Latest news with #EGAmerica
Yahoo
4 days ago
- Business
- Yahoo
EG America takes over 9 Neon Marketplace c-stores in the Northeast
This story was originally published on C-Store Dive. To receive daily news and insights, subscribe to our free daily C-Store Dive newsletter. EG America has acquired nine leasehold convenience stores in the Northeast for an undisclosed amount, the company announced this week in its earnings update. A company spokesperson was unable to share which states and cities these stores are located in or who the landowner is for each site. However, a report by WPRI confirmed that they're under the Neon Marketplace banner and located across Rhode Island and Massachusetts. EG America said in its earnings update it will rebrand these sites to its Cumberland Farms banner. EG America has been on a selling spree for the past few years, but this small-scale purchase may indicate the retailer is ready to refocus on acquisitions. EG America, which has about 1,500 c-stores across 30 states, sold over 150 convenience stores and executed sale-leaseback deals for hundreds of others between early 2023 and late 2024 to help its parent company, EG Group, pay down debt. Last December, EG Group said a significant chunk of its debt had been paid. EG America's latest nine-store acquisition, which occurred earlier in May, marks the first of what could be many purchases now that its debt load has eased. In an interview with C-Store Dive last month, former CEO John Carey said the company was looking to grow inorganically, especially on the East Coast, where it operates in Connecticut, Maine, New York, New Hampshire, Vermont, Rhode Island and its home state of Massachusetts. The retailer's latest deal signals that it intends to grow the Cumberland Farms banner. Carey — who has since been replaced by EG Group CEO Russell Colaco — said last month that EG America wanted to prioritize rebranding more c-stores to Cumberland Farms, continuing an initiative that began in early 2022. With nearly 600 locations, Cumberland Farms is EG America's largest chain, but the retailer has nine others, including TurkeyHill, QuikStop, Loaf'N Jug and TomThumb. 'It means we want to have one offer… What we haven't done a good job of is pulling the best from [all of our brands] and creating it,' Carey said last month in reference to unifying EG America under the Cumberland Farms banner. Recommended Reading With new faces at the helm, EG America is ready for takeoff
Yahoo
18-04-2025
- Business
- Yahoo
Businesses struggle to pick the right AI use case: report
This story was originally published on CIO Dive. To receive daily news and insights, subscribe to our free daily CIO Dive newsletter. Rather than struggling to identify generative AI implementation ideas, enterprises are finding it difficult to know which use case to prioritize, according to a Snowflake and Enterprise Strategy Group survey of 1,900 business and IT leaders in nine countries. Around 7 in 10 early AI adopters say they have more potential use cases than they can fund, the report published this week found. More than half find it difficult to lean on objective measures like costs, business impact and ability to execute when deciding what to pursue. The stakes are high to pinpoint the optimal application, as 71% believe selecting an undesirable use case will hurt their company's market position. Nearly 60% admit that advocating for the wrong use case could endanger their job security. The recent waves of AI have added a sense of urgency to most longtime IT gripes, from data dilemmas to project prioritization. 'You can't tackle it all,' said Sorin Hilgen, chief digital officer and in-country CIO at EG America. 'Nobody has unlimited resources.' Overloading a business with AI projects has consequences. IT pros report AI project delays of up to six months as organizations grapple with budget constraints, skill shortages and computing availability, according to a Civo report published in January. AI project failure rates are also on the rise, with many businesses stuck in pilot purgatory. CIOs who can identify AI success stories — and suss out when AI is not the answer — are a vital asset to their businesses. How enterprises decide to rank use cases varies. Aflac pursues AI opportunities with an eye on business impact and alignment with broader strategic goals, leaning on its innovation lab to support use case prioritization goals. General Mills has worked to narrow its list of use cases by focusing on areas where value is guaranteed. Executives at Estée Lauder Companies have kept implementation speed and high-value opportunities top of mind when deciding where to aim adoption efforts. EG America, which operates Cumberland Farms, Kwik Shop and several other convenience retailers, tackles use cases with the highest business value first, aligning that with resources and expected timelines. But technology leaders alone shouldn't hand down the decree, Hilgen told CIO Dive. 'It's a collaborative decision between IT and the business,' Hilgen said. 'Obviously, we have a strong say in that, simply because of the technology capabilities and deliverables, but it's not technology for technology's sake.' Disclosure: Informa, which owns a controlling stake in Informa TechTarget, the publisher behind CIO Dive, also owns Enterprise Strategy Group. Enterprise Strategy Group has no influence over CIO Dive's coverage. Sign in to access your portfolio
Yahoo
25-03-2025
- Business
- Yahoo
EG America Selects PAR Technology to Transform Customer Loyalty with their New SmartRewards Program
Redefining What Loyalty Means for Millions of Shoppers NEW HARTFORD, N.Y., March 25, 2025--(BUSINESS WIRE)--Millions of customers, one goal: making loyalty smarter, simpler, and more rewarding than ever before. EG America, LLC, one of the largest and fastest growing convenience store operators in the U.S., has selected PAR Technology (NYSE:PAR) to power the relaunch of SmartRewards. Built on PAR Retail™, PAR's industry-leading loyalty platform purpose-built for convenience and fuel retail, this next-generation program raises the bar for personalized customer engagement. The reimagined SmartRewards program is more than just points and perks — it's a future-focused investment in customer connections. With more than 1,500 locations nationwide, EG America is using best-in-class technology to create deeper relationships with its guests, offering personalized benefits, seamless enrollment, and dynamic one-to-one promotions. The program transforms everyday visits into meaningful interactions, ensuring that every engagement delivers real value and makes loyalty feel effortless. "This relaunch represents a huge step forward for EG America and our guests," said John Carey, President & CEO at EG America. "SmartRewards is more than a program—it's our way of saying, 'We see you. We value you.' Thanks to our partnership with PAR, we're excited to create deeper connections and unforgettable experiences for every guest." The revamped program goes beyond transactional rewards, offering a data-driven approach to engagement that adapts to customer preferences in real-time. With PAR Retail's technology, SmartRewards delivers high-impact, personalized promotions that help customers get the most out of every visit. Beyond discounts, members can expect a membership tier program, exclusive sweepstakes, first-to-market product launches, and more, creating an experience that feels more intuitive, rewarding, and engaging. SmartRewards has always been a key driver for EG America's business, and with investments in stronger technology, it is expected to increase customer engagement by 275% this year. "EG America knows that real loyalty isn't about handing out points and hoping for the best—it's about influencing behavior, deepening customer relationships, and delivering outcomes," said Savneet Singh, CEO of PAR Technology. "EG America is a premium brand who was looking for a partner with a premium platform. That's why they're taking a smarter approach, powered by data and technology that delivers outcomes. At PAR, we don't build 'set-it-and-forget-it' solutions—our platform and solutions deliver real business outcomes." EG America's Investment in Future-Forward Innovation EG America's decision to revamp SmartRewards reflects its ongoing investment in technology-driven customer experiences. The company is leveraging PAR Retail's enterprise-grade capabilities to build a program that scales with its growth and evolves with changing customer expectations. "As EG America embarks on our digital transformation journey, our first milestone is the relaunch of the SmartRewards loyalty program," said Whitney Johnson, SVP of Marketing at EG America. "To deliver personalized value to millions of members, the new program must exceed customer's expectations. We've listened to our members and built a custom program tailored to their needs." "The flexibility and intelligence built into PAR Retail are unmatched in the c-store industry," said Jake Kiser, General Manager of PAR Retail. "With EG America, we're demonstrating how loyalty can drive both customer satisfaction and business outcomes." Looking Ahead With the goal of enrolling millions of members in the first few months, EG America is poised to redefine loyalty in convenience retail. Powered by PAR Retail's state-of-the-art technology, SmartRewards is more than a program—it's a promise to make every interaction personal and rewarding. For more information about PAR Retail's loyalty solutions and how they transform customer engagement, visit About EG America: With more than 1,500 retail locations and 18,000 team members across the U.S., EG America is one of the fastest-growing convenience store retailers in the country. As the operator of Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N' Jug, Minit Mart, Quik Stop, Sprint Food Stores, Tom Thumb, and Turkey Hill stores, we are committed to becoming America's preferred 'one-stop' destination by focusing on superior guest experience, high-quality grocery and fuel products, and supporting the communities in which we live and work. EG America is owned by EG Group, a UK-based fuel station and convenience store retailer with more than 50,000 team members across the UK & Ireland, Europe, Australia, and the US. For more information about EG America, visit us at or follow us on LinkedIn. About PAR Technology: For over four decades, PAR Technology Corporation (NYSE: PAR) has been at the forefront of technology innovation in foodservice, helping businesses create exceptional guest experiences and connections. Our comprehensive suite of software and hardware solutions, including point-of-sale, digital ordering, loyalty, back-office management, and payments, serves a diverse range of hospitality and retail clients across more than 110 countries. With our "Better Together" ethos, PAR continues to deliver unified solutions that drive customer engagement, efficiency, and growth, all to make it easier for our customers to manage their operations. To learn more, visit or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. View source version on Contacts Christopher R. Byrnes (315) 743-8376cbyrnes@ Sign in to access your portfolio
