Latest news with #FatimaAlKhaja
Mid East Info
25-04-2025
- Business
- Mid East Info
Dubai Health Authority Launches Ambitious AI Training Programme to Drive Smart Healthcare Transformation - Middle East Business News and Information
In alignment with Dubai AI Week , the Dubai Health Authority (DHA) has launched a comprehensive training programme aimed at equipping its employees with the knowledge and capabilities required to keep pace with the rapid digital transformation of the healthcare sector. This initiative reflects DHA's commitment to supporting Dubai's annual strategy to accelerate the adoption of artificial intelligence (AI) and to building a future-ready, innovation-driven health system. The launch of the training plan coincides with the inaugural Dubai AI Week , held under the patronage of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister & Minister of Defence of the UAE, and Chairman of the Board of Trustees of Dubai Future Foundation (DFF). The programme aims to foster a sustainable digital institutional culture and enhance organisational readiness for future challenges. Fatima Al Khaja, Chief Artificial Intelligence Officer at the Dubai Health Authority, stated that the ambitious training roadmap, developed in collaboration with strategic partners, includes three core programmes targeting employees at all levels within the Authority: Executive Diploma in Enabling AI in the Healthcare Sector: This programme, aimed at executive leaders and department heads, is designed to empower participants to embrace AI technologies by providing specialist knowledge, future-focused insights, and practical tools to support strategic decision-making. The diploma also focuses on enhancing capabilities to integrate smart solutions within transformation projects across the Authority, promoting efficiency, innovation, and long-term impact. Delivered in collaboration with ESCP Business School, the programme includes interactive workshops led by global experts in AI, cybersecurity, and data strategy. Specialised AI Training Programme: Targeting 200 employees in technical and analytical roles, this programme is designed to build internal expertise capable of driving digital transformation and developing intelligent solutions to enhance operational efficiency. Delivered via LinkedIn Learning, the programme offers high-quality, globally recognised content tailored to job-specific roles. It enables flexible, self-paced learning with progress tracking, certification, and integration with LinkedIn profiles. The training also includes performance impact measurement and real-world application to ensure tangible outcomes in the workplace. One Million AI Prompters Programme: Developed in collaboration with the Dubai Future Foundation and the Dubai Centre for AI Applications, this programme focuses on upskilling employees in generative AI, prompt engineering, and intelligent decision-making. It aims to boost productivity and accelerate data-driven responses in healthcare, supporting Dubai's digital transformation strategy and fostering a knowledge-based economy. Al Khaja confirmed that more than 25% of DHA staff have already completed the 'One Million AI Prompters' programme, with full employee participation expected within a short timeframe. Participants receive certified training hours, further demonstrating DHA's commitment to nurturing skilled digital talent and fostering a culture of innovation and smart transformation. DHA is also encouraging private healthcare facilities across Dubai to participate in the initiative as strategic partners in achieving the emirate's future health vision. The aim is to build a skilled workforce capable of leading innovation and pioneering the use of advanced technologies in line with Dubai's smart health objectives. Recognition of Excellence: As part of the initiative, DHA recognised a number of employees who successfully completed the 'One Million AI Prompters' programme. The recognition reflects the Authority's dedication to human capital development and continuous learning, while reinforcing a culture of innovation, excellence, and future readiness within the organisation. This initiative reaffirms DHA's leadership in building a resilient, digitally skilled workforce prepared to navigate the evolving healthcare landscape and contribute to Dubai's vision of becoming a global hub for smart healthcare.
Hi Dubai
24-04-2025
- Health
- Hi Dubai
Dubai Health Authority Launches AI Training to Drive Digital Transformation in Healthcare
The Dubai Health Authority (DHA) has rolled out a major training initiative to prepare its workforce for the fast-evolving digital future of healthcare, aligning with the emirate's broader strategy to accelerate the adoption of artificial intelligence (AI) across sectors. Announced during the inaugural Dubai AI Week, the programme supports Dubai's push to become a global leader in smart healthcare. Developed with strategic partners, the training aims to cultivate a future-ready, innovation-driven health system by equipping DHA staff with advanced skills in AI and digital technologies. The initiative features three core programmes tailored to different employee levels. The 'Executive Diploma in Enabling AI in the Healthcare Sector,' developed with ESCP Business School, targets DHA leaders and department heads, focusing on strategic decision-making, integration of smart solutions, and global best practices. A second programme, delivered via LinkedIn Learning, targets 200 employees in technical and analytical roles. It offers flexible, role-specific AI training with measurable workplace impact and certification linked to professional profiles. The third, 'One Million AI Prompters Programme,' developed in collaboration with the Dubai Future Foundation and the Dubai Centre for AI Applications, trains staff in generative AI and prompt engineering to enhance data-driven decision-making and boost productivity. Over 25 percent of DHA employees have already completed the course. Fatima Al Khaja, DHA's Chief Artificial Intelligence Officer, said the initiative aims to embed a sustainable digital culture within the organisation. Private healthcare providers are also being encouraged to join the effort as strategic partners. DHA recently recognised a number of staff who completed the programme, underscoring its commitment to human capital development and Dubai's vision for a smart, resilient healthcare ecosystem. News Source: Emirates News Agency
Zawya
24-04-2025
- Business
- Zawya
DHA launches AI training programme to drive smart healthcare transformation
The Dubai Health Authority (DHA) has launched a comprehensive training programme aimed at equipping its employees with the knowledge and capabilities required to keep pace with the rapid digital transformation of the healthcare sector. This initiative reflects DHA's commitment to supporting Dubai's annual strategy to accelerate the adoption of artificial intelligence (AI) and to building a future-ready, innovation-driven health system. The launch of the training plan coincides with the inaugural Dubai AI Week, held under the patronage of H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister, Minister of Defence, and Chairman of the Board of Trustees of Dubai Future Foundation (DFF). The programme aims to foster a sustainable digital institutional culture and enhance organisational readiness for future challenges. Fatima Al Khaja, Chief Artificial Intelligence Officer at DHA, stated that the ambitious training roadmap, developed in collaboration with strategic partners, includes three core programmes targeting employees at all levels within the Authority. 'Executive Diploma in Enabling AI in the Healthcare Sector' programme, aimed at executive leaders and department heads, is designed to empower participants to embrace AI technologies by providing specialist knowledge, future-focused insights, and practical tools to support strategic decision-making. The diploma also focuses on enhancing capabilities to integrate smart solutions within transformation projects across the Authority, promoting efficiency, innovation, and long-term impact. Delivered in collaboration with ESCP Business School, the programme includes interactive workshops led by global experts in AI, cybersecurity, and data strategy. Targeting 200 employees in technical and analytical roles, Specialised AI Training Programme is designed to build internal expertise capable of driving digital transformation and developing intelligent solutions to enhance operational efficiency. Delivered via LinkedIn Learning, the programme offers high-quality, globally recognised content tailored to job-specific roles. It enables flexible, self-paced learning with progress tracking, certification, and integration with LinkedIn profiles. The training also includes performance impact measurement and real-world application to ensure tangible outcomes in the workplace. Developed in collaboration with the Dubai Future Foundation and the Dubai Centre for AI Applications, One Million AI Prompters Programme focuses on upskilling employees in generative AI, prompt engineering, and intelligent decision-making. It aims to boost productivity and accelerate data-driven responses in healthcare, supporting Dubai's digital transformation strategy and fostering a knowledge-based economy. Al Khaja confirmed that more than 25 percent of DHA staff have already completed the 'One Million AI Prompters' programme, with full employee participation expected within a short timeframe. Participants receive certified training hours, further demonstrating DHA's commitment to nurturing skilled digital talent and fostering a culture of innovation and smart transformation. DHA is also encouraging private healthcare facilities across Dubai to participate in the initiative as strategic partners in achieving the emirate's future health vision. The aim is to build a skilled workforce capable of leading innovation and pioneering the use of advanced technologies in line with Dubai's smart health objectives. As part of the initiative, DHA recognised a number of employees who completed the 'One Million AI Prompters' programme. The recognition reflects the Authority's dedication to human capital development and continuous learning, while reinforcing a culture of innovation, excellence, and future readiness within the organisation. This initiative reaffirms DHA's leadership in building a resilient, digitally skilled workforce prepared to navigate the evolving healthcare landscape and contribute to Dubai's vision of becoming a global hub for smart healthcare.
Emirates 24/7
24-04-2025
- Business
- Emirates 24/7
Dubai Health Authority Launches Ambitious AI Training Programme to Drive Smart Healthcare Transformation
In alignment with Dubai AI Week , the Dubai Health Authority (DHA) has launched a comprehensive training programme aimed at equipping its employees with the knowledge and capabilities required to keep pace with the rapid digital transformation of the healthcare sector. This initiative reflects DHA's commitment to supporting Dubai's annual strategy to accelerate the adoption of artificial intelligence (AI) and to building a future-ready, innovation-driven health system. The launch of the training plan coincides with the inaugural Dubai AI Week , held under the patronage of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister & Minister of Defence of the UAE, and Chairman of the Board of Trustees of Dubai Future Foundation (DFF). The programme aims to foster a sustainable digital institutional culture and enhance organisational readiness for future challenges. Fatima Al Khaja, Chief Artificial Intelligence Officer at the Dubai Health Authority, stated that the ambitious training roadmap, developed in collaboration with strategic partners, includes three core programmes targeting employees at all levels within the Authority: Executive Diploma in Enabling AI in the Healthcare Sector This programme, aimed at executive leaders and department heads, is designed to empower participants to embrace AI technologies by providing specialist knowledge, future-focused insights, and practical tools to support strategic decision-making. The diploma also focuses on enhancing capabilities to integrate smart solutions within transformation projects across the Authority, promoting efficiency, innovation, and long-term impact. Delivered in collaboration with ESCP Business School, the programme includes interactive workshops led by global experts in AI, cybersecurity, and data strategy. Specialised AI Training Programme Targeting 200 employees in technical and analytical roles, this programme is designed to build internal expertise capable of driving digital transformation and developing intelligent solutions to enhance operational efficiency. Delivered via LinkedIn Learning, the programme offers high-quality, globally recognised content tailored to job-specific roles. It enables flexible, self-paced learning with progress tracking, certification, and integration with LinkedIn profiles. The training also includes performance impact measurement and real-world application to ensure tangible outcomes in the workplace. One Million AI Prompters Programme Developed in collaboration with the Dubai Future Foundation and the Dubai Centre for AI Applications, this programme focuses on upskilling employees in generative AI, prompt engineering, and intelligent decision-making. It aims to boost productivity and accelerate data-driven responses in healthcare, supporting Dubai's digital transformation strategy and fostering a knowledge-based economy. Al Khaja confirmed that more than 25% of DHA staff have already completed the 'One Million AI Prompters' programme, with full employee participation expected within a short timeframe. Participants receive certified training hours, further demonstrating DHA's commitment to nurturing skilled digital talent and fostering a culture of innovation and smart transformation. DHA is also encouraging private healthcare facilities across Dubai to participate in the initiative as strategic partners in achieving the emirate's future health vision. The aim is to build a skilled workforce capable of leading innovation and pioneering the use of advanced technologies in line with Dubai's smart health objectives. Recognition of Excellence As part of the initiative, DHA recognised a number of employees who successfully completed the 'One Million AI Prompters' programme. The recognition reflects the Authority's dedication to human capital development and continuous learning, while reinforcing a culture of innovation, excellence, and future readiness within the organisation. This initiative reaffirms DHA's leadership in building a resilient, digitally skilled workforce prepared to navigate the evolving healthcare landscape and contribute to Dubai's vision of becoming a global hub for smart healthcare. Follow Emirates 24|7 on Google News.
Tahawul Tech
24-04-2025
- Health
- Tahawul Tech
DHA to leverage AI-powered ‘Genesys' system in contact centre services
Dubai — The Dubai Health Authority (DHA) has announced the implementation of the advanced Genesys AI-powered speech and text analytics system at its contact centre. With this step, DHA becomes the first government entity in the Middle East and the UAE to adopt this cutting-edge technology, reinforcing Dubai's commitment to integrating advanced digital tools to elevate government service efficiency and responsiveness. The newly deployed system enables DHA to automatically analyse and interpret human emotions and understand customer needs through voice and digital channels. This allows for immediate, personalised responses and data-driven solutions, aligning with Dubai's strategic goals to accelerate the adoption of AI across public services. Fatima Al Khaja, Chief Artificial Intelligence Officer at the Dubai Health Authority, highlighted that implementing the Genesys system reflects the Authority's deep commitment to building a proactive, data-led customer experience management ecosystem. 'Our goal is to place people at the centre of every healthcare service,' she said. 'Through real-time interaction, sentiment analysis, and predictive tools, we can better understand expectations and meet them efficiently.' Between January and March 2025, the system processed over 72000 digital and voice interactions, covering 96 topics across 55 queues available within the DHA Contact Center in Arabic and English, including custom interactions. According to Al Khaja, this enhanced the speed and accuracy of service delivery, raised overall satisfaction levels, and improved staff performance thanks to real-time monitoring, gamified motivation tools, and AI-guided training. 'The system has transformed the way we engage with our community,' Al Khaja added. 'It provides deeper insights into actual needs, allowing us to continuously optimise services and embody Dubai's innovation-first approach to excellence.' Sebastien Ballerini, Vice President of Strategic Growth for Europe, the Middle East and Africa at Genesys, expressed his pride in collaborating with DHA to use AI in understanding and analysing human interactions. 'DHA's adoption of Genesys represents a strong vote of confidence in our capabilities and reaffirms its leadership in future-ready government solutions,' he said. He noted that Genesys is the only contact centre provider in the UAE officially certified by the Dubai Electronic Security Center, and this partnership is a significant milestone in building a smart, personalised, data-driven service environment that sets new benchmarks for public sector customer experience.
