Latest news with #DukeEnergyApp
Yahoo
04-04-2025
- Climate
- Yahoo
Duke Energy completes more than 96% of power restoration in Ohio and Kentucky within 36 hours; work continues for hard-hit areas in Hamilton and Clermont counties
Storm-related outages across company's service territory are down from 69,000 to 2,400 Company watching forecasts for potential heavy rain, flooding through the weekend CINCINNATI, April 4, 2025 /PRNewswire/ -- Duke Energy has restored power for more than 96% of its customers affected by power outages across the region as of 7 a.m. Friday. Crews continue with restoration efforts in the areas hardest hit by the high winds and heavy rains from severe weather that began late Wednesday evening. In total, storm-related power outages across the company's service territory have decreased from over 60,000 to approximately 2,400 – now largely concentrated in eastern Hamilton and Clermont counties. "Our crews are working tirelessly, and we've made significant progress, but we won't stop until every last customer who can receive power is back on line," says Clint Carnahan, general manager of emergency preparedness at Duke Energy. "We appreciate our customers' continued patience as we complete the work safely." Duke Energy is closely monitoring the weather for any incoming storms or flooding that could cause new outages. Power restoration processDuring power restoration, the company's top priority is to repair large power lines and other infrastructure that will return power to the greatest number of customers as safely, quickly and efficiently as possible. Crews then can work on repairs affecting individual neighborhoods and homes. Click here for information on how Duke Energy restores power. Outage updates The most up-to-date information about power outages, including the total number of outages systemwide and estimated times of restoration, can be accessed on Duke Energy's interactive outage map. Customers can also report and check the status of their power outage in the following ways: Text OUT to 57801 (standard text and data charges may apply). Use the Duke Energy mobile app. Download the Duke Energy App from a smartphone via Apple Store or Google Play. Visit on a desktop computer or mobile device. Call the automated outage-reporting system at (800.343.3525). Duke Energy Ohio/KentuckyDuke Energy Ohio/Kentucky, a subsidiary of Duke Energy, provides electric service to 910,000 residential, commercial and industrial customers in a 3,000-square-mile service area, and natural gas service to 560,000 customers in a 2,650-square-mile service area, in Ohio and Kentucky. Duke EnergyDuke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. Duke Energy is executing an ambitious energy transition, keeping customer reliability and value at the forefront as it builds a smarter energy future. The company is investing in major electric grid upgrades and cleaner generation, including natural gas, nuclear, renewables and energy storage. More information is available at and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition. Contact: Matt Martin 24-Hour: 800.559.3853 Twitter: @DukeEnergyOH_KY View original content to download multimedia: SOURCE Duke Energy
Yahoo
03-04-2025
- Climate
- Yahoo
Duke Energy prepares for potential severe storms, urges customers to be ready
Duke Energy is monitoring forecasts and preparing for severe weather that has the potential to produce damaging winds and flooding in its Indiana service territory later today. "A critical part of being safe in severe weather is being prepared," said Clint Carnahan, general manager of emergency preparedness at Duke Energy. "We do regular storm planning throughout the year, and we want our customers to be prepared as well so they can react quickly during a storm." Be prepared • Ensure mobile phones remain charged and you have an adequate supply of flashlights, batteries, bottled water, nonperishable foods and medicines. • If someone in your home has special needs or relies on electric-powered life support equipment, determine the actions you'd take in the event of an extended power outage, including alternate shelter arrangements. Outage reporting and status updates Duke Energy customers who experience an outage during a storm can report it the following ways: • Text OUT to 57801 (standard text and data charges may apply). • Use the Duke Energy mobile app. Download the Duke Energy App from a smartphone via Apple Store or Google Play. • Visit on a desktop computer or mobile device. • Call the automated outage-reporting system at (800.343.3525). • Receive the most up-to-date information about restoration efforts by enrolling in Outage Alerts. • Visit Duke Energy's interactive outage map on the company's website to find up-to-date information on power outages, including the total number of outages systemwide and estimated times of restoration. Electrical safety guidelines for floods • Electric current passes easily through water, so stay away from downed electrical lines. • Don't drive over – and don't stand near – downed electrical lines. • Never replace a fuse or touch a circuit breaker with wet hands, or while standing on a wet or damp surface. More tips on what to do before, during and after a storm can be found at
