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UAE: Can banks block end-of-service benefits for unpaid loans or credit card bills?
UAE: Can banks block end-of-service benefits for unpaid loans or credit card bills?

Khaleej Times

time30-03-2025

  • Business
  • Khaleej Times

UAE: Can banks block end-of-service benefits for unpaid loans or credit card bills?

Question: I resigned from my work recently. I have some outstanding loans and credit card bills. Can my bank claim these from my end-of-service settlement? Answer: In the UAE, a personal loan provided by a lender to a borrower may fall under the provisions of Notice No. 3692/2012 of the Central Bank of the UAE pertaining to General Terms & Conditions and Loan Agreements texts drafted and approved by Emirates Bank Association. When a personal loan is granted to a borrower, a lender will enter into a personal loan agreement with the borrower. A personal loan agreement between a lender and a borrower may include a clause stating that the salary and the end-of-service benefits of such borrower should be credited to a bank account of a lender from whom he or she has availed personal loan. This is in accordance with Article 2(1) of Securities and Documentation of the Personal Loan Agreements Formats Approved by the Central Bank of UAE. As a guarantee and security to pay the loan interests, commissions, fees, and any other amounts that become due under this Agreement the Borrower commits and undertakes as follows: 1. Provide the bank with a letter from the borrower's employer pursuant to which the employer undertakes to transfer his monthly salary and the end of service benefits to the bank throughout the loan period." Furthermore, a lender may have the right to demand a borrower to pay the outstanding balance of the personal loan if it feels that an event (maybe termination of employment) could lead to the inability of a borrower to repay the personal loan. This is by Article 4(6) Personal Loan Agreements Formats Approved by Central Bank of UAE, which states, 'The Loan elapses and all the instalments, interests and any other fees and expenses become due and payable immediately without having to give any notification or any court ruling and without prejudice to any other rights of the bank according to this Agreement or by the law in the event of the occurrence of any of the listed below events: 6. If the bank notices that there are grounds which could lead to the inability of the borrower and/or any of his guarantors, as permissible under Central Bank's prevailing regulations, to fulfil his obligations towards the bank." Based on the aforementioned guidelines of the UAE Central Bank on personal loan agreements, in the event of termination of your employment, the lender may not allow withdrawal of money from the account once your end-of-service benefits are credited to the bank account with the lender with whom you have an outstanding personal loan.

UAE: Can banks file case against customers who are unable to pay credit card dues?
UAE: Can banks file case against customers who are unable to pay credit card dues?

Khaleej Times

time09-02-2025

  • Business
  • Khaleej Times

UAE: Can banks file case against customers who are unable to pay credit card dues?

Question: What are the legal options open to me if I am unable to pay off credit card bills? I am in a dire situation and can't afford to pay bank card dues. What kind of action can the bank take? Answer: In the UAE, a credit card facility provided by a lender to a borrower may come under the provisions of rules and regulations governing the terms and conditions of a personal loan. While a credit card facility is granted to a borrower, a lender may collect cheque(s) as security against the sanctioned limit of a credit card. This is in addition to a signed loan agreement or application form which contains the terms and conditions governing the issuance of a credit card to an applicant. Stay up to date with the latest news. Follow KT on WhatsApp Channels. Any individual who fails to pay three consecutive monthly bills on credit card or six non-consecutive monthly bills of credit card may be considered as an event of default. This is under Article 4(4) of the Personal Loan Agreement format of Notice No. 3692/2012 of Central Bank of the UAE about General Terms and Conditions and Loan Agreements texts drafted and approved by Emirates Bank Association, which states: 'The loan elapses and all the instalments, interests and any other fees and expenses become due and payable immediately without having to give any notification or any court ruling and without prejudice to any other rights of the bank according to this agreement or in accordance with the law – in the event that the borrower failed to pay three consecutive instalments or six non-consecutive instalments of the monthly instalments without the approval of the bank.' In case of a default, a lender may choose to deposit your security cheque(s) for collection (if any). Should the said security cheques be dishonoured due to insufficiency of funds, a lender may file an execution case against you. This is in accordance with provisions of Federal Decree-Law No. 50 of 2022 Issuing the Commercial Transactions Law. Furthermore, a lender may approach the relevant court which has jurisdiction if the outstanding amount is more than Dh10,000 and request the imposition of a travel ban on you in accordance with provisions of Article 324 and Article 325 of the Federal Decree Law no. 42 of 2022 on Civil Procedures Law. Additionally, a lender may have the option of filing a payment order case or a civil case against you in court to recover the outstanding debt. If the final judgement is not in your favour, a lender may proceed to file execution proceedings against you and that may include a request to impose a travel ban and issue an arrest warrant against you. It may be prudent for you to approach the issuing bank or financial institution, present your case if there is any strong reason due to which you are unable to pay, and seek relief in terms of settling these dues in instalments and seek a waiver from payment of penal interest before they proceed ahead to file legal action against you. The issuing bank or financial institution reserves the right to accept or reject this request. You may also consider declaring yourself insolvent as per the provisions of UAE Insolvency Law which is applicable to the individuals in the UAE.

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