18-04-2025
Nolensville launches Community Connect platform for fire department services
NOLENSVILLE, Tenn. (WKRN) — Residents and businesses in Nolensville now have a new way to provide critical information to their local fire department should they need assistance in an emergency.
The town recently announced the launch of the Community Connect platform for Nolensville.
'It is our mission to enhance the quality of life for the residents of Nolensville through the effective and efficient delivery of fire and rescue services,' Nolensville Fire Chief David Windrow said in a statement.
According to an explainer video posted on the Nolensville Community Connect page, the portal is designed for homeowners and business owners to input critical information to first responders that can help them protect residents during emergencies like fires.
Neighborhood News: Stories impacting your community | Read More
All residents and business owners need to do is visit this link and create a free account. Once they've created their account, they can fill out their profiles with information about their property, anyone who lives or works at the property, any specific medical needs anyone in the home or business might have, and even pet information for homeowners.
According to Community Connect, here are the benefits of filling out the residential profiles for your local emergency agencies:
Property: Understanding critical information such as your residence type, whether or not you have fire sprinklers, or designated family meeting places, improves our ability to respond and make decisions during an emergency
People: Let us know who is best to contact in case of an emergency. Your contacts can help us with everything from access, to how to deal with potential hazards or locate occupants. Getting in touch helps us better communicate at the time when it's needed most
Needs: If you or members of your family have mobility or other types of functional needs that may require additional assistance, letting us know means we can plan accordingly and respond more quickly to those needs
Pets: Your pets are part of the family too. We want to make sure that we are able to evacuate pets and best handle them as best we can during an incident. Tell us about any type of pet at your residence – even take a photo so we can spot them easily!
Business profiles can help in the following ways:
Plans: Upload images and documents outlining your plans in case of different types of emergencies. Let your First Responders know what procedures you, your staff, and your guests will be following in case of an emergency.
People: If you or people at your facility have mobility or other types of functional needs that may require additional assistance, letting us know means we can plan accordingly and respond more quickly and effectively
Property: Keep us aware of the most important access and utility details, your fire control systems, if there are hazardous materials on-site and other key pieces of critical building information
Contact Info: Enter your contact details – we'll send you a text message to inform you and/or the members of your team in the event that we are ever called to your property during an emergency
More Neighborhood News | What's next for Nashville's largest homeless encampment?
Any information provided to Community Connect is completely voluntary and based on what residents or business owners are comfortable sharing. All the information provided is also securely protected and only used to ensure first responders can better serve during emergency situations. No information is ever used for any other purpose, including advertising or marketing.
For those who both live and work in Nolensville, you can fill out separate profiles for your home and your business, according to Community Connect. Each profile is connected to a specific address and email address, so if you have a personal and a work email address, you can use both to fill out a profile for your home and your business.
According to Nolensville, the platform also has the capacity to help with obtaining burn permits, requesting inspections, and having your smoke detectors serviced.
Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
