18 hours ago
Kmart customer blasts 'grubby' shoppers for disrespectful act to staff: 'I can't believe it'
An outraged Kmart customer has lashed out at shoppers and labelled them 'grubs' for leaving behind a trail of mess at her local store.
Queensland mum Emma Karanges was on a late-night shop last week when she was stunned to see items tossed onto the floor.
'I can't believe the state of the store tonight,' she said in a TikTok video.
'To the Kmart staff, you do an amazing job and I'm sorry that you have to put up with us grubs who just come in and think we can just throw everything on the floor.
'I get that it's a budget store, but it doesn't mean you're in a rummage bin.'
Footage showed mounds of clothes left on the floor next to shoes that had not been returned to their racks.
Ms Karanges called out customers who didn't put items back where they belonged and said there 'was more stuff on the floor than there was hanging'.
'What are we doing? You can hang things back up if it doesn't fit. Don't just throw it on the floor and think that's someone's job,' she said.
@themumway_
🚨RANT INCOMING!🚨 Couldn't believe the state of my local @kmart australia when I recently went in for a quick late night shop. Absolutely appalling that people are doing this not only to this store, but every Kmart across the country in varying degrees. Yes, the staff work there, but NO it's not their job to clean up after your lazy mess day in, day out. As you can tell, I'm pretty annoyed. This isn't ok! I feel so sorry for all the staff. We need to do better ❤️ #kmartaus #kmartaustralia #kmartlove #mumlife
♬ original sound - Emma | Mum Life | UGC
Ms Karanges said she asked a staff member if the store was in a similar state at the end of every day.
'And they're like "yep",' she said.
'And they have to set up these barricade things, like wet weather barricades, so people don't fall all over the stuff because of the amount of stuff on these floors.
'I tried on a heap of dresses and hung them back up, and the look on the girl's face was like "oh my God thank you so much, why did you do that?"
Ms Karanges told the staff member it was the right thing to do.
Many Aussies thanked her for not blaming the staff and holding the customers to account.
'You have to wonder what their houses are like. I feel for the staff,' one said.
'People are just getting lazier and their behaviour is like they're entitled,' another said.
'People out there, get off your bums and tidy up after you try on shoes and clothes. How hard can it be to do the right thing?'
'As a Kmart employee, thank you. I've had customers leave shoes on the floor whilst I'm literally in the same aisle picking up the other shoes,' a third chimed in.
Some social media users claimed more staff should have been rostered on.
'This has been happening for decades,' one wrote.
'Now there are even fewer staff on the floor and customers have to serve themselves. This is also a major managerial problem.'
'I used to work for Kmart. Yes, the customers being like this doesn't help, but it's also because Kmart is so understaffed,' another said.
