Latest news with #DirectEnergy
Globe and Mail
31-05-2025
- Business
- Globe and Mail
Direct Energy Regulated Services Announces Natural Gas Rates for June 2025
CALGARY, Alberta, May 31, 2025 (GLOBE NEWSWIRE) -- Direct Energy Regulated Services has announced default natural gas rates for June 2025. These rates will apply to customers who do not currently have a competitive supplier within the ATCO Gas North and South service territories. The method DERS uses to calculate the rates has been verified and approved by the Alberta Utilities Commission. North Service Territory The North territory includes customers living in and north of the City of Red Deer. For customers in the ATCO Gas North service territory, the June regulated natural gas rate is decreasing from the May rate of $2.419 per GJ to $1.775 per GJ. This rate reflects a market price for June supplies of approximately $1.821 per GJ as reported by the NGX, and incorporates an adjustment of $-0.047 per GJ for May and prior months. The typical residential gas bill for June based on an average 3 GJ of consumption would be approximately $72 in the North. South Service Territory The South territory includes customers living south of the City of Red Deer. For customers in the ATCO Gas South service territory, the June regulated natural gas rate is decreasing from the May rate of $2.419 per GJ to $1.775 per GJ. This rate reflects a market price for June supplies of approximately $1.821 per GJ as reported by the NGX, and incorporates an adjustment of $-0.047 per GJ for May and prior months. The typical residential gas bill for June based on an average 3 GJ of consumption would be approximately $58 in the South. Typical bill amounts between ATCO North and South regions may differ due to variances in transmission and distribution service provider (TDSP) charges levied by ATCO Gas.
Yahoo
31-05-2025
- Business
- Yahoo
Direct Energy Regulated Services Announces Natural Gas Rates for June 2025
CALGARY, Alberta, May 31, 2025 (GLOBE NEWSWIRE) -- Direct Energy Regulated Services has announced default natural gas rates for June 2025. These rates will apply to customers who do not currently have a competitive supplier within the ATCO Gas North and South service territories. The method DERS uses to calculate the rates has been verified and approved by the Alberta Utilities Commission. North Service TerritoryThe North territory includes customers living in and north of the City of Red Deer. For customers in the ATCO Gas North service territory, the June regulated natural gas rate is decreasing from the May rate of $2.419 per GJ to $1.775 per GJ. This rate reflects a market price for June supplies of approximately $1.821 per GJ as reported by the NGX, and incorporates an adjustment of $-0.047 per GJ for May and prior months. The typical residential gas bill for June based on an average 3 GJ of consumption would be approximately $72 in the North. South Service TerritoryThe South territory includes customers living south of the City of Red Deer. For customers in the ATCO Gas South service territory, the June regulated natural gas rate is decreasing from the May rate of $2.419 per GJ to $1.775 per GJ. This rate reflects a market price for June supplies of approximately $1.821 per GJ as reported by the NGX, and incorporates an adjustment of $-0.047 per GJ for May and prior months. The typical residential gas bill for June based on an average 3 GJ of consumption would be approximately $58 in the South. Typical bill amounts between ATCO North and South regions may differ due to variances in transmission and distribution service provider (TDSP) charges levied by ATCO Gas. To learn more about regulated gas supply and view a complete list of competitive retailers, visit the Alberta government's customer choice website at CONTACT: Megan Talley Direct Energy 1-346-847-4325 news@ in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
CTV News
30-05-2025
- Business
- CTV News
Direct Energy apologizes after some customers inadvertently reported to the credit bureau
Direct Energy says it is working to fix an issue that saw some of its customers accidentally reported to the credit bureau. In a statement to CTV News Edmonton on Friday, the company says it happened during a reconciliation process with Direct Energy's authorized third-party collections agency. 'We are still assessing the full scale of the incident, but we want to assure these customers that they are NOT subject to any collections activity,' Megan Talley of Direct Energy wrote. 'We learned of this issue on Thursday and took immediate steps to resolve this matter. By tomorrow morning, these erroneous entries will be completely expunged from affected customers' credit reports. It will be as if it was never there.' Talley added Direct Energy apologizes to impacted customers, and encourages anyone with concerns to contact 1-866-374-6299 or 1-866-420-3174 for Direct Energy Regulated Services.
CBS News
17-04-2025
- Business
- CBS News
Direct Energy Services, LLC settles Illinois lawsuit for deceptive practices for $12 million
Direct Energy Services, LLC has settled a lawsuit from the state of Illinois over deceptive and fraudulent business practices for $12 million. Illinois Attorney General Kwame Raoul filed suit against Direct Energy alleging the company violated the Illinois Consumer Fraud and Deceptive Business Practices Act by deceptively enrolling customers in their services and sometimes charging customers electricity rates over 230% higher than what they would have paid for at the default public utility rate. Raoul's office also obtained a consent judgement preventing Direct Energy from marketing to and enrolling Illinois customers for the next 12 months. It also includes a permanent injunction barring Direct Energy from enrolling customers in their services without their knowledge or consent, misrepresenting that customers would save money, misrepresenting an affiliation with a public utility or government, deceptively obtaining customers' account information, misrepresenting "price protection," and failing to disclose new rates and new terms. The $12 million settlement will give restitution to customers who got their electricity from Direct Energy between 2013 and April 2025. The amount each customer receives will be based on their electricity usage during the period they were with Direct Energy. This is not the first lawsuit Raoul and his office have successfully litigated against third-party utility companies using fraudulent or deceptive practices. In December 2024, the state succeeded in a $3.5 million judgement against Palmco Power IL, which operated as Indra Energy, and in September 2024 the attorney general announced a $10 million judgement against Teleperformance Colombia SAS, TPUSA Inc. and Teleperformance SE . Raoul filed suit against Spark Energy LLC and Spark Energy Gas in January for allegedly using fraudulent, unfair and deceptive business practices to trick customers into spending millions more on electricity and gas. That case has not yet been heard.
