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India Gazette
6 days ago
- Business
- India Gazette
India's fintech sector poised for next phase of growth with product diversification, smarter risk management: Report
New Delhi [India], May 30 (ANI): India's Fintech sector continues to grow rapidly and is now entering a new phase focused on product diversification, smarter risk management, and deeper financial inclusion, according to a report by TransUnion CIBIL The report mentioned that as of December 2024, Fintech lenders, defined as digitally driven NBFCs, had an outstanding loan balance of Rs 1.3 trillion, marking a significant 32 per cent year-on-year growth. Though they currently contribute only about 1 per cent of total industry loan balances, their dominance in small ticket personal loans (STPLs) is striking. Nearly 89 per cent of personal loan originations under Rs 50,000 were issued by Fintech lenders. The report said, 'Business loans and property loans being popular products opted by FinTech consumers continue to present opportunity for product diversification.' The report highlighted a strategic shift among Fintechs toward offering more secure loan products, such as loans against property and business loans. These segments saw an increase in their share of overall balances, indicating Fintechs' intent to meet broader credit demands. In fact, business loan originations by Fintechs now make up 12 per cent of all such industry loans. TransUnion CIBIL also pointed to a growing base of younger and rural borrowers among Fintech customers, a trend that strengthens financial inclusion. It said, 'FinTech lenders are attracting younger and rural consumers, thus promoting financial inclusion. FinTechs have reduced average loan amounts across risk tiers.' However, the average loan amount disbursed by Fintechs has declined across all risk categories. Even customers with top credit scores received loans below Rs 50,000 on average. One of the key suggestions in the report is the need for Fintechs to diversify further, particularly by expanding into higher-ticket personal loans, consumer loans, and secured products. While customers are exploring these segments, their loyalty to Fintech brands beyond STPLs remains low. The report said, 'Foraying into personal loans of higher ticket size could also help in addressing consumer preferences.' In terms of risk, early delinquencies in STPLs remain stable, but there is a noticeable increase in overdue accounts in business loans and loans against property. The report stressed the need for stronger portfolio risk monitoring and smarter debt collection strategies to ensure sustainable growth. To navigate the evolving lending landscape, the report recommended using advanced data analytics, like its CreditVision algorithms, which provide a trended view of borrower behavior. This can help Fintechs make better lending decisions and manage risks effectively. Overall, the report paints a positive outlook for India's Fintech sector, provided it adapts swiftly by broadening its product base and tightening its credit risk frameworks. (ANI)
India.com
28-04-2025
- Business
- India.com
The Fintech Infrastructure Shift: Why Cloud and AI Are Becoming Core to Competitive Strategy
The quality of functioning in fintech is improved not merely by new features but building trust at scale. Speed, security, and seamlessness define each customer interaction-whether it's processing tax returns or reconciling business invoices. The fintech ecosystem is maturing, and engineering teams now have a different call to action: design platforms that can withstand pressure, personalize at scale, and pivot in real time. The shift in these philosophies is changing how fintech firms think about their backend systems. What was once a prerogative to just build apps has transformed into a philosophy of architecting ecosystems that are adaptable, anticipatory, and driverly. Cloud scalability, AI-enabled workflows, and treating reliability as a product attribute rather than a perk are the guiding principles in this process. And behind this change are the engineers, like Dilip Rachamalla, an Intuit senior software engineer with over 16 years of experience. Combining high-availability systems, intelligent automation, and customer-first design, his work leads the way from the technical side. Fintech has already joined the club of artificial intelligence Generative AI is revolutionizing the processes of consumers as far as financial tools are concerned. Simple prompts are now required to do things that previously would have required manual input or customer support. Intuit Assist, the AI-based assistant that Dilip has birthed, throws itself into products such as TurboTax and QuickBooks, as well as internal tools; and with the ability to parse different documents, highlight missed deductions, automate invoicing, and even help engineers with data pipeline issues, these are not futuristic feats, but real-time redefining features in customer expectations. 'Automation isn't really about doing less,' Dilip says. 'It's about better, quicker decisions.' It is about having confidence for a single user and operational clarity for a business, he adds. With millions of users now using these improvements, and with a very huge impact on revenue retention, one thing is clear: AI is no longer an additional consideration. It's in the core infrastructure. Strategic Cloud Migration Fintechs, for instance, still use legacy backbone systems that struggle with modern analytics and today's customer demand. Moving them to the cloud, however, is more than just an upgrade-it's a business strategy. Key to moving Intuit's huge Vertica database into AWS was Dilip. Not simply lift-and-shift. It involved through-and-through optimization for compute resources, smart provisioning, along with choosing the right cloud configurations. It resulted in significant monetization and performance gains. This was also possible with faster data-acquiring – real-time analytics and seamless support for a generative AI. Thus, when your backend is cloud-native, you become less reactive and more anticipatory,' Dilip explains. 'That kind of thinking allows companies to scale rapidly without compromising quality.' Resilience, The Pillar of Customer Trust In fintech, infrastructure is no less than an assurance to the user. The implications of system failure, data loss, or critical workflows breaking go way beyond plain downtime-the reputation of the company is at stake for a long time. Engineering excellence makes a difference here. Dilip's work on scalable test automation shows how cloud-based frameworks and behavior-driven development help kill bugs in the cradle, speed up development cycles, and earn markets for its ideas. These fintech teams aim to go fast without breaking things. Trust by Design Infrastructure decisions may go unnoticed by the user, but their imprint is felt in every tick of user interactions. Systems that heal themselves, ensure data integrity, and provide personalized experiences are what build trust-the actual work behind the scenes may be unbeknown to the users. Dilip, an evaluator of disruptive technologies, notes a proliferation of understanding in the industry: backend decisions affect everything, from how long users stay to how compliant they are. 'When systems do the right thing every single time and your users just feel it,' Dilip explains. Where Fintech Moves Next There is an increased throughput in fintech: just a few years back, organizations used to perceiving their backend systems as cost centers. These same organizations now seem to view backend systems as strategic differentiators. Security, scalability, performance, and even the need for data lakes, elastic compute, and an end-to-end automation journey have become essentials. Coding becomes a thing of the past: for today's developers, building is their work. Construction in digital finance, however, brings its own set of impositions. It brings greater emphasis to sustainability. However, not merely for systems but wellness among people performing these operations. Infrastructure performance and developer wellness are equally of importance and are thus critical for longevity. The next generation of fintech platforms will see scalability for a global audience. The others will take the lead based on adaptability in their systems and sustainable engineering cultures. In fintech, resilience has nothing to do with uptime. Rather, it concerns how much one can be trusted.
