Latest news with #Desk
Techday NZ
2 days ago
- Business
- Techday NZ
DuploCloud launches AI DevOps Help Desk to boost automation
DuploCloud has launched the DuploCloud AI DevOps Help Desk, described as the industry's first Agentic Help Desk where specialised DevOps agents address user requests in real time. The new platform allows DevOps engineers and IT administrators to shift their roles from writing automation scripts to creating AI agents designed to tackle a wide range of end-user needs. DuploCloud states that as artificial intelligence continues to drive rapid development and scalability within technology teams, the function of DevOps becomes critical yet increasingly challenging. Many current automation tools, the company notes, still rely heavily upon subject matter expertise, and the process of hiring skilled DevOps professionals is both difficult and costly. According to the company, its platform has already provided support to a large number of high-growth businesses, including start-ups and enterprises, through an automation platform that covers the breadth of DevOps. This includes infrastructure-as-code (IaC), Kubernetes management, cloud services, observability, security, and compliance. DuploCloud highlights that frequent collaboration with clients and management of thousands of environments naturally led to integrating AI into its operations. The resultant Agentic Help Desk, now part of DuploCloud's core platform, is aimed at enabling customers to scale more quickly, automate more processes, and free up time for other priorities. Venkat Thiruvengadam, Founder and Chief Executive Officer of DuploCloud, commented on the complexity of operating cloud infrastructure and the slow pace of automation adaptation. "Building and operating cloud infrastructure continues to grow in complexity. The pace of DevOps automation constantly lags behind the ever-changing engineering and security needs of cloud infrastructure. Meaningful developer self-service remains elusive," he said. "DuploCloud's AI DevOps Help Desk represents a strategic leap forward in how DevOps is executed. Achieving unprecedented speed, efficiency, and reliability, fundamentally reshaping cloud operations." The traditional IT Help Desk is generally structured as a manual, asynchronous model, limited by human resources. DuploCloud's Agentic DevOps Help Desk aims to replace this with a real-time, agent-driven system where user requests are routed directly to the relevant AI agent. Through the system, users are able to state their requirements in plain language. The designated agent then responds with appropriate context, executes actions within secure permissions, and has the capacity to escalate tasks or collaborate with other agents if needed. The process also integrates human-in-the-loop elements, such as approval workflows, audit trails, screen share capabilities, and real-time user input, all embedded to provide user control without impacting efficiency. The platform is reported to include an Automation Studio, centralised around an MCP server, which provides tools compatible with various infrastructure environments including Kubernetes, public cloud providers, open telemetry, and continuous integration/continuous delivery (CICD) systems. Feedback from early adopters indicates that the AI DevOps Help Desk is being used to update infrastructure practices via containerisation and Kubernetes, address performance concerns, and execute cost optimisation procedures. Teams have reported the ability to automate up to 80% of routine DevSecOps tasks using custom agents calibrated to their specific workflows. The automation platform has reduced the time required for new application onboarding from weeks to minutes, and has halved the time to achieve and maintain industry compliance standards such as SOC2, HIPAA, and PCI. The Agentic Help Desk is currently accessible to customers through an early access programme.
Yahoo
4 days ago
- General
- Yahoo
52% of anti-LGBTQ+ attacks targeted transgender and gender nonconforming people
Transgender and gender non-conforming people were the targets of over half the incidents of anti-LGBTQ+ harassment, vandalism, threats, and assault reported in the past year, a new report has found. Keep up with the latest in + news and politics. There were 932 anti-LGBTQ+ incidents between May 1, 2024 and May 1, 2025 – equal to 2.5 incidents every day, according to the third annual report from the ALERT Desk, GLAAD's Anti-LGBTQ Extremism Reporting Tracker. Violent attacks accounted for 84 injuries and 10 deaths. Trans and gender non-conforming people were the targets of 485 (52 percent) of the 932 incidents, marking a 14 percent increase from last year's data. These cases of assault and harassment coincide with Donald Trump's anti-trans executive orders, the report notes, as well as his $212 million ad campaign attacking trans people during the 2024 election. 'This year, rollbacks in LGBTQ visibility and challenges to our rights are coupled with a sharp rise in anti-LGBTQ rhetoric and disinformation across social media and political campaigns" GLAAD President and CEO Sarah Kate Ellis said in a statement. "The result is a divisive cultural climate that comes at a cost." State and local government, including elected officials and city council members, were the targets of 181 incidents, up 57 percent from 2023-2024. Students, teachers, professors, administrative staff, and librarians were the targets of 270 incidents – mostly at school board meetings – up 10 percent from last year. In contrast, 83 incidents targeted drag performers and venues, including 16 bomb threats and four assaults, marking a 55 percent decrease from 2023-2024. Pride flags and other LGBTQ+ symbols were the targets of 208 incidents, down 25 percent from the previous year. "Data from GLAAD's ALERT Desk shows the need for an urgent response," Ellis continued. "90 percent of non-LGBTQ Americans believe that the LGBTQ community deserves to live free from violence and discrimination. It's only through awareness, collective action, and community that we can turn the tide toward greater safety and acceptance.'
India Today
5 days ago
- Entertainment
- India Today
US woman who moved to India at 19 for a job writes heartfelt note to Mumbai
Eliza Karaza shared this picture in a now-viral post on Instagram. India Today Trending Desk A woman from Chicago moved to Mumbai at 19 without a job or living details She started as an art teacher and embraced Mumbai's chaos Her story resonated with many facing new city challenges A woman moved from Chicago to Mumbai at 19 without knowing her salary, school, or even where she'd live. A decade later, she penned a heartfelt note to the city that helped her grow up. In 2015, 19-year-old Eliza Karaza boarded a flight to India with barely any details in hand. She had never been to the country, had never held a full-time job, and had no idea what the role would pay, or even where she'd stay. But she was eager. 'Ten years ago, I went to Mumbai for a job. I hadn't spoken to the employer. I didn't know where either was staying when I got there,' she said. Ten years later, Karaza, a Syrian-American artist and entrepreneur, looked back at that bold decision in an Instagram post that felt more like a love letter to Mumbai than a story about career risks. 'I didn't know what my salary would be. I didn't know which school I'd be teaching at. I hadn't even spoken to my employer,' she added. None of that mattered to her then. 'But who cares?! I was 19 and excited!' she said, summing up the carefree courage of someone ready to leap without a safety net. Born and raised in Chicago, Karaza moved to Mumbai to work as an art teacher. Since then, she has built a creative life in the city. In 2020, she launched Harakaat, a fashion label known for its hand-painted denim jackets that merge South Asian art with Western silhouettes. She also co-founded Mehal House, a creative studio and lifestyle brand, with her partner. From being clueless about how she'd commute to finding her own rhythm in the chaos, Mumbai gave her more than just a job. It gave her roots. 'I love Bombay so much,' she wrote. 'I loved how easy it was to get around. I felt so free.' Take a look at her post here: Her post resonated with many who related to the unpredictability of moving to a new city. 'Woah!! I came to the US at 18 (didn't know anyone either), but I think I might have had an easier time than you,' a user said. Another user wrote, 'This is peace, that eventually everything will be okay one day, and we're here just to learn. I'm going through a similar phase, and this reel gave me reassurance that feels relieving. Thank you.' 'Bombay does that to people. It terrifies you, then teaches you how to live,' one of the users said. See the comments here: From not knowing where she'd sleep to building two homegrown brands in India, Eliza Karaza's journey has been anything but ordinary. She didn't just survive Mumbai, she let it raise her. A woman moved from Chicago to Mumbai at 19 without knowing her salary, school, or even where she'd live. A decade later, she penned a heartfelt note to the city that helped her grow up. In 2015, 19-year-old Eliza Karaza boarded a flight to India with barely any details in hand. She had never been to the country, had never held a full-time job, and had no idea what the role would pay, or even where she'd stay. But she was eager. 'Ten years ago, I went to Mumbai for a job. I hadn't spoken to the employer. I didn't know where either was staying when I got there,' she said. Ten years later, Karaza, a Syrian-American artist and entrepreneur, looked back at that bold decision in an Instagram post that felt more like a love letter to Mumbai than a story about career risks. 'I didn't know what my salary would be. I didn't know which school I'd be teaching at. I hadn't even spoken to my employer,' she added. None of that mattered to her then. 'But who cares?! I was 19 and excited!' she said, summing up the carefree courage of someone ready to leap without a safety net. Born and raised in Chicago, Karaza moved to Mumbai to work as an art teacher. Since then, she has built a creative life in the city. In 2020, she launched Harakaat, a fashion label known for its hand-painted denim jackets that merge South Asian art with Western silhouettes. She also co-founded Mehal House, a creative studio and lifestyle brand, with her partner. From being clueless about how she'd commute to finding her own rhythm in the chaos, Mumbai gave her more than just a job. It gave her roots. 'I love Bombay so much,' she wrote. 'I loved how easy it was to get around. I felt so free.' Take a look at her post here: Her post resonated with many who related to the unpredictability of moving to a new city. 'Woah!! I came to the US at 18 (didn't know anyone either), but I think I might have had an easier time than you,' a user said. Another user wrote, 'This is peace, that eventually everything will be okay one day, and we're here just to learn. I'm going through a similar phase, and this reel gave me reassurance that feels relieving. Thank you.' 'Bombay does that to people. It terrifies you, then teaches you how to live,' one of the users said. See the comments here: From not knowing where she'd sleep to building two homegrown brands in India, Eliza Karaza's journey has been anything but ordinary. She didn't just survive Mumbai, she let it raise her. Join our WhatsApp Channel
India Today
24-05-2025
- Automotive
- India Today
Karizma vs Yezdi vs Pulsar: Which Era Had the Best Bikes?
India Today Podcasts Desk UPDATED: May 21, 2025 21:04 IST In this high-octane episode of Connecting Rod, Auto Today's very own Rahul, Dipayan, and Abhinav go head-to-head in a passionate debate about the best motorcycles and scooters of their respective eras — from the 80s, 90s, and 2000s. Whether you grew up idolizing the RX100, racing a Shogun, showing off a Samurai, or revving up a Pulsar 220, this episode hits all the right gears. From the thump of the Yezdi to the roar of the Pulsar, and the cult status of the Karizma, this episode of Connecting Rod is a full-throttle ride through India's most iconic two-wheelers. Produced by Prateek Lidhoo Sound mix by Suraj Singh
India Today
16-05-2025
- Politics
- India Today
16 May 2025: Rajnath Targets Pakistan, Bholari Airbase Strike Confirmed, Nirav Modi Bail Rejected
India Today Podcasts Desk UPDATED: May 16, 2025 18:56 IST In today's News at 7, we cover the latest developments in India-Pakistan relations, as Defence Minister Rajnath Singh accuses Pakistan of rebuilding terrorist networks post-Operation Sindoor and urges the IMF to reconsider its bailout. Meanwhile, Pakistan's Chief Minister confirms the Indian airstrike on Bholari Airbase, while Prime Minister Shehbaz Sharif expresses a willingness for peace talks. We also dive into the Enforcement Directorate's fresh raids in Tamil Nadu as part of the ongoing money laundering investigation involving TASMAC, and the rejection of Nirav Modi's 10th bail plea in the UK court. Lastly, India's External Affairs Minister S. Jaishankar holds the first political-level conversation with Afghanistan's Taliban-appointed Foreign Minister, condemning the recent Pahalgam attack. Stay tuned for these stories and more, only on News at 7. Produced by Prateek Lidhoo Sound mix by Rohan Bharti
