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Bharti Airtel shares jump 2% after Q4 adjusted profit jumps 77% YoY to ₹5,223 crore
Bharti Airtel shares jump 2% after Q4 adjusted profit jumps 77% YoY to ₹5,223 crore

Time of India

time14-05-2025

  • Business
  • Time of India

Bharti Airtel shares jump 2% after Q4 adjusted profit jumps 77% YoY to ₹5,223 crore

Bharti Airtel shares jumped 1.9% to their day's high of ₹1,854.95 on the BSE on Wednesday after the telecom major reported a 77% year-on-year (YoY) jump in adjusted net profit to ₹5,223 crore for the fourth quarter, excluding exceptional items. However, on a reported basis, net profit surged 432% YoY to ₹11,022 crore. Quarterly performance highlights Revenue for the quarter rose 27% YoY to ₹47,876 crore, driven by strong momentum in India, a rebound in reported currency revenue growth in Africa, and the full-quarter impact of Indus Towers consolidation. The Board recommended a final dividend of ₹16 per share for FY2024-25. India revenues increased 29% YoY to ₹36,735 crore, while mobile revenues rose 21% YoY, supported by tariff hikes and portfolio premiumization. Average revenue per user (ARPU) improved to ₹245 from ₹209 in Q4FY24. Consolidated EBITDA rose 40% YoY to ₹27,404 crore. The EBITDA margin stood at 57.2%, with India EBITDA margin at 60% in Q4FY25. The net debt-to-EBITDA ratio (annualized) improved to 1.86x from 1.98x as of December 2024. Operational updates Airtel retained its leadership in the postpaid segment, with net additions of 0.6 million during the quarter, bringing the total to 25.9 million. The company also added 24 million smartphone users, reflecting a 9.5% YoY increase in market share. To enhance network coverage, Airtel added about 3,300 towers and 13,600 mobile broadband stations in Q4. Over the year, the company added approximately 19,900 towers and deployed 44,400 km of fiber. Strategic partnerships and business segments Airtel announced a strategic partnership with Apple to offer Apple TV+ and Apple Music to its customers. 'This partnership will allow Airtel users to access premium drama, comedy, feature films, documentaries, and family entertainment,' the company said. The Homes business showed strong momentum with a 21.3% YoY revenue increase, supported by 812,000 net additions in the quarter, taking the total to 10 million customers. Fixed Wireless Access (FWA) expansion also contributed to growth. Airtel Business revenue declined 3% YoY, impacted by portfolio transformation as the company exited low-margin global wholesale voice and messaging services. The Digital TV segment reported revenue of ₹764 crore with a subscriber base of 15.9 million. Africa operations Airtel Africa continued to perform well operationally. Revenue in constant currency rose 23.2% YoY, while EBITDA margin improved 120 basis points YoY to 47.5%. The Africa customer base stood at 166 million as of March 2025. The company said its balance sheet remains strong, supported by robust cash generation, disciplined capital allocation, and consistent debt reduction. In March 2025, Airtel prepaid ₹5,985 crore to the Department of Telecommunications (DoT) toward deferred spectrum liabilities from 2024. Airtel share price target According to Trendlyne, the average target price for Bharti Airtel stands at ₹1,893, indicating a potential upside of nearly 4% from current levels. Among the 35 analysts covering the stock, the consensus rating remains 'Buy'.

AT&T Internet Review: Let's Look at Plans, Pricing, Speed and Availability
AT&T Internet Review: Let's Look at Plans, Pricing, Speed and Availability

Yahoo

time12-05-2025

  • Business
  • Yahoo

AT&T Internet Review: Let's Look at Plans, Pricing, Speed and Availability

AT&T is one of only a few internet providers offering customers three different internet connection types" target="_self: 5G home internet, DSL and fiber internet. With over 28 million customers plus the distinction of being named the nation's fastest ISP, according to Ookla data from the second half of 2024, AT&T is a popular home internet option. (Disclosure: Ookla is owned by the same parent company as CNET, Ziff Davis.) But how do AT&T's different internet services measure up? If you're living in one of the 22 states where AT&T provides wired internet service and are one of the 8 million customers eligible for the company's fiber internet plans, you're in luck. AT&T's fiber service offers the best value for reliable, fast speeds. That's good news, especially after a recent CNET survey revealed that over 40% of US internet customers report experiencing unreliable broadband connectivity" target="_self. However, many of AT&T's service area customers aren't living in homes wired for fiber. Instead, AT&T connects those customers using fixed wireless connections like AT&T Internet Air or AT&T Fixed Wireless, which uses 4G LTE, or its DSL hybrid service. That means less value and much slower speeds than you'll get with fiber. In other words, recommending AT&T home internet service depends on where you live and what type of internet service is available at your address. If AT&T Fiber is an option, move it to the top of your list. If you aren't serviceable for fiber, shop around for other available internet service providers to see if you can do better than AT&T's fixed wireless or DSL services. Let's take a closer look at what you can expect with AT&T internet service. See at Unknown Merchant Source: CNET analysis of provider data. A couple of potential outcomes exist when you seek to sign up for AT&T's home internet service. If you see the 300, 500 or gigabit speed tiers offered at your address, you can access AT&T's fiber internet service, which uses 100% fiber technology. Fiber connections are symmetrical by design, which means that your upload speeds will be just as fast as your downloads, unlike DSL, cable and other modes of internet. That's particularly useful for videoconferencing, transferring files (for those working and schooling from home) and online gaming. AT&T officially discontinued offering its 100% DSL networks to new customers in 2020. Now, it uses a DSL-fiber hybrid infrastructure to deliver speeds up to 100Mbps, rebranded as "AT&T Internet." While those plans are contract-free, you can expect a data cap of 1.5TB on all plans. AT&T recently announced plans to discontinue its DSL-hybrid offerings by 2029, though we'll have to wait and see how that plays out. Alternatively, AT&T also offers fixed wireless internet connections. AT&T's Fixed Wireless offering, which relies on 4G LTE to get you online, features speeds up to 10Mbps down and 1Mbps up. In 2023, AT&T introduced AT&T Internet Air, a newer fixed wireless solution targeted to current customers subscribed to slower DSL plans. This plan features download speeds of up to 225Mbps and upload speeds of up to 30Mbps. This connection meets the FCC's benchmark for home broadband of 100Mbps download speed and 20Mbps upload, making it a decent alternative to DSL plans if you can get top speeds. That said, when CNET's Joe Supan gave AT&T Internet Air a one-week test run" target="_self, he did not consistently experience broadband speeds. Overall, AT&T's most reliable, cost-efficient plans are its fiber internet plans, which come without contracts or data caps and feature speeds up to 5,000Mbps. The company tells CNET that three of those fiber plans -- Internet 300, Internet 500 and Internet 1000 -- are available to approximately 21 million customers in the company's footprint. The multi-gig plans are available to a smaller portion of that base, currently just over 8 million. Overall, AT&T Fiber is available in more than 100 major cities in the US, per the company's website. All of AT&T's fiber plans are rock-solid options, and the company's overall fiber-optic service frequently tops customer service surveys and polls. AT&T's wired internet service area covers 22 states: Alabama Arkansas Arizona California Florida Georgia Illinois Indiana Kansas Kentucky Louisiana Michigan Mississippi Missouri Nevada North Carolina Ohio Oklahoma South Carolina Tennessee Texas Wisconsin You can dig deeper on the AT&T coverage map to see the specific cities included within each state. For the most part, AT&T's internet service has simple, easy-to-understand terms and conditions. However, a few differences from other ISPs should attract your attention. AT&T includes the cost of equipment rental in your monthly service bill for all internet plans. In some cases, you may even be eligible to use your own equipment. AT&T charges $99 for a full, in-home tech installation for DSL service. For some addresses, there's no self-install option (you have to go online to find out if you "qualify" for the self-install kit). On the positive side, AT&T's fiber and Internet Air plans frequently waive the installation fee, so keep an eye out for offers like that. If none are available, you could also ask them to waive it when you're calling to sign up. If you're struggling to get a signal in the far reaches of your home, AT&T will sell you a Smart Wi-Fi Extender to pair with the gateway. Moreover, the gateway modem is included in your monthly bill, while the extender is free for customers on the 2-gig and faster plans. Otherwise, it will cost you an additional $10 a month. Here's where things get a little squirrelly. For the most part, AT&T home internet plans don't come with data caps. Customers get unlimited data with all fiber plans. You won't have to track your data usage for fear of fees or throttling issues once you hit some arbitrary threshold. However, there's still a decent chunk of AT&T's geographic footprint where AT&T's DSL hybrid is the only option. For those households, there is a data allowance. AT&T Internet plans from 0.8 to 75Mbps have a data cap of 1.5 terabytes (1,500 gigabytes). If you exceed that monthly limit, you'll incur a $10 charge for each additional 50GB of data you use, up to $100 monthly. That's on par with other major providers who enforce a data cap, including Xfinity and Cox, but both offer a slightly lower cap at around 1.25TB. Cox also waives all your overage charges the first month you break the cap. Don't expect a free pass like that from AT&T. If you think you'll surpass AT&T's data allowance, you can upgrade your plan to a fiber plan, which includes unlimited data. The Internet 300 plan, for example, offers you the same rate but with faster speeds and unlimited data. Another option is to choose a TV and internet bundle, which would allow you to get unlimited data at no extra charge -- although there's usually a contract involved with any bundling of services. One last caveat -- the data allowance for AT&T Fixed Wireless Internet is 350GB a month. While the $10 charge for each additional 50GB you use is the same as above, fixed wireless customers can be billed up to $200 extra per month for overage fees. That's a recipe for sticker shock, so you'll want to be extra cautious with your data usage if you're a fixed wireless subscriber. AT&T likes to run short-term promotions and deals throughout the year. The main promo right now is an AT&T Visa Reward Card for new fiber customers who order online. Depending on your selected speed tier, the amount ranges from $50 to $150. In addition, new customers can have their cancellation fee paid in full when they switch to an AT&T Fiber plan. Also, AT&T's nationwide network of over 30,000 hotspots is free to all AT&T home internet customers. That allows you to connect while away from home without using your mobile data. Customers on the 2 gigabit and faster plans can access AT&T's Active Armor internet security (an $80-a-year value) for free. This technology features tools that protect your home internet and mobile devices from a wide range of online threats. AT&T crows that "you deserve the best," and the company points to its stellar showing in the 2024 J.D. Power US Residential Internet Service Provider Satisfaction Study as evidence that it's delivering. AT&T nabbed the top spot in that study's North Central and West regions, with an average score of 542 on a 1,000-point scale. Only Verizon Fios (575) and Google Fiber (702) can point to a higher average in the survey. AT&T also fared extremely well in the latest American Customer Satisfaction Index, which releases a yearly customer satisfaction survey for internet providers. AT&T Fiber's score of 80/100 remained the same from the previous year, topped all fiber ISPs and was well ahead of the industry average of 71 (76 among fiber providers). Since 2023, the ACSI has differentiated between fiber and non-fiber providers, and AT&T certainly benefited from that move. Even the company's non-fiber numbers were decent; it scored a 69 in that category, which was third behind T-Mobile Home Internet and Verizon 5G Home Internet. If AT&T Fiber is an option for your address, finding a better combination of service and affordability is tough. The catch? AT&T's fiber plans aren't an option for approximately half of the company's coverage area. All other AT&T plans are fraught with issues not faced by fiber, from slower download speeds to data caps. Simply put, don't hesitate if you can hop on an AT&T Fiber plan, but research your options if you're only eligible for DSL or fixed wireless internet from AT&T in your area. No. While the promo price on some plans expires after your first year of service, you don't have to sign a term agreement to receive that price. The one exception is if you seek to sign a bundle deal. Standalone internet service doesn't require a contract, but if you bundle your broadband with another service, you may be required to sign a term agreement. The answer to this question always depends on which plans are available in your area. No matter the fastest plan that any provider might offer (say, the 50,000Mbps plan from Ziply Fiber), it's moot if it isn't available at your address. For example, AT&T's Internet 5000 plan is one of the fastest residential plans you can find from a national ISP, but it's not available to all AT&T areas. It covers just over 8 million households across approximately 100 metro areas. For a third-party perspective on what's fast, the speed-testing website Ookla tracks ISPs based on its scoring system that looks at both download and upload speeds. Using the most recent metrics taken during the first half of 2024, AT&T Fiber came in first place. Finally, remember that those scores consider the median of AT&T Fiber plans, which are the provider's speedier options. The slower numbers from AT&T's DSL and fixed wireless plans didn't come into play there. Yes. Access from AT&T is an affordable option for eligible households within the 22 states that AT&T services. You can expect speeds up to 100Mbps symmetrical speeds for $30 monthly. This plan is available for limited-income households participating in the Supplemental Nutrition Assistance Program or getting Supplemental Security Income benefits. You can start the process by going to the AT&T Contact Us page. Since no contracts are required for service, you can cancel AT&T Internet anytime without an early termination fee. Since you are billed month-to-month, you will not receive a refund or credit if you cancel before the end of your billing cycle. However, customers can be charged up to $150 if the equipment isn't returned within 21 days of canceling. Also, pay attention to the small print of your promo offers. For example, if you have an internet plan that gets you free HBO Max, you'll lose that access upon cancellation. Lastly, if you want to transfer your service, rather than cancel (for a pending move, for example), you can contact an AT&T moving specialist at 800-288-2020. Read our guide on how to cancel your internet service.

Bharti Hexacom rallies 10% in 2 days, stock hits record high; here's why
Bharti Hexacom rallies 10% in 2 days, stock hits record high; here's why

Business Standard

time21-04-2025

  • Business
  • Business Standard

Bharti Hexacom rallies 10% in 2 days, stock hits record high; here's why

Bharti Hexacom share price hit a new high of ₹1,665, gaining 5 per cent on the BSE in Monday's intraday trade. The stock has rallied 10 per cent in the past two trading days and is quoting higher for the seventh straight trading day. The stock price of the telecom - cellular & fixed line services provider has surged 18 per cent during the period. Bharti Hexacom is a subsidiary company of telecom services major Bharti Airtel. On April 9, 2025, the company informed the stock exchanges that Telecommunications Consultants India Limited (TCIL), a significant shareholder of Bharti Hexacom, has requested the company to start a fresh process for the sale of its infrastructure business to Indus Towers. TCIL is a public sector undertaking and the said move will meet the requirements of TCIL as a Public Sector Undertaking. "The management and the board of Bharti Hexacom remain convinced about the business logic and merit of the proposal. However, in keeping with the highest standards of corporate governance and transparency, it has been agreed to put the current proposal in abeyance and undertake a fresh exercise in consultation with TCIL," the filing read. Bharti Hexacom clears high-cost debt pertaining to 2024 auctions On March 26, Bharti Airtel (Airtel) and its subsidiary Bharti Hexacom prepaid additional ₹5,985 crore to the Department of Telecom, thereby fully prepaying the high-cost interest liabilities of 8.65 per cent pertaining to the 2024 auctions. Airtel's subsidiary Network i2i Ltd. has also voluntarily called and redeemed $1 billion in Perpetual Notes. Underscoring its commitment to financial prudence, operational efficiency, and its strong capital position, Airtel continues to prepay its high-cost spectrum liabilities, lowering its debt and cost of debt. The prepayments have resulted in Airtel clearing ₹1.16 trillion of scheduled installments that would have otherwise been payable on their respective dates over the original tenure of the liabilities. Consequently, Airtel has also lowered its cost of debt on spectrum liabilities to an average of approximately 7.22 per cent on the residual ₹52,000 crore of spectrum liabilities (excluding AGR liabilities). The residual spectrum liabilities carry a long repayment profile payable in annual installments until FY 2042. Motilal Oswal Financial Services on Bharti Hexacom Given the lower teledensity and lower internet penetration in Hexacom circles (vs. pan-India), Motilal Oswal Financial Services (MOFSL) believe Hexacom can potentially grow a few percentage points faster than Airtel on both subscribers and average revenue per user (Arpu). Further, with significantly lower penetration of fixed broadband in Hexacom's circles and the recent ramp-up of Fixed Wireless Access (FWA) offerings, the brokerage believes Hexacom''s wired broadband business could also grow at a faster clip. The brokerage firm builds in ~23 per cent Ebitda compound annual growth rate (CAGR) over FY24-27 for Hexacom, driven by ~13 per cent wireless Arpu CAGR on account of ~15 per cent (or ₹50/month) increase on the base plan from December 2025, continued market share gains, robust ~75 per cent incremental margins, and ramp-up of fixed wireless access (FWA) services, given the lower penetration of Home Broadband in Hexacom circles. Given its slightly higher growth, superior return ratios, and lower capital misallocation overhangs, MOFSL believes Hexacom could continue to trade at a premium to Bharti's India business. However, the stock is trading above the brokerage firm's target price of ₹1,625 per share. About Bharti Hexacom Bharti Hexacom is a communications solutions provider offering consumer mobile services, fixed-line telephone and broadband services to customers in the Rajasthan and the North East telecommunication circles in India, which comprises the states of Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura. It offers services under the brand 'Airtel'. Airtel is a global communications solutions provider with over 550 million customers in 17 countries across South Asia and Africa.

AT&T Internet Review: Plans, Pricing, Speed and Availability
AT&T Internet Review: Plans, Pricing, Speed and Availability

Yahoo

time16-02-2025

  • Business
  • Yahoo

AT&T Internet Review: Plans, Pricing, Speed and Availability

AT&T is one of few internet providers offering three different internet services to its customers: 5G home internet, DSL and fiber internet. With over 28 million customers plus the distinction of becoming the fastest ISP, according to Ookla data from the second half of 2024, AT&T is a popular home internet option. (Disclaimer: Ookla is owned by the same parent company as CNET, Ziff Davis.) But how do AT&T's different internet services measure up to each other? If you're living in one of the 22 states where AT&T provides wired internet service and are one of the eight million customers eligible for the company's fiber internet plans, you're in luck. AT&T's fiber service offers the best value for reliably fast speeds. However, many of AT&T's service area customers aren't living in homes wired for fiber. Instead, AT&T connects those customers using fixed wireless connections like AT&T Internet Air or AT&T Fixed Wireless, which uses 4G LTE, or its DSL hybrid service. That means less value and much slower speeds than you'll get with fiber. In other words, recommending AT&T home internet service depends on where you live and what type of internet service is available at your address. If AT&T Fiber is an option, move it to the top of your list. If you aren't serviceable for fiber, shop around for other available internet service providers to see if you can do better than AT&T's fixed wireless or DSL services. Let's take a closer look at what you can expect with an internet service from AT&T. See at Unknown Merchant Source: CNET analysis of provider data. A couple of potential outcomes exist when you seek to sign up for AT&T's home internet service. If you see the 300, 500 or gigabit speed tiers offered at your address, you can access AT&T's fiber internet service, which uses 100% fiber technology. Fiber connections are symmetrical by design, which means that your upload speeds will be just as fast as your downloads, unlike DSL, cable and other modes of internet. That's particularly useful for videoconferencing, transferring files (for those working and schooling from home) and online gaming. AT&T officially discontinued offering its 100% DSL networks to new customers in 2020. Now, it uses a DSL-fiber hybrid infrastructure to deliver speeds up to 100Mbps, rebranded as "AT&T Internet." While those plans are contract-free, you can expect a data cap of 1.5TB on all plans. AT&T recently announced plans to discontinue its DSL-hybrid offerings by 2029, though we'll have to wait and see how that plays out. Alternatively, AT&T also offers fixed wireless internet connections. AT&T's Fixed Wireless offering, which relies on 4G LTE to get you online, features dismal speeds up to 10Mbps down and 1Mbps up. In 2023, AT&T introduced AT&T Internet Air, a new fixed wireless solution targeted to current customers subscribed to slower DSL plans. This plan features download speeds of up to 225Mbps and upload speeds of up to 30Mbps. This connection meets the FCC's benchmark for home broadband of 100Mbps download speed and 20Mbps upload, making it a decent alternative to DSL plans if you can get top speeds. That said, when CNET's Joe Supan gave AT&T Internet Air a one-week test run" target="_self, he did not consistently experience broadband speeds. Overall, AT&T's most reliable, cost-efficient plans are its fiber internet plans, which come without contracts or data caps and feature speeds up to 5,000Mbps. The company tells CNET that three of those fiber plans -- Internet 300, Internet 500 and Internet 1000 -- are available to approximately 21 million customers in the company's footprint. The multi-gig plans are available to a smaller portion of that base, currently just over 8 million. Overall, AT&T Fiber is available in more than 100 major cities in the US, per the company's website. All of AT&T's fiber plans are rock-solid options, and the company's overall fiber-optic service frequently tops customer service surveys and polls. AT&T's wired internet service area covers 22 states across the country: Alabama Arkansas Arizona California Florida Georgia Illinois Indiana Kansas Kentucky Louisiana Michigan Mississippi Missouri Nevada North Carolina Ohio Oklahoma South Carolina Tennessee Texas Wisconsin AT&T announced recent plans to continue expanding its fiber network and multigig plans in places like Sevastopol in Wisconsin, which will extend its fiber network to over 2,000 locations, as well as the San Bernardino and San Mateo counties in California, covering over 7,500 locations. AT&T's fiber expansion is even more evident with its continued efforts to partner with new third-party companies like BlackRock. "This continuing investment on behalf of our clients in Gigapower is helping bridge the digital divide and support economic growth in communities across America through expanded access to critical broadband services," BlackRock Chairman and CEO Larry Fink says. You can dig deeper on the AT&T coverage map to see the specific cities included within each state. For the most part, AT&T's internet service has simple, easy-to-understand terms and conditions. However, a few differences from other ISPs should attract your attention. AT&T includes the cost of equipment rental in your monthly service bill for all internet plans. In some cases, you may even be eligible to use your own equipment. AT&T charges $99 for a full, in-home tech installation for DSL service. For some addresses, there's no self-install option (you have to go online to find out if you "qualify" for the self-install kit). On the positive side, AT&T's fiber and Internet Air plans frequently waive the installation fee, so keep an eye out for offers like that. If none are available, you could also ask them to waive it when you're calling to sign up. If you're struggling to get a signal in the far reaches of your home, AT&T will sell you a Smart Wi-Fi Extender to pair with the gateway. Moreover, the gateway modem is included in your monthly bill, while the extender is free for customers on the 2-gig and faster plans. Otherwise, it will cost you an additional $10 a month. Here's where things get a little squirrelly. For the most part, AT&T home internet plans don't come with data caps. Customers get unlimited data with all fiber plans. You won't have to track your data usage for fear of fees or throttling issues once you hit some arbitrary threshold. However, there's still a decent chunk of AT&T's geographic footprint where AT&T's DSL hybrid is the only option. For those households, there is a data allowance. AT&T Internet plans from 0.8 to 75Mbps have a data cap of 1.5 terabytes (1,500 gigabytes). If you exceed that monthly limit, you'll incur a $10 charge for each additional 50GB of data you use, up to $100 monthly. That's on par with other major providers who enforce a data cap, including Xfinity and Cox, but both offer a slightly lower cap at around 1.25TB. Cox also waives all your overage charges the first month you break the cap. Don't expect a free pass like that from AT&T. If you think you'll surpass AT&T's data allowance, you can upgrade your plan to a fiber plan, which includes unlimited data. The Internet 300 plan, for example, offers you the same rate but with faster speeds and unlimited data. Another option is to choose a TV and internet bundle, which would allow you to get unlimited data at no extra charge -- although there's usually a contract involved with any bundling of services. One last caveat -- the data allowance for AT&T Fixed Wireless Internet is 350GB a month. While the $10 charge for each additional 50GB you use is the same as above, fixed wireless customers can be billed up to $200 extra per month for overage fees. That's a recipe for sticker shock, so you'll want to be extra cautious with your data usage if you're a fixed wireless subscriber. AT&T likes to run short-term promotions and deals throughout the year. The main promo right now is an AT&T Visa Reward Card for new fiber customers who order online. Depending on your selected speed tier, the amount ranges from $50 to $150. In addition, new customers can have their cancellation fee paid in full when they switch to AT&T. In addition, AT&T's nationwide network of over 30,000 hotspots is free to all AT&T home internet customers. This allows you to connect while away from home without using your mobile data. Customers on the 2 gigabit and faster plans can access AT&T's Active Armor internet security (an $80-a-year value) for free. This technology features tools that protect your home internet and mobile devices from a wide range of online threats. AT&T crows that "you deserve the best," and the company points to its stellar showing in the 2024 J.D. Power US Residential Internet Service Provider Satisfaction Study as evidence that it's delivering. AT&T nabbed the top spot in that study's North Central and West regions, with an average score of 542 on a 1,000-point scale. Only Verizon Fios (575) and Google Fiber (702) can point to a higher average in the survey. AT&T also fared extremely well in the latest American Customer Satisfaction Index, which releases a yearly customer satisfaction survey for internet providers. AT&T Fiber's score of 80/100 remained the same from the previous year, topped all fiber ISPs and was well ahead of the industry average of 71 (76 among fiber providers). Since 2023, the ACSI has differentiated between fiber and non-fiber providers, and AT&T certainly benefited from that move. Even the company's non-fiber numbers were decent; it scored a 69 in that category, which was third behind T-Mobile Home Internet and Verizon 5G Home Internet. If AT&T Fiber is an option for your address, finding a better combination of service and affordability is tough. The catch? AT&T's fiber plans aren't an option for approximately half of the company's coverage area. All other AT&T plans are fraught with issues not faced by fiber, from slower download speeds to data caps. Simply put, don't hesitate if you can hop on an AT&T Fiber plan, but research your options if you're only eligible for DSL or fixed wireless internet from AT&T in your area. No. While the promo price on some plans expires after your first year of service, you don't have to sign a term agreement to receive that price. The one exception is if you seek to sign a bundle deal. Standalone internet service doesn't require a contract, but if you bundle your broadband with another service, you may be required to sign a term agreement. The answer to this question always depends on which plans are available in your area. No matter the fastest plan that any provider might offer (say, the 50,000Mbps plan from Ziply Fiber), it's moot if it isn't available at your address. For example, AT&T's Internet 5,000 plan is one of the fastest residential plans you can find from a national ISP, but it's not available to all AT&T areas. It covers just over 8 million households across approximately 100 metro areas. For a third-party perspective on what's fast, the speed-testing website Ookla tracks ISPs based on its scoring system that looks at both download and upload speeds. Using the most recent metrics taken during the first half of 2024, AT&T Fiber came in first place. Finally, remember that those scores consider the median of AT&T Fiber plans, which are the provider's speedier options. The slower numbers from AT&T's DSL and fixed wireless plans didn't come into play there. Yes. Access from AT&T is an affordable option for eligible households within the 22 states that AT&T services. You can expect speeds up to 100Mbps symmetrical speeds for $30 monthly. This plan is available for limited-income households participating in the Supplemental Nutrition Assistance Program or getting Supplemental Security Income benefits. You can start the process by going to the AT&T Contact Us page. Since no contracts are required for service, you can cancel AT&T Internet anytime without an early termination fee. Since you are billed month-to-month, you will not receive a refund or credit if you cancel before the end of your billing cycle. However, customers can be charged up to $150 if the equipment isn't returned within 21 days of canceling. Also, pay attention to the small print of your promo offers. For example, if you have an internet plan that gets you free HBO Max, you'll lose that access upon cancellation. Lastly, if you desire to transfer your service, rather than cancel (for a pending move, for example), you can contact an AT&T moving specialist at 800-288-2020. Read our guide on how to cancel your internet service.

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