Latest news with #EGAN
Yahoo
15-05-2025
- Business
- Yahoo
eGain Corp (EGAN) Q3 2025 Earnings Call Highlights: Surpassing Profitability Projections and ...
Release Date: May 14, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. eGain Corp (NASDAQ:EGAN) exceeded profitability projections and delivered solid operating cash flow in Q3 2025. The company secured one of its largest deals ever with a US megabank, expanding its AI knowledge platform to over 100,000 users. eGain Corp (NASDAQ:EGAN) launched the eGain AI agent for contact centers, which has received strong customer interest. Gartner rated eGain Corp (NASDAQ:EGAN) as a leader in the emerging market quadrant for Generative AI knowledge management apps. The company reported a strong start to Q4 with good deal closures, including the significant megabank deal. Total revenue for Q3 2025 was $21 million, down 6% year over year. The year-over-year revenue decline was impacted by the loss of two large clients last year. SaaS gross margin for the quarter decreased to 77% from 78% a year ago. Total ARR for all customers decreased by 6% year over year. Sales cycles have been extended, now averaging 9 to 12 months, impacting the timing of deal closures. Warning! GuruFocus has detected 4 Warning Signs with EGAN. Q: Can you provide more details about the megabank deal, including the scale of the expansion and its repeatability across your customer base? A: The deployment is progressing at pace and is expected to be fully implemented by late fall, with a six-month deployment in multiple phases. The expansion is significantly larger, about 10 times the size of previous engagements. This pattern of expanding knowledge solutions across businesses is becoming more common, driven by AI needs, and is repeatable across our customer base. - Ashu Roy, CEO Q: Have the extended sales cycles stabilized, and what is the current duration? A: The sales cycles have stabilized, now averaging 9 to 12 months, which is about 25% longer than before. This increase is due to the larger size of opportunities and the involvement of more groups in the evaluation process. - Ashu Roy, CEO Q: Regarding the megabank deal, what will the implementation process look like, and how will the revenue ramp up? A: The implementation is similar to other large enterprises, with the bank being aggressive on AI, pulling more knowledge content from our hub. Revenue will ramp up from the beginning rather than a phased purchase over time. - Ashu Roy, CEO and Eric Smith, CFO Q: What is driving the expected sequential growth from Q3 to Q4, and what is the visibility on this growth? A: The sequential growth is driven by the significant impact of the megabank deal and its timing, along with a combination of other factors. The visibility is strong due to the size and timing of the deal. - Eric Smith, CFO Q: Looking ahead to 2026 and beyond, what will drive a rebound to positive growth? A: Fiscal 2026 should reflect the top-line impact of our AI knowledge investments. We expect the ARR for our knowledge business to grow in the high teens, indicating a positive growth trajectory. - Ashu Roy, CEO and Eric Smith, CFO For the complete transcript of the earnings call, please refer to the full earnings call transcript. This article first appeared on GuruFocus. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
21-03-2025
- Business
- Yahoo
eGain (NASDAQ:EGAN) shareholders have endured a 59% loss from investing in the stock three years ago
The truth is that if you invest for long enough, you're going to end up with some losing stocks. But long term eGain Corporation (NASDAQ:EGAN) shareholders have had a particularly rough ride in the last three year. Unfortunately, they have held through a 59% decline in the share price in that time. And over the last year the share price fell 25%, so we doubt many shareholders are delighted. Furthermore, it's down 15% in about a quarter. That's not much fun for holders. With that in mind, it's worth seeing if the company's underlying fundamentals have been the driver of long term performance, or if there are some discrepancies. We've found 21 US stocks that are forecast to pay a dividend yield of over 6% next year. See the full list for free. There is no denying that markets are sometimes efficient, but prices do not always reflect underlying business performance. One flawed but reasonable way to assess how sentiment around a company has changed is to compare the earnings per share (EPS) with the share price. Although the share price is down over three years, eGain actually managed to grow EPS by 17% per year in that time. Given the share price reaction, one might suspect that EPS is not a good guide to the business performance during the period (perhaps due to a one-off loss or gain). Or else the company was over-hyped in the past, and so its growth has disappointed. It's worth taking a look at other metrics, because the EPS growth doesn't seem to match with the falling share price. With revenue flat over three years, it seems unlikely that the share price is reflecting the top line. There doesn't seem to be any clear correlation between the fundamental business metrics and the share price. That could mean that the stock was previously overrated, or it could spell opportunity now. You can see below how earnings and revenue have changed over time (discover the exact values by clicking on the image). You can see how its balance sheet has strengthened (or weakened) over time in this free interactive graphic. Investors in eGain had a tough year, with a total loss of 25%, against a market gain of about 9.2%. However, keep in mind that even the best stocks will sometimes underperform the market over a twelve month period. Regrettably, last year's performance caps off a bad run, with the shareholders facing a total loss of 6% per year over five years. Generally speaking long term share price weakness can be a bad sign, though contrarian investors might want to research the stock in hope of a turnaround. It's always interesting to track share price performance over the longer term. But to understand eGain better, we need to consider many other factors. Even so, be aware that eGain is showing 2 warning signs in our investment analysis , and 1 of those doesn't sit too well with us... Of course, you might find a fantastic investment by looking elsewhere. So take a peek at this free list of companies we expect will grow earnings. Please note, the market returns quoted in this article reflect the market weighted average returns of stocks that currently trade on American exchanges. Have feedback on this article? Concerned about the content? Get in touch with us directly. Alternatively, email editorial-team (at) article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive company announcements or qualitative material. Simply Wall St has no position in any stocks mentioned. Sign in to access your portfolio
Associated Press
11-03-2025
- Business
- Associated Press
eGain to Participate in the Annual Roth Conference on March 17, 2025
SUNNYVALE, Calif., March 11, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge platform for service, today announced that CEO Ashu Roy and CFO Eric Smit will be hosting meetings with investors on March 17, 2025, at the 37th Annual Roth Conference taking place March 16-18, 2024 in Dana Point, California. In its recently released earnings press release, eGain CEO Ashu Roy said, 'We won several new enterprise logos in the second quarter. As a result, our annual recurring revenue from AI Knowledge Hub customers grew by 17% year over year and 5% sequentially. Customer service automation is a strategic focus for AI investment in Global 1000. As a result, we are seeing a growing number of seven-figure ARR deals in our sales pipeline.' For additional information or to schedule a meeting with eGain management, please contact either your Roth representative or Pondel Wilkinson, eGain's investor relations firm, at [email protected]. eGain AI Knowledge Hub helps businesses improve experience and reduce cost by delivering trusted, consumable answers. Visit for more info. PondelWilkinson, Inc. Todd Kehrli or Jim Byers
