5 days ago
DPauls Travel & Tours Ltd: Supporting Seamless Travel Across India and Beyond for Over 33 Years
As India's travel aspirations grow more diverse and experience-driven, DPauls Travel & Tours Ltd. continues to provide end-to-end services as a travel brand. With over 33 years of operation, over 2 million customers served, and more than 160 awards, DPauls aims to blend affordability, reliability, and innovation to deliver domestic and international journeys that are intended to be seamless.
Starting as an air-ticketing service in 1992, DPauls developed into a full-service travel company. With commercial roots dating back to 1968, its expansion into group tours and e-commerce via in 2010 helped establish its position in travel planning.
DPauls now offers a portfolio for families, honeymooners, solo travelers, seniors, and MICE groups. From weekend getaways to international vacations, itineraries are designed with personalisation and value in mind.
Customer focus has been central to DPauls. A post-booking reconfirmation process aims to align client expectations with curated services, working to ensure satisfaction through personal interaction. This has contributed to a base of repeat and referral customers.
With DekhoMyIndia, DPauls encourages travelers to explore the roots and soul of Bharat. The campaign highlights cultural circuits, spiritual retreats, and natural escapes—from Hampi to the Himalayas—promoting responsible, local-centric tourism and national pride.
DPauls maintains visibility through traditional platforms like newspapers and hoardings, alongside Instagram, Facebook, YouTube, and WhatsApp. Partnerships with HT and participation in travel fairs like SATTE and OTM further aim to strengthen reach and recall across generations.
With its Affiliate Network (DAN), DPauls aims to support regional agents through real-time access to inventory and backend tools—expanding structured travel services to Tier 2 and 3 cities.
DPauls curates cruise experiences for Indian travelers—partnering with cruise liners to deliver oceanic journeys across Singapore, Europe, and more, working to make sea travel accessible and seamless.
Repeat and referral business forms a significant part of DPauls' growth. At DPauls, customers are seen as influencers—sharing their real stories, feedback, and travel experiences. These voices are featured on social media, especially Instagram, aiming to reinforce the brand's people-first ethos.
This loyalty is complemented by newer engagement. The brand combines legacy and digital media to attract new travelers while working to retain customer trust. Feedback is considered seriously, driving continuous service improvements and building relationships.
With over 160 awards—DPauls is recognised for performance, ethics, and customer trust. The company's efforts have been honored, including with the National Tourism Award from the Honorable President of India Mr. Pranab Mukherjee for Best Domestic Tour Operator (Ministry of Tourism), and the Malaysia Tourism Award for Innovation in South Asia—underscoring its regional impact and unwavering commitment to service.
As sponsor of the HT OTT Play Awards, DPauls acknowledged the role of storytelling—on screen and in travel. 'We plan trips and help people live stories worth remembering,' says a spokesperson from DPauls.
DPauls promotes paperless travel, eco-friendly stays, and digital delivery, aligning comfort with responsibility. As travelers evolve, DPauls also evolves—aiming to maintain its human-first heart.
From Himachal to Europe, from solo journeys to group adventures, DPauls remains a partner for seamless travel experiences.
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