause Skip Backward Skip Forward Unmute Current Time 0:00 / Duration 0:00 Loaded : 0% 0:00 Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 1x Playback Rate Chapters Chapters Descriptions descriptions off , selected Captions captions settings , opens captions settings dialog captions off , selected Audio Track default , selected Picture-in-Picture Fullscreen This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Opacity Opaque Semi-Transparent Text Background Color Black White Red Green Blue Yellow Magenta Cyan Opacity Opaque Semi-Transparent Transparent Caption Area Background Color Black White Red Green Blue Yellow Magenta Cyan Opacity Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Drop shadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Has Honda Done It Again? The New Honda CR-V is Finally Here. TheFactualist Undo An email query sent to Flipkart seeking comments on the development did not elicit a response. Sources privy to the development, however, confirmed that Krishnamurthy - at the townhall - spoke of Flipkart recording a strong uptick in customer growth and orders at around 20-25 per cent currently, and said the company is on track to achieve 30 per cent by June this year. Live Events "Within the org, we remain focused on being future-ready, with a 6X increase in investment in AI this year. We continue to be the market driver across all categories and customer segments. 'Minutes' is doing very well, and we're targeting 800 dark stores by the end of this year," he is learnt to have said. Discover the stories of your interest Blockchain 5 Stories Cyber-safety 7 Stories Fintech 9 Stories E-comm 9 Stories ML 8 Stories Edtech 6 Stories 'Minutes' is the quick commerce arm of Flipkart. Krishnamurthy highlighted that Flipkart is seeing a lot of innovation and disruption coming back into the system, with a focus on customer experience, Shopsy, travel, and Gen Z audiences. " has also been on a high growth trajectory, with several recent successful launches and strong product innovation. We've recently seen some industry veterans across technology, categories, and Adtech join us as we work towards the aggressive goals we've set for ourselves," he said. Krishnamurthy also highlighted Flipkart's plan to shift its legal domicile to India (from Singapore) describing it as a "statement of intent" and a significant step toward aligning more closely with India's economic and regulatory landscape. "As we've initiated the flip back of the company, I am very confident that all of us will continue to focus on profitability with a renewed emphasis on customer centricity. This move brings Flipkart even closer to where our heart has always been," he stated. During the session, Seema Nair, CHRO, Flipkart Group, underscored the strength of Flipkart's leadership bench, noting a growing cohort of next-generation leaders taking on strategic roles in new e-commerce avenues. She also drew attention to the organisation's focus on building teams that are able to leverage the opportunity that e-commerce presents through skill development and training. Flipkart is also going to leverage AI as an enabler for the entire organisation, while ensuring all employees have access to the best AI tools. Nair observed that with a resilient, collaborative, and future-focused team, the company is strongly positioned to lead the evolution of India's digital retail ecosystem.
&w=3840&q=100)
Business Standard
26-05-2025
- Business
- Business Standard
Domicile shift key to aligning with India's economy, rules: Flipkart CEO
Flipkart CEO Kalyan Krishnamurthy addressed employees at an internal event, 'Flipster Connect', on Monday (May 26), highlighting the company's strong growth and readiness for the future. He called the decision to shift Flipkart's legal base back to India a key move in aligning with the country's economic and regulatory environment. During the session, Krishnamurthy said that Flipkart has increased its investment in artificial intelligence six-fold this year. He also confirmed that the process to return the company's legal domicile to India had begun. He assured employees that Flipkart would continue prioritising profitability while maintaining a strong focus on customer needs. Commenting on Flipkart's plans to go public, Krishnamurthy said much groundwork had already been done in the last year to prepare for the IPO. 'A lot of work which has already happened over the past 12 months is aligned with this intention,' he said, adding that the company would continue building on that effort. Leadership and strategic growth Krishnamurthy was joined by other senior leaders, including Seema Nair (Senior Vice President and CHRO), Hemant Badri (Senior Vice President and Head of Supply Chain), and Ramesh Gururaja (Senior Vice President, Consumer Shopping Experience). Together, they shared insights into Flipkart's strategy, which includes growth in talent, leadership, innovation, and customer engagement. Krishnamurthy said Flipkart is currently seeing a 20–25 per cent increase in customers and orders, and is aiming for 30 per cent growth by June, according to a PTI report quoting sources. He also added: 'Within the organisation, we remain focused on being future-ready, with a 6X increase in investment in AI this year. We continue to be the market driver across all categories and customer segments. 'Minutes' is doing very well, and we're targeting 800 dark stores by the end of this year.' Innovation across key areas Flipkart's quick commerce service, 'Minutes', is showing promising results. The company is also seeing renewed innovation in areas such as travel, Shopsy, and services for Gen Z users. Krishnamurthy further noted: ' has also been on a high growth trajectory, with several recent successful launches and strong product innovation. We've recently seen some industry veterans across technology, categories, and Adtech join us as we work towards the aggressive goals we've set for ourselves.' Speaking on the decision to relocate Flipkart's legal base to India, he said: 'As we've initiated the flip back of the company, I am very confident that all of us will continue to focus on profitability with a renewed emphasis on customer centricity. This move brings Flipkart even closer to where our heart has always been.' Focus on leadership and AI-driven teams Seema Nair, Flipkart Group CHRO, spoke about the company's strong and evolving leadership. She highlighted that a new generation of leaders is taking on key responsibilities in emerging e-commerce areas. She said Flipkart is working on building capable teams through training and skill development to meet the demands of the industry. Nair added that artificial intelligence will be a key enabler for the organisation, and all employees will have access to the best AI tools. She concluded that Flipkart, with its collaborative and forward-thinking team, is well-positioned to lead the digital retail transformation in India.
