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NDTV
11 hours ago
- Business
- NDTV
JP Morgan CEO Says Ready To Let Go Of Clients Disrespecting Employees
JP Morgan Chase CEO Jamie Dimon said he has fired multiple employees and clients for being disrespectful to his employees. To build a strong and healthy environment at a workplace, it is necessary to fire "a**holes", even if they happen to be your customers, he said. Speaking at the Databricks Data & AI Summit in San Francisco on June 11, Mr Dimon, when asked to give general leadership advice, said the constant and honest assessment of everything was the first step in effective leadership. He underlined the importance of leaders staying true to their hearts and humanity while remaining firm and maintaining discipline. According to a Business Insider report, Mr Dimon said great results are achieved when leaders make an effort to bring out the best in people. He said, "You have to go out of your way to get the best of people, and it's amazing, if you do, what that does-for a country, a university, a company-if you create that environment." The 69-year-old added that it was essential to let go of employees or clients f they were disrespectful and harmed the productivity of the workplace. He said there were cases when he asked his clients to leave as they were misbehaving with his staff. "You should fire the a**holes. It only takes a few of 'em to destroy a meeting," Mr Dimon said, adding, "I hate to say this, but sometimes those a**holes include customers. I have fired customers because they are so rude to our people. And I tell our people that, if I allow that to happen, just think of what you'd think." According to Mr Dimon, this strategy to create an inclusive workplace is essential to ensure workers are treated with respect and trust, which enables them to provide their full potential to the company. If you want to succeed in today's world, you have to give your full effort, he said. "And if you can't, there's nothing wrong with you, but you shouldn't be the boss anymore," he added.


Hindustan Times
a day ago
- Business
- Hindustan Times
JPMorgan CEO Jamie Dimon says he's fired ‘a**hole' customers for being rude to employees
Jamie Dimon does not suffer fools (or jerks) gladly. The CEO of JPMorgan Chase says one way to ensure a good work environment is to fire the a**holes – and that rule applies to both employees and customers. According to a Business Insider report, Dimon was speaking on Wednesday at the Databricks Data & AI Summit when he was asked to give 'general leadership advice'. The CEO of JPMorgan Chase & Co said that leadership begins with 'constant and honest assessment of everything'. He emphasized the importance of maintaining 'heart and humanity' while ensuring discipline. "You have to go out of your way to get the best of people, and it's amazing, if you do, what that does — for a country, a university, a company — if you create that environment," Dimon said. "You should fire the a**holes," he added. "It only takes a few of 'em to destroy a meeting." According to Business Insider, this comment was met with loud cheers and applause from the audience. The 69-year-old CEO then said that this rule works both ways, and customers of his bank have been fired for being rude to employees. "I hate to say this, but sometimes those assholes include customers," Dimon said. "I have fired customers because they are so rude to our people. 'And I tell our people that, if I allow that to happen, just think of what you'd think. Just take your energy and put it to someone who actually wants your benefits,' he added. Jamie Dimon, the longtime CEO of JPMorgan Chase, is widely known for his straight-talking style and no-nonsense communication. In the past, he has come under fire for a foul-mouthed town hall rant where he slammed employees who want to work from home. (Also read: JP Morgan CEO Jamie Dimon opens up about foul-mouthed town hall rant on return-to-office policy: 'I should never…')

Business Insider
2 days ago
- Business
- Business Insider
Jamie Dimon says creating a functional workplace means firing 'a—holes' — and sometimes that means your rude customers
Jamie Dimon has a tip for improving workplace culture quickly: "Fire the assholes." Speaking on Wednesday at the Databricks Data & AI Summit, Dimon took a question about "general leadership advice" for ensuring the next generation of workers is prepared to take the helm in an age of AI, constant distractions from their phones, and working from home. The JPMorgan Chase & Co. CEO responded that it starts with a "constant and honest assessment of everything" from your customer base to your regulatory environment. Still, he stressed that while that assessment requires discipline, it's key to maintain "heart and humanity" as well. "You have to go out of your way to get the best of people, and it's amazing, if you do, what that does — for a country, a university, a company — if you create that environment," Dimon said. "You should fire the assholes," he added. "It only takes a few of 'em to destroy a meeting." The crowd erupted in cheers at Dimon's suggestion. "I hate to say this, but sometimes those assholes include customers," Dimon added. "I have fired customers because they are so rude to our people. And I tell our people that, if I allow that to happen, just think of what you'd think. Just take your energy and put it to someone who actually wants your benefits." This approach to creating an inclusive work environment is crucial to ensuring employees feel treated with trust and respect, so, in turn, "they can contribute to the company to the best of their ability," Dimon said. He said it starts with a top-down environment focused on discipline and effort, whether you're a pro athlete or the leader of the largest bank in the country. "If you want to be a winner in this world, you've got to give it your all," Dimon said. "And if you can't, there's nothing wrong with you, but you shouldn't be the boss anymore." The banking titan also reiterated his position on remote work, which he has previously criticized as antithetical to creating a vibrant office culture, especially for younger professionals. Dimon said it's hard to manage people remotely and much easier to have "real honest conversations if I'm sitting in front of you." "When you're with me, you get a hundred percent of my attention, a hundred percent of the time," he said.

Business Insider
2 days ago
- Business
- Business Insider
Jamie Dimon says you need to fire 'a--holes' in your company and create an environment where employees feel free to speak up
Jamie Dimon has a tip for improving workplace culture quickly: "Fire the assholes." Speaking on Wednesday at the Databricks Data & AI Summit, Dimon took a question about "general leadership advice" for ensuring the next generation of workers is prepared to take the helm in an age of AI, constant distractions from their phones, and working from home. The JPMorgan Chase & Co. CEO responded that it starts with a "constant and honest assessment of everything" from your customer base to your regulatory environment. Still, he stressed that while that assessment requires discipline, it's key to maintain "heart and humanity" as well. "You have to go out of your way to get the best of people, and it's amazing, if you do, what that does — for a country, a university, a company — if you create that environment," Dimon said. "You should fire the assholes," he added. "It only takes a few of 'em to destroy a meeting." The crowd erupted in cheers at Dimon's suggestion. "I hate to say this, but sometimes those assholes include customers," Dimon added. "I have fired customers because they are so rude to our people. And I tell our people that, if I allow that to happen, just think of what you'd think. Just take your energy and put it to someone who actually wants your benefits." This approach to creating an inclusive work environment is crucial to ensuring employees feel treated with trust and respect, so, in turn, "they can contribute to the company to the best of their ability," Dimon said. He said it starts with a top-down environment focused on discipline and effort, whether you're a pro athlete or the leader of the largest bank in the country. "If you want to be a winner in this world, you've got to give it your all," Dimon said. "And if you can't, there's nothing wrong with you, but you shouldn't be the boss anymore." The banking titan also reiterated his position on remote work, which he has previously criticized as antithetical to creating a vibrant office culture, especially for younger professionals. Dimon said it's hard to manage people remotely and much easier to have "real honest conversations if I'm sitting in front of you." "When you're with me, you get a hundred percent of my attention, a hundred percent of the time," he said.