Latest news with #DharwadDistrictConsumerCommission
Time of India
05-05-2025
- Automotive
- Time of India
EV firm rapped for selling defective battery
Dharwad: Taking a serious note of a complaint on fixing a defective battery to a brand new electric bike, the Dharwad District Consumer Disputes Redressal Commission has imposed a penalty on the service provider and also directed it to replace the battery within a fortnight. Ananya Akkihal, a student from Dharwad, had purchased an electric scooter from Power Energy, Hyderabad, by paying Rs 80,000. The vehicle came with a 36-month warranty on the battery. The complainant was using the vehicle as per the instructions provided by the seller. However, within a year, the vehicle started stopping in the middle of the road. Additionally, the scooter was not providing the mileage as claimed by the seller. When the complainant brought these issues to the seller's attention, although some repairs were made, the problems persisted. The seller failed to properly address the issue. This conduct was considered a deficiency in service under the Consumer Protection Act . Consequently, the complainant filed a complaint with the Dharwad District Consumer Commission. After thorough investigation, Commission chairperson Eshappa Bhute and member Vishalakshi Bolashetti observed that there was deficiency in providing service to the customer under the Consumer Protection Act. It directed the seller to install a new battery in the complainant's vehicle within a fortnight of the order. If not done, the seller must refund the full purchase amount of Rs 80,000 along with 10% interest, the commission said. Additionally, for the inconvenience, trouble, and mental distress caused to the complainant, the commission ordered Power Energy Pvt Ltd to pay Rs 50,000 as compensation and Rs 10,000 towards legal expenses.
Hans India
27-04-2025
- Business
- Hans India
Insurance company fined
Dharwad: The District Consumer redressal forum has ordered a fine on an insurance company that refused to pay Rs15 lakh in insurance money to the wife of a deceased individual, as well as to provide compensation. Hanumanth, a resident of Hosakere in Channagiri, Davanagere district, met with a fatal accident while riding his two-wheeler on January 10, 2022. The deceased had taken insurance for this vehicle from HDFC Ergo Insurance Company, which included 15 lakh coverage for the vehicle owner and rider. After Hanumanth's death in the accident, his wife, Roza, filed a claim with the insurance company along with the necessary documents requesting the insurance payout. However, the insurance company rejected her claim. The commission determined that the behavior of the insurance company constituted a deficiency in service under the Consumer Protection Act, leading the complainant to submit her grievance to the Dharwad District Consumer Commission on August 27, 2024. After a thorough investigation of the complaint, the commission concluded, 'The complainant is the wife of the deceased Hanumanthappa. The deceased had paid premiums for insurance coverage on his two-wheeler, which was valid during the time of the accident and the death. The insurance policy provides Rs15 lakh coverage for the owner and rider's protection. Given the circumstances, it is the responsibility of the insurance company to compensate the nominated beneficiaries Rs15 lakh due to the accidental death. However, they have failed to fulfill this duty, thereby exhibiting deficiency in service under the Consumer Protection Act.' The commission directed the insurance company to pay the Rs15 lakh compensation along with interest at the rate of 10% from the date the claim was filed, within one month of issuing the ruling. Additionally, the commission ordered the insurance company to pay Rs50,000 for the distress and mental suffering endured by the complainants, along with Rs10,000 to cover the expenses of the case.
