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Time of India
29-05-2025
- Business
- Time of India
How UiPath Is Driving Agentic Automation for Smarter Enterprises
Artificial intelligence continues to evolve beyond demos. Enterprises are transitioning from rule-based robotic process automation to a more dynamic, intelligent approach—agentic automation. At the heart of this shift is UiPath, a company that began its journey by simplifying mundane tasks through software bots and is now championing a bold new simple bots to intelligent agents, the journey of UiPath is being recast as a two-act play, with Act One defined by traditional RPA and Act Two powered by autonomous, decision-making AI agents. From RPA to AI Agents: A Decade of Evolution 'It just started as a small software, fluffy little bot, not very flashy. But it was very fast and accurate,' recalls Arun Balasubramanian, VP & MD, India & South Asia, UiPath, as he traces the company's early beginnings. Balasubramanian notes how these bots quickly gained traction by automating repetitive, low-value tasks, freeing employees to focus on more strategic work. The platform matured by integrating machine learning and computer vision, enabling more intelligent capabilities. 'Through sustained engineering efforts and innovation, the bots became more intelligent and capable,' he says. 'These advancements laid the foundation for agentic automation.' Agentic automation represents a significant technological leap—what Balasubramanian describes as 'intelligent agents which can really think on our behalf and really act and decide in terms of what actions to be done.' He notes that while the first phase of automation delivered significant efficiency, 'the second phase of the journey is even more exciting.' UiPath is now focused on a strategy that brings together AI, ML, natural language processing, and Gen AI models under one unified platform, offering customers not just smarter bots but autonomous agents that can operate independently in real-world scenarios. Market Momentum: India Leads the Way India has emerged as one of the fastest-growing markets for agentic automation solutions from UiPath. Sectors such as healthcare, pharma , manufacturing, and banking are at the forefront, piloting complex use cases with the technology. Balasubramanian cites a real-world healthcare use case to illustrate the value of these AI agents. 'It's so easy to get into a hospital and get admitted. But if you want to come out... it's so painful,' he says, referring to the challenges of invoice processing and insurance claims. Agentic automation from UiPath is helping streamline these workflows, ensuring a smoother discharge process and better patient experience. The company has already onboarded its first customer in India under the agentic automation preview, coinciding with its recent flagship event, DevCon in Bangalore 'We already have our first customer here in the country who signed up for agentic automation... and we have a lot of our customers who are also doing beta on some of the specific use cases,' Balasubramanian adds. Gautam Goenka , VP - Engineering & Site Head, UiPath, details the scale and pace of adoption. 'We have been iterating with hundreds of customers, building thousands of agentic automations and use cases,' he says. Building Reliable Agents: The Engineering Challenge Behind the promise of agentic automation lies a complex engineering challenge. 'Building an enterprise agent is a hard problem,' Goenka states plainly. Many solutions perform well in demo environments but falter under the pressures of production-grade data and use cases. Goenka outlines three key considerations that UiPath follows to ensure reliability and scalability in real-world deployments. The first is segmentation of the automation journey into deterministic and indeterministic steps. 'Use Intelligent Process Automation for the deterministic part. Use agents for the probabilistic or indeterminate part where you need more decision making,' he says. The orchestration tool from UiPath, Maestro™ , then stitches together these modular automations. Second, ensure guardrails are in place to control AI outputs. Goenka warns of AI's potential to 'act and give all kinds of wrong data,' stressing the need for enterprise guardrails. These include human-in-the-loop supervision for sensitive actions and context grounding, ensuring agents rely solely on enterprise-approved data sources. The third critical requirement is rigorous testing and evaluation during the design phase. 'There's no substitution to testing,' Goenka notes. The agent builder from UiPath supports a full software development lifecycle, including health scoring, model comparison, and test data evaluation, to ensure agents are production ready. Why Continuous Learning Is Non-Negotiable for Developers In a world where technological change is relentless, Goenka believes that adaptability isn't just a good-to-have—it's a survival skill. 'We are in an era where things are changing at a fast rate,' he says. 'The rate of acceleration is accelerated, right? That's how I put it.' For developers, this means that the shelf life of skills is shrinking, and the only way to stay relevant is by embracing a mindset of constant learning. 'Whatever we know today may be obsolete in six, nine months down the line—we have to adapt to that, learn all those things,' he explains. From understanding GenAI concepts to adding value through architecture and design, developers can't afford to stand still. 'There's no substitute to continuous learning,' he insists. A Platform for the Future UiPath is positioning itself not just as a vendor of automation tools but as an orchestration layer for intelligent decision-making across enterprises. By combining deterministic automation with autonomous AI agents, the company believes it can solve a broader range of business problems with higher reliability. Balasubramanian is optimistic about what lies ahead. 'We are embarking on this agentic automation journey, bringing in a lot of innovation,' he says. As enterprises face growing pressure to drive efficiency and agility, the shift from RPA to agentic automation could mark a turning point in how digital work gets done. With India leading the early wave of adoption, the second act for UiPath is poised to be the most transformative yet. The spokesperson is Arun Balasubramanian, VP & MD, India & South Asia, UiPath & Gautam Goenka, VP - Engineering & Site Head, UiPathNote: This article is a part of ETCIO's Brand Connect Initiative.
Techday NZ
14-05-2025
- Business
- Techday NZ
Hyland names John Newton as Chief Innovation Strategist
Hyland has appointed John Newton as its Chief Innovation Strategist to help advance its content management and AI-powered intelligence capabilities. Newton brings over 40 years of digital transformation experience, having co-founded Documentum and Alfresco. His background in enterprise content management is expected to aid Hyland in its aim to keep driving the market forward. Hyland described Newton's appointment as part of its broader strategy to maintain its presence in AI-powered content intelligence, federated content strategies, and cloud innovation. Newton's new role will focus on supporting what Hyland calls its "future-ready roadmap." "John's visionary experience in enterprise content management is a valuable asset for Hyland as we continue to drive the market forward with products like the Content Innovation Cloud. His alignment with Hyland and our vision to drive intelligent automation at scale makes his voice the ideal champion for how we will continue to redefine the market." Jitesh S. Ghai, Chief Executive Officer of Hyland, said: Newton's work at Documentum and Alfresco significantly shaped the current enterprise content management sector. Hyland stated that his arrival signals support for its open-source enterprise content management platform, which focuses on the scale, innovation objectives, and leadership needed to adapt the market through AI-powered intelligence, federated unification, and cloud-native strategies. "Hyland isn't just responding to change—it's setting the pace. Their federated strategy, cloud-first mindset, investment in applied AI, and commitment to developer innovation are exactly what enterprise customers need today. I'm excited to actively collaborate with Jitesh, one of the most visionary CEOs in enterprise software, and the talented Hyland teams to accelerate this next evolution of content intelligence." Newton commented on his new position. In addition to his strategic responsibilities, Newton will deliver the keynote address during the DevCon track at CommunityLIVE 2025, the company's annual event for developers, architects, and technical professionals. The session will focus on Hyland's open-source and other advanced technologies. Hyland describes its mission as providing organisations with unified content, process, and application intelligence solutions to support improved operations and engagement for teams globally, including many in the Fortune 100. Follow us on: Share on:
Associated Press
21-03-2025
- Business
- Associated Press
Dr. N. Joyce Payne Research Center presented financial well-being preliminary findings
Washington, D.C., March 21, 2025 (GLOBE NEWSWIRE) -- Preliminary findings from a financial well-being survey were presented by the Dr. N. Joyce Payne Research Center (Payne Center) during the Thurgood Marshall College Fund (TMCF) DevCon Potomac | 25 conference just outside of Washington, D.C. The Payne Center partnered with the Savings Collaborative to conduct a financial well-being survey to learn more about the financial behaviors, challenges and aspirations of students of historically Black colleges and universities (HBCUs). Students who participated in the survey were enrolled at TMCF member schools. Dr. Barbara Freeman, founder and CEO of the Savings Collaborative, facilitated a session at DevCon and released a one-page research summary. The goal of the survey is to better equip HBCU students to enhance their financial capabilities, support long-term financial goals and help them achieve generational wealth. The full report will be released on April 23 at Virginia State University, a TMCF member institution. A panel of HBCU students will discuss strategies for building generational wealth and effective methods to help college students manage their finances based on the report's findings. 'The survey was designed to gain insights into how the students manage their finances, their financial goals and identify areas where they need support to better align their actions with their financial aspirations,' Dr. M.C. Brown II, executive director and research scientist at the Payne Center, said. 'We're excited to unveil our preliminary findings and help students identify next steps to achieve their financial goals.' About Thurgood Marshall College Fund Established in 1987, Thurgood Marshall College Fund (TMCF) is the nation's largest organization exclusively representing the Black college community. TMCF member schools include the publicly supported historically Black colleges and universities, predominantly Black institutions and historically Black community colleges, enrolling nearly 80% of all students attending Black colleges and universities. Through scholarships, capacity building and research initiatives, innovative programs and strategic partnerships, TMCF is a vital resource in the K-12 and higher education space. The organization is also the source of top employers seeking top talent for competitive internships and good jobs. TMCF is a 501(c)(3) tax-exempt, charitable organization. For more information about TMCF, visit
