Latest news with #DigitalEmployeeExperience
Yahoo
2 days ago
- Business
- Yahoo
Riverbed Named a Leader in 2025 Gartner® Magic Quadrant™ for Digital Employee Experience
Riverbed recognized as a Leader for the second consecutive year REDWOOD CITY, Calif., May 29, 2025--(BUSINESS WIRE)--Riverbed, the leader in AIOps for observability, today announced that the Company has been positioned by Gartner as a Leader in the Magic Quadrant for Digital Employee Experience (DEX) tools for the second year in a row. The evaluation was based on specific criteria that analyzed the Company's overall Completeness of Vision and Ability to Execute in the newly published Magic Quadrant dated May 26, 2025. Read complimentary copy of report: Riverbed Aternity – Accelerated Rate and Pace of Innovation Over the past year, Riverbed has delivered an unmatched level of innovation to the DEX market. The Company has introduced 18 new products and major enhancements that directly target DEX teams, setting a new standard for digital experience management. Among the innovations delivered include: Aternity Mobile, the industry's first DEX for enterprise-owned mobile devices; IQ Assist, Generative AI that delivers instant, context-rich insights that surfaces root cause graphically and suggests remediations; and Riverbed Aternity for Intel® Thunderbolt™ and Wi-Fi making the Company the only DEX vendor to support visibility and management of Intel Thunderbolt connected peripherals and Wi-Fi performance. Riverbed remains committed to rapid product development and raising the bar for the industry. "Riverbed has developed a differentiated, future-ready solution that is advancing the DEX market and has set us apart from others in the category. From enabling AI-driven automation with real-time, full-fidelity data to addressing agent fatigue and supporting mobile workforce enablement, Riverbed has set a new bar in the industry," said Jim Gargan, CMO of Riverbed. "To be named as a Leader in the Gartner Magic Quadrant for Digital Employee Experience Tools, we believe validates our forward-thinking strategy and vision." Riverbed – The Only Vendor to be recognized in both DEX and DEM Magic Quadrant Reports Riverbed is the only vendor to have been recognized in Magic Quadrant for Digital Employee Experience Management (DEX) Tools for the second consecutive year as well as the 2024 Magic Quadrant for Digital Experience Monitoring (DEM), which we believe underscores Riverbed's commitment to delivering seamless digital experiences across all user segments. Read blog: A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market's competitors. A Magic Quadrant provides a graphical competitive positioning of four types of technology providers, in markets where growth is high and provider differentiation is distinct: Leaders, Visionaries, Niche Players and Challengers. To download a complimentary copy of the 2025 Gartner Magic Quadrant for Digital Employee Experience Tools report, please visit: Please visit to learn more about Riverbed Aternity, Aternity Mobile and Riverbed's AI-powered Unified Observability Platform to optimize digital experiences. GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Report: Gartner, Magic Quadrant for Digital Employee Experience Tools (DEX), Dan Wilson, Stuart Downes, Lina Al Dana, 26 May 2025 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About Riverbed Riverbed, the leader in AIOps for observability, helps organizations optimize their user's experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed's open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at Riverbed and certain other terms used herein are trademarks of Riverbed Technology LLC. All other trademarks used herein belong to their respective owners. Connect with Riverbed Facebook LinkedIn Riverbed Blog Riverbed Partner Blog Riverbed Community X / formerly Twitter (@Riverbed) (@RiverbedPartner) YouTube View source version on Contacts MEDIA CONTACT Marketbridgeriverbed@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
2 days ago
- Business
- Yahoo
ControlUp Named a Leader in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools for the Second Consecutive Year
ControlUp recognized again for Completeness of Vision and Ability to Execute SAN FRANCISCO, May 27, 2025 (GLOBE NEWSWIRE) -- ControlUp, a global leader in Digital Employee Experience (DEX) management tools, today announced it has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools for the second consecutive year. In our opinion, this recognition for its Completeness of Vision and Ability to Execute is supported by ControlUp's latest innovations, sales updates, and product strategy—factors driving rapid ascent in the market and increasing traction with global enterprises. ControlUp believes this acknowledgement further validates the value of the ControlUp ONE platform's unified real-time capabilities across the entire digital workspace, including desktops, physical and cloud PCs, virtual workspaces, SaaS applications, and unified communications platforms. 'In our opinion, being recognized twice in under a year signals something bigger than just industry validation—it reflects the incredible momentum we've built by staying relentlessly focused on innovation and execution,' said Jed Ayres, CEO of ControlUp. 'We're charging forward solving the hardest problems around modern workplace management and building a future where intelligent automation and AI will reshape the digital employee experience. We're in it for the long haul to help customers radically improve employee experience while dramatically reducing costs.' ControlUp's vision is centered on optimizing productivity and delivering cost savings by empowering IT teams through tool consolidation and intelligent automation. The ControlUp ONE platform offers near-real-time monitoring and proactive remediation, enabling IT teams to gain a full comprehensive view of their environments and the ability to optimize every detail—from high-level system performance to individual employee issues. This unique approach provides seamless IT oversight, enhances employee productivity, reduces downtime, and creates a friction-free digital workplace. Extending its value across modern IT environments, ControlUp has strengthened its platform by expanding capabilities, including: ControlUp for Apps, which brings DEX management to web and SaaS applications with real-user monitoring (RUM). ControlUp Workflows, a no-code automation platform designed for IT teams to streamline operations and automate routine tasks. ControlUp for Compliance added customizable security scanning and remediation schedules to strengthen digital workplace security posture and boost the end user experience. Support for Microsoft Windows 365 and ChromeOS, reinforcing our commitment to supporting the evolving digital workplace. Continued commitment to delivering the industry-leading solution with ControlUp for VDI, providing real-time support for VDI and DaaS deployments that remain essential for supporting frontline workers across healthcare, retail, financial services, contact centers, and government. 'We believe being placed in the Leader quadrant for a second time in a row reinforces the long-term vision we set out with—to revolutionize how IT manages and supports the digital workplace,' said Asaf Ganot, CEO of ControlUp Labs & Co-Founder of ControlUp. 'In our opinion, our continued innovation and acquisitions are what sets ControlUp apart. Our pursuit of smarter, faster, more contextual telemetry combined with empowering IT to automate and make more informed decisions matures the role of IT when it comes to the digital workplace. ' In our opinion, Gartner Peer Insights™ reviews continue to consistently highlight ControlUp's impact on improving IT efficiency and employee experience. As of April 2025, ControlUp ONE platform holds a 4.7 out of 5-stars out of 220 ratings. According to a recent review from a customer in the energy and utilities industry, ControlUp ONE '…is a fantastic tool that has changed the way we troubleshoot devices, determine our hardware specs, and find trending issues… Unlike other products, it compiles a lot of data, it works quickly, it is easy to set up, and they are CONSTANTLY adding new features.' Note: A complimentary copy of the 2025 Gartner Magic Quadrant for Digital Employee Experience Management Tools will be available for download starting May 29, 2025, at To learn more about the ControlUp ONE DEX platform, schedule a demo. Gartner definition of DEX tools:Gartner defines DEX tools as those that 'measure and help IT continuously improve employee sentiment toward and the performance of company-provided technology. They continuously surface actionable insights, drive self-healing automation, and optimize support and employee engagement via the near-real-time processing of aggregated data from endpoints, applications, employee sentiment and organizational context. These insights enable self-healing and can enhance employee interactions with self-service portals and chatbots. They also help IT support, asset management, procurement and other teams whose work depends on reliable information.' Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Management Tools, Dan Wilson, Stuart Downes, Lina Al Dana, 26 May 2025. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant and Peer Insights is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About ControlUpControlUp is a leader in DEX, unifying Digital Employee Experience and IT operations in one powerful platform built for modern workplace management. By combining real-time monitoring, intelligent insights, and proactive remediation, ControlUp accelerates the shift toward Autonomous Endpoint Management (AEM)—empowering IT teams to resolve issues before they affect employees, simplify operations, and manage complexity without the clutter of multiple tools. Nearly 2,000 organizations, including more than one-third of the Fortune 100, trust ControlUp to keep their technology running smoothly. With ControlUp, IT works smarter, employees stay productive, and the workplace runs itself. To learn more, visit . Press Contacts:ControlUp PR media@ in to access your portfolio


Business Wire
2 days ago
- Business
- Business Wire
Omnissa Named a Leader in the 2025 Gartner ® Magic Quadrant ™ for Digital Employee Experience Management Tools
MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)-- Omnissa, a leading digital work platform company, today announced it has been named a Leader in the 2025 Gartner Magic Quadrant for Digital Employee Experience (DEX) Management Tools, recognized for its completeness of vision and ability to execute. Omnissa was also ranked among the three highest scoring vendors across all five Use Cases in the 2025 Gartner ® Critical Capabilities for DEX Management Tools, a result Omnissa believes reflects its commitment to helping organizations increase employee productivity, streamline IT operations, and deliver secure digital employee experiences across all device types and work models. 'We believe that being named a leader by Gartner validates our focus on helping IT teams stay proactive, streamline operations, and improve helpdesk efficiency through real-time insights and automated remediation,' said Bharath Rangarajan, senior vice president of products and technology alliances at Omnissa. 'The Omnissa DEX solution elevates the digital experience for every employee — making work simpler, faster, and more intelligent.' The Omnissa DEX solution provides a unified approach to deliver, measure, analyze, and remediate experience issues while providing consistent access to resources and support at every stage of the employee lifecycle. By leveraging AI and automation, Omnissa helps IT move from reactive troubleshooting to proactive experience management, keeping employees engaged and productive from anywhere, on any device. For example, one organization in the healthcare sector used Omnissa ONE Experience Management's guided root cause analysis capability to identify and remedy the common blue screen of death in minutes, significantly reducing manual troubleshooting efforts. To enhance the digital employee experience, Omnissa DEX equips organizations with: Comprehensive experience coverage: Organizations can measure digital workplace metrics and employee sentiment across desktop, virtual, mobile, and frontline devices, supporting employees from onboarding through everyday digital experiences. Proactive issue detection and resolution: Omnissa DEX accelerates the time from issue identification to remediation by using AI and machine learning to proactively notify IT before users are impacted, through insights, automated root cause analysis and in-context dashboards. Integrated remediation and self-service: Employees can resolve common issues through Intelligent Hub self-service tools, while IT teams can provide faster support with Workspace ONE Assist and integrations across the IT ecosystem. The Omnissa DEX solution is a part of the Omnissa platform, the industry's first AI-driven digital workspace platform that combines leading solutions for unified endpoint management, virtual apps and desktops, security and compliance, and digital employee experience. Visit our blog to learn more and download your complimentary copy of the 2025 Gartner ® Magic Quadrant™ for Digital Employee Experience Management Tools report. Gartner disclaimers Gartner, Magic Quadrant for Digital Employee Experience Management Tools, Dan Wilson, Tom Cipolla, Stuart Downes, May 26, 2025. Gartner, Critical Capabilities for Digital Employee Experience Management Tools, Stuart Downes, Lina Al Dana, Dan Wilson, May 27, 2025 Gartner is a registered trademark and service mark, and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About Omnissa Omnissa is a leading digital work platform company, empowering the world's dynamic workforces to do their best work from anywhere. The company's AI-driven digital workspace platform helps organizations and their people unlock exponential business value. Trusted by 26,000 customers worldwide, Omnissa is a privately-held company with 4,000 employees and a 20-year track record in defining digital workspaces. For more information, visit


The Print
2 days ago
- Business
- The Print
Progressive Infotech (Workelevate) Recognized in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools
New Delhi [India], May 28: Progressive Infotech (Workelevate) today announced that it has been recognized by Gartner in the Niche Quadrant of the 2025 Magic Quadrant for Digital Employee Experience (DEX) Management Tools, marking its inclusion for the second consecutive year since Gartner started it. Workelevate takes a differentiated approach to DEX by bringing employees into the centre of Digital Workplace (DWP) strategy. Its platform unifies AI IT Copilot, Digital Employee Experience, and Endpoint Management–designed to deliver both high-impact automation for IT teams and intuitive self-service support for employees. 'Being one of the youngest vendors among legacy players and still winning trust from both partners and customers alike speaks volumes,' said Prateek Garg, Founder and Investor of Workelevate. 'Our focus is clear: automate IT support, elevate employee experience, and empower IT teams with full endpoint visibility and compliance–all within one unified platform. As the digital workplace evolves, we believe ITSM will remain the core stack, while adjacent capabilities–like Endpoint Management, Experience Management, Digital Assistants, and Knowledge Automation–will increasingly converge into a single platform. In our view this consolidation is critical to reduce tool sprawl, simplify operations, and create a unified source of truth for both IT and employees. In our view being recognized by Gartner for the second year reinforces our commitment to building for that future–intelligent, integrated, and experience-led.' With growing interest from global enterprises and managed services partners, Workelevate continues to gain traction as a modern alternative to traditional DEX tools. Its ability to deliver rapid value without the need for rip-and-replace makes it a strategic fit for IT teams and service providers looking to drive agility, faster adoption, and measurable end-user impact across hybrid and distributed environments. Workelevate delivers measurable outcomes, including over 60% ticket automation, 30% reduction in services cost, improved asset and patch compliance posture, and return on investment within 100 days of deployment. Gartner, Magic Quadrant for Digital Employee Experience Management Tools, Dan Wilson, Stuart Downes, et al., 26 May 2025. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. (ADVERTORIAL DISCLAIMER: The above press release has been provided by BusinessWire India. ANI will not be responsible in any way for the content of the same) This story is auto-generated from a syndicated feed. ThePrint holds no responsibility for its content.


Business Wire
2 days ago
- Business
- Business Wire
Riverbed Named a Leader in 2025 Gartner® Magic Quadrant™ for Digital Employee Experience
REDWOOD CITY, Calif.--(BUSINESS WIRE)--Riverbed, the leader in AIOps for observability, today announced that the Company has been positioned by Gartner as a Leader in the Magic Quadrant for Digital Employee Experience (DEX) tools for the second year in a row. The evaluation was based on specific criteria that analyzed the Company's overall Completeness of Vision and Ability to Execute in the newly published Magic Quadrant dated May 26, 2025. "Riverbed has developed a differentiated, future-ready solution that is advancing the DEX market and has set us apart from others in the category," said Jim Gargan, CMO of Riverbed. Share Riverbed Aternity – Accelerated Rate and Pace of Innovation Over the past year, Riverbed has delivered an unmatched level of innovation to the DEX market. The Company has introduced 18 new products and major enhancements that directly target DEX teams, setting a new standard for digital experience management. Among the innovations delivered include: Aternity Mobile, the industry's first DEX for enterprise-owned mobile devices; IQ Assist, Generative AI that delivers instant, context-rich insights that surfaces root cause graphically and suggests remediations; and Riverbed Aternity for Intel® Thunderbolt™ and Wi-Fi making the Company the only DEX vendor to support visibility and management of Intel Thunderbolt connected peripherals and Wi-Fi performance. Riverbed remains committed to rapid product development and raising the bar for the industry. "Riverbed has developed a differentiated, future-ready solution that is advancing the DEX market and has set us apart from others in the category. From enabling AI-driven automation with real-time, full-fidelity data to addressing agent fatigue and supporting mobile workforce enablement, Riverbed has set a new bar in the industry,' said Jim Gargan, CMO of Riverbed. 'To be named as a Leader in the Gartner Magic Quadrant for Digital Employee Experience Tools, we believe validates our forward-thinking strategy and vision.' Riverbed – The Only Vendor to be recognized in both DEX and DEM Magic Quadrant Reports Riverbed is the only vendor to have been recognized in Magic Quadrant for Digital Employee Experience Management (DEX) Tools for the second consecutive year as well as the 2024 Magic Quadrant for Digital Experience Monitoring (DEM), which we believe underscores Riverbed's commitment to delivering seamless digital experiences across all user segments. Read blog: A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market's competitors. A Magic Quadrant provides a graphical competitive positioning of four types of technology providers, in markets where growth is high and provider differentiation is distinct: Leaders, Visionaries, Niche Players and Challengers. To download a complimentary copy of the 2025 Gartner Magic Quadrant for Digital Employee Experience Tools report, please visit: Please visit to learn more about Riverbed Aternity, Aternity Mobile and Riverbed's AI-powered Unified Observability Platform to optimize digital experiences. GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Report: Gartner, Magic Quadrant for Digital Employee Experience Tools (DEX), Dan Wilson, Stuart Downes, Lina Al Dana, 26 May 2025 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About Riverbed Riverbed, the leader in AIOps for observability, helps organizations optimize their user's experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed's open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at Riverbed and certain other terms used herein are trademarks of Riverbed Technology LLC. All other trademarks used herein belong to their respective owners. Connect with Riverbed