23-04-2025
Computer system goes out at Tennova hospital system after database deleted
Tennova Healthcare, owner of six medical centers in Middle and East Tennessee, experienced an internal computer system outage that has forced workarounds for thousands of staff members across the company.
The hospital network is using "downtime procedures that are used in the event of a system outage," which generally means using a pencil and paper to chart patient care.
No hospital operations or services have stopped due to the outage, Tennova marketing coordinator Rylee Sawyer told Knox News. Sawyer also said the outage is not due to a cyber attack, but was caused by the accidental deletion of a critical database.
"Cerner engineers mistakenly deleted critical storage connected to a key database, leading to an outage," Sawyer said.
Cerner is the internal computer system that Tennova, and many others around the U.S. use to keep track of electronic health records. Cerner is owned by Oracle Health, the second largest shareholder in the business, according to EHR in Practice.
No patient data was affected, Sawyer said.
Tennova hospitals, all in Tennessee, are:
Jefferson Memorial Hospital in Jefferson City
LaFollette Medical Center in LaFollette
Newport Medical Center in Newport
North Knoxville Medical Center in Powell
Tennova Healthcare - Clarksville in Clarksville
Turkey Creek Medical Center in Knoxville
Allison Kiehl covers breaking and trending news for Knox News. Email:
This article originally appeared on Knoxville News Sentinel: Computer system out at Tennova hospital system after database deleted
