Latest news with #EmilyAbraham
Harpers Bazaar Arabia
13-05-2025
- Business
- Harpers Bazaar Arabia
Emily Abraham: The Entrepreneur Rewriting Luxury Re-Sale
The co-founder of Love Luxury is focusing on intentional luxury, driving circular fashion in Dubai In a world where true luxury lies in the details, Emily Abraham is quietly—yet confidently—reshaping the narrative of accessory collecting. As co-founder and CEO of Love Luxury, the pre-owned boutique with coveted flagship addresses in London and Dubai, Abraham has translated the art of resale into a realistic realm, where aspiration becomes accessible to those in the know. Sharp-eyed and well-seasoned in the art of spotting a true gem, Emily is part curator, part entrepreneur, and wholly committed to authenticity. At Love Luxury, which deals in everything from It bags to investment-worthy watches and rarefied fine jewellery, discretion is as valued as the pieces themselves. 'Our clients come to us for more than product,' she says. 'They come for an experience—one grounded in excellence, trust, and an intuitive understanding of what luxury feels like.' With its international clientele of collectors, stylists, and A-list names, Love Luxury has become a trusted name in the global resale space—largely due to Abraham's instinctive grasp of what today's high-net-worth clients demand: service with integrity, and style without compromise. Abraham's path to luxury retail wasn't linear—but over the course of her career, she has established a voice that is increasingly shaping the conversation around circular fashion and modern luxury. She speaks often about intention and integrity—two values that permeate not just the brand, but her philosophy as a founder. Emily is also keen to ensure that those who love luxury, are able to access it and indulge in it, without any sense of alienation. 'We're not chasing trends or traditional growth metrics,' she explains. 'We're evolving in a way that feels aligned with our values. Quietly, intentionally. It's about refining every detail and letting the work speak for itself.' And it does. The Love Luxury name has become shorthand for the new era of conscious collecting: where sustainability and sophistication intertwine, and where resale is no longer a compromise, but a first choice. Outside the showroom, Abraham remains an active advocate for female entrepreneurship, using her platform to champion purpose-led business and empower the next generation of women leaders. Like the heirloom pieces she trades in, her vision is timeless—rooted in value, and destined to endure.
Daily Mail
10-05-2025
- Business
- Daily Mail
EXCLUSIVE We lost £400,000 in deals after WhatsApp blocked our business phone numbers - and they still won't tell us why
A British business has lost around £400,000 in potential deals after they have been forced to start 'from the bottom' after numerous numbers for their designer resale was inexplicably blocked by WhatsApp. Love Luxury co-founders, Emily Abraham, 45, and her husband, Adam Abraham, 38, had built up an extensive clientele of around 21,000 customers via WhatsApp for their well-renowned designer resale business. They had purchased several phone digits via VIP numbers for themselves and employees to enhance their brand recognition as well as to build customer trust, so punters knew they were 'genuine'. Mr Abraham revealed to MailOnline his company had spent around £16,500 on premium numbers as well as the monthly charge of around £35 for each unique set of phone digits. And all was well for a while as the lavish firm, well-known for the resale of handbags and watched, as its employees continued to carry out successful deals selling luxury resale items to loyal clients via WhatsApp, until tragedy struck last March. Store manager Marya, who dealt with around 200 to 300 clients, was the first of several members of Love Luxury to have their numbers blocked by WhatsApp, in what would be a series of incidents, rocking their firm to its core. Divulging that the ordeal had '100 per cent' damaged their relationships with clients, the Love Luxury co-founder estimated between £300,000 to £400,000 worth of deals were being made across all the numbers when they were banned. He told MailOnline: 'In total, we have about 21,000 contacts that can't get in touch with us, and in regards to value of deals we were all doing on those days, I would say they were around £300,000 to £400,000 'I actually feel embarrassed for all the clients who know me. I've got such a great client base. I've done so much great work for so long that that it's just, you know, it's turned into this.' Recalling the morning, Marya had her business number blocked on WhatsApp, Mr Abraham told MailOnline: 'All of a sudden, Marya woke up in the morning and WhatsApp was banned. She was devastated. She was in tears. I'll be honest, I've never seen her in that state before. 'She doesn't save 300 clients numbers, she messages them. So when all the messages were gone, she couldn't get back to them. It made her look like she's blocked thousands of people.' Love Luxury then attempted to appeal the block, but as it was never reinstated, however Mr Abraham knew something was awry when the second premium number he purchased Marya was nearly immediately blocked once instated. And Marya wasn't the only one impacted at Love Luxury, as much like a domino-effect, others were blocked on the app including both Abraham's business numbers as well as Adam's personal number, which he had used for nearly a decade. Countless of their customers believed they were blocked by the business, as Mr Abraham divulged they would regularly receive around 700 to 800 messages a day concerning the issue. 'Most clients assume we blocked them. I've had people messed me up until today saying, "you know, your staff blocked me, how unprofessional of her",' Mr Abraham said. 'It's really embarrassing, especially as a director of a brand. The last thing I would do is explain to every single person you haven't been blocked. They still don't believe it.' 'The 70 per cent of the people that we're losing... I'm trying to find solutions we can sort of build it back up again, but it's just, it's just been really frustrating for everyone,' he said. 'It feels like we are right at back at the bottom, and climbing back up again. Obviously we've built up, but when with this type of business, you can't afford to go back. It's the last thing we need right now. 'It feels like we just back 5 years' worth of clients and knowledge, and I mean, we're actively fighting every single day.' Emily added: 'It's pure frustration. All that we have worked so hard for has essentially been ruined for literally no apparent reason. 'How is it we can pay for a business service and we are using it as we should be and they just turn around remove our service that we have been paying for.' But their stress has only been exacerbated as WhatsApp refused to give any assistance or answers as to why their numbers had been struck off. 'My feeling on WhatsApp are that they are charging people for a service and then taking the service away with no prior notice,' Emily said. 'You wake up one morning its gone, you appeal it they have no real appeal process. 'The appeal process appears to be a complete shambles, the customer service is horrifically poor, its probably the worst we have experienced in our lives.' She added: 'We do everything by the book, we run our business as any business should be run and there literally is no reason for it' 'I just feel that we've had no support whatsoever [from WhatsApp],' her husband added: 'We're in this position and now we're just worried. 'We don't want to use WhatsApp business anymore because we don't know what's gonna happen, and it doesn't look right for the clients that it's blocking them. He added: 'This whole business has got a reputation, and when you sell high-end goods, reputation is key in our business. 'I just feel that it's completely tarnished the brand's name for all the hard work that Emily, myself - every single person in the whole company works so hard to build the brand.' Now, they have been working in overdrive in attempt to replace WhatsApp which was previously at the core of their business structure. 'Everyone trusts WhatsApp,' Mr Abraham added: 'So when you use another app on Love Luxury, it just doesn't go, it doesn't sit well with the brand. 'It doesn't sit well with even the clients, like, not every client has like Telegram, for example. 'So if we go with the Telegram, it's like, oh, you know, we have to install it, we're gonna download it to just to speak to Love Luxury, but everyone has WhatsApp.' A WhatsApp spokesperson said: 'We are always working to stay ahead of people trying to abuse our service and we work to detect scam activity and ban accounts to help keep users safe. 'If we get this wrong, we fix it as quickly as possible to get people and businesses back chatting.' It is understood several numbers that were 'wrongly blocked' are now live. The Abraham's have said the numbers can now be used for personal use but maintain they are still blocked by WhatsApp.
Axios
22-04-2025
- Business
- Axios
How San Francisco is leading the nation in climate tech
San Francisco's reputation as a leader in clean technology will get another boost on Tuesday when a climate solutions partnership announces the names of more than a dozen entrepreneurs who have been selected to launch sustainability projects to revitalize downtown. Why it matters: Tuesday's announcement, which coincides with Earth Day, comes as thousands of attendees have gathered at SF Climate Week, an annual climate summit taking place until April 27. Driving the news: The Yes SF Urban Sustainability Challenge — an initiative dedicated to building a network of clean tech startups — will announce 12 new "innovators" selected from this year's pool of 200 applicants to participate in a yearlong program that aims to transform downtown. The goal of the program is to create new jobs in the clean economy and use new technologies to help the city meet its ambitious climate goals. The new projects will focus on renewable energy, using environmentally friendly construction materials and resource management. The winners will have access to new funding and other resources to help bring their projects to life, according to Emily Abraham, a spokesperson at the San Francisco Chamber of Commerce. What they're saying:"This initiative grew very much out of the need to revitalize San Francisco. We believe that we have to invest in these green technologies for a greener future," Abraham said. Catch up quick: The program was launched in 2023 as a partnership between Deloitte, Salesforce, the World Economic Forum, the San Francisco Chamber of Commerce and more than 20 other organizations calling on entrepreneurs to submit project proposals aimed at breathing new life into the city's core. The program's first-year projects included indoor vertical farms, energy-efficient heating and cooling systems and water-conserving shower appliances. The big picture: From rainwater harvesting systems to AI-powered waste management, San Francisco has led the country as a clean tech hub, with hundreds of local companies finding new solutions to address the climate crisis. Zoom in: The city is home to more than 700 climate tech companies and has seen more than $42 billion invested in the industry in the past five years. San Francisco also leads the nation in energy efficiency and reducing its carbon footprint, with climate and transportation plans that have been recognized nationally. The city has credited its progress to more EV adoption and public charging stations, a clean transportation fleet, building electrification efforts and the use of renewable energy to power the city. San Francisco aims to cut emissions 61% below 1990 levels by 2030 and become carbon-neutral by 2040. Zoom out: Globally, the clean tech market has been experiencing a surge in growth and is expected to surpass $2 trillion by 2035, according to a 2024 report from the International Energy Agency.
