02-06-2025
New York's Retail Worker Safety Act Is Live
New York's retail crime compliance countdown has closed as the Retail Worker Safety Act (NYRWSA) has been implemented, and Governor Kathy Hochul's 'landmark legislation' has commenced.
The Retail, Wholesale, Department Store Union (RWDSU), for one, is grateful.
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Effective June 4, the NYRWSA (S. 8358B/A. 8947C) will 'introduce critical safety measures to protect retail workers across the state,' according to the semi-autonomous division of the United Food and Commercial Workers Union (UFCW).
'Retail workers—and shoppers—across New York will be safer because of this law,' Stuart Appelbaum, president of the RWDSU, said. 'Retail workers should not have to go to work every day in fear; this law goes a long way towards ending that.'
New York State Senator Jessica Ramos introduced the NYRWSA last January to compel employers to evaluate their workplaces for risks, develop a violence prevention plan, provide ongoing safety training for workers—and revisit these efforts annually. The Harris-endorsing union has worked with Ramos and New York State Assemblymember Karines Reyes, who chairs its subcommittee on workplace safety, throughout the bill's ascension and amendments.
While the New York State Senate passed S8358B last summer, Governor Kathy Hochul signed an amendment to the act in February, extending the effective date of some of its provisions to June 2.
'The Retail Worker Safety Act provides for preventative measures that will help deter violence and harassment before it starts,' Appelbaum said. 'And, most importantly, will assist workers in getting help quickly in the event of an emergency.'
Retailers with 10 or more employees must develop 'comprehensive violence prevention plans, conduct regular risk assessments and provide biennial training on de-escalation techniques and active shooter scenarios,' the NYRWSA mandates. Retailers with 500 or more employees, meanwhile, must install silent response buttons—allowing 'workers to discreetly alert security personnel during emergencies,' the RWDSU said—before January 1, 2027.
'As a produce manager, I've witnessed firsthand the escalating tensions in retail environments,' said Edwin Quezada, a manager at a stop-and-shop in Long Island and Local 338 RWDSU/UFCW member. 'This Act ensures we have the training and tools to handle volatile situations, making our workplaces safer for both employees and customers. We worked hard to see it brought into law and I'm proud to see it starting to take effect.'
The issue has become a source of anxiety for retail employees as retail crime ratchets up, a survey conducted by the RWDSU last spring found.
Fifty-seven percent of those surveyed said they've personally experienced verbal harassment or intimidating behavior at work. Eighty percent reported concerns about an active shooter entering their place of business. Seven percent reported that their employers 'made safety improvements following violent incidents,' per the survey.
'Every day I came to work with a pit in my stomach, not knowing if today would be the day someone got aggressive or violent,' said Nancy Almodovar, a salesperson at a major department store in Manhattan, per the RSDSU. 'We've been ignored for too long by our employers, but this law finally says: our safety matters. It gives us real tools and real protection—and for the first time in a long time, I feel like someone's looking out for us.'
There's precedent for such programs, the labor union said. The NYRWSA builds on the public sector's workplace violence protection law from 2006 and uses the statutory framework of New York's 2018 workplace sexual harassment protection law, per the RWDSU.
'We are grateful that Governor Hochul has focused on preventing retail violence and theft and for bill sponsors Senator Jessica Ramos and Assemblywoman Karines Reyes,' said Appelbaum.
