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The GBA Healthcare Group Partners with FWD Hong Kong to Offer Comprehensive Health Management Services from Prevention, Diagnosis and Treatment to Recovery
The GBA Healthcare Group Partners with FWD Hong Kong to Offer Comprehensive Health Management Services from Prevention, Diagnosis and Treatment to Recovery

Yahoo

time3 days ago

  • Business
  • Yahoo

The GBA Healthcare Group Partners with FWD Hong Kong to Offer Comprehensive Health Management Services from Prevention, Diagnosis and Treatment to Recovery

Providing FWD Hong Kong eligible customers with comprehensive services that integrate Chinese and Western medicine outpatient care, online consultations, laboratory tests and diagnostic imaging , dental care, colonoscopy screenings, and more. HONG KONG, June 3, 2025 /PRNewswire/ -- On April 22, 2025, Dr. Felix Lee and Dr. Kenny Kung, Co-CEOs of The GBA Healthcare Group("GBAH"), joined the product launch event hosted by FWD Hong Kong to unveil the new Cross-Border Medical Vantage — GBAssure Outpatient Plan(''GBAssure ''). During the event, they highlighted the rising trend of Hong Kong residents seeking medical services in Mainland China and showcased how GBAH is helping meet this demand through its integrated, cross-border healthcare support system. On April 14, 2025, FWD Hong Kong has officially launched the GBAssure Outpatient Plan. GBAssure utilizes GBAH's extensive network of clinics and hospitals, offering clients a full range of healthcare services, from traditional Chinese medicine to Western medicine, and from general practice to specialty care#. GBAssure spans Hong Kong, Macau, and six cities[1] in Mainland China within the Greater Bay Area ("GBA"). Within this network, clients and their designated family members[2] (with no limit on the number of individuals) will get access to family doctor services, available both in-person and via online consultation[3], that meet the same high-quality standards as those in Hong Kong. GBAssure also includes a range of additional services, including Traditional Chinese Medicine treatments[4], diagnostics imaging[4],[5], dental care[6], and colonoscopy screenings[7]. Additionally, clients will get convenient experiences such as Co-payment waiver for non-prescription online consultations[8], electronic medical record sharing, and online direct payment. This collaboration is the latest in a series of successful partnerships between GBAH and leading international insurers, such as AIA Hong Kong, Taiping Life Hong Kong, CTF Life, AXA Tianping Insurance, and Ping An Insurance Group. Leveraging its established medical network, GBAH is now expanding its services to FWD Hong Kong customers, providing a proactive, family-oriented approach to health management that covers everything from prevention, diagnosis and treatment to recovery. As cross-border exchanges between Guangdong and Hong Kong continue to increase, Mainland China's strong specialist capabilities, high medical efficiency, and cost-effective services have become increasingly recognized by Hong Kong and Macau residents. This has led to a surge in medical travel, with services such as Traditional Chinese Medicine, dental care, laboratory tests and diagnostic imaging, and specialist surgeries in high demand. However, challenges such as limited familiarity with Mainland medical institutions, lack of cross-border medical record sharing, and the inability to claim Hong Kong insurance for Mainland treatments remain. GBAH has focused on developing the healthcare market in the GBA. Supported by regional governments, GBAH has formed public-private partnerships with Grade 3A/ Grade 3 hospitals and community health centers in the GBA to promote a Hong Kong-style family doctor model. This model integrates a Hong Kong-style, family doctor-centered approach to general practice and specialty collaboration and cross-border medical coordination, offering patients a seamless healthcare experience. To date, GBAH has trained over 3,500 GOLDTM family doctors and nurses through its public-private collaborations. GBAH has also partnered with the 9 quality hospitals in Guangdong and Hong Kong, including CUHK Medical Centre, Gleneagles Hospital Hong Kong, Shenzhen Baoan People's Hospital, and Guangzhou First People's Hospital, and more. In addition, GBAH collaborates with more than 240 clinics across the GBA. Two partner hospitals have launched Hong Kong-Macau Drug and Medical Device Transit services. Meanwhile, GBAH has become one of the first enterprises authorized for cross-border personal information exchange within the GBA, offering a one-stop healthcare service system that includes general and specialist care, medicine, diagnostics testing and online direct payments. In 2024, GBAH, in collaboration with seven Grade 3A hospitals/Grade 3 hospitals, introduced specialized services such as Hong Kong-style health checkups, cross-border imaging, and painless gastrointestinal endoscopy. Patients in need of medical care can visit the Hong Kong-Macau Residents Healthcare Services Centers located within these partner hospitals will benefit from the convenience of same-day appointments and diagnostic services using equipment that meets Hong Kong standards. To reduce duplicate testing, cross-border bilingual imaging services will include a secondary review by Hong Kong doctors, with bilingual Chinese-English reports, ensuring high-quality, cost-effective and cross-border diagnostic services. Looking forward, GBAH plans to further expand its collaboration with insurance companies to launch a series of innovative health insurance products covering the GBA. GBAH aims to establish a cross-border healthcare network that connects community health centers, Grade 3A hospitals, and clinics across the region. In partnership with insurers, seeks to promote value-based health insurance solutions and implement a family doctor-centered, health-focused management model. This model will provide clients with comprehensive, full-cycle health management for their entire families, while also shifting insurance from a post-claim model to one that emphasizes proactive intervention. The goal is to reduce preventable health risks, improve overall public health, and create a more sustainable future for both the healthcare and insurance industries. About FWD Hong Kong FWD Hong Kong is part of the FWD Group, a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets*. FWD Hong Kong is firmly positioned as a top five pan-Asian insurer by business scale in Hong Kong^. FWD Hong Kong has been assigned strong financial ratings by international agencies. It offers life and medical insurance, employee benefits, and financial planning. FWD's customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. * Includes BRI Life in Indonesia ^According to Provisional Statistics on Hong Kong Long Term Insurance Business - January to September 2024, Insurance Authority of Hong Kong, as well as FWD's own assessment based on market information, FWD ranks among the top five in both new business FYP ranking and new business case count. Calculated based on individual and group businesses. Pan-Asian insurers refer to multinational insurers currently having a well-established operation in the Asian market with multiple distribution channels. About The GBA Healthcare Group (GBAH) The GBA Healthcare Group ("GBAH") was established in 2014, a mission driven healthcare company founded in Hong Kong that has been pioneering private public partnerships for healthcare services with various regional governments in the Greater Bay Area (GBA). GBAH is a strategic, controlling healthcare investment of Chow Tai Fook Enterprises Limited, the flagship private investment holding company of the Cheng Family in Hong Kong. Since its establishment, GBAH has delivered primary care training and accreditation to over 3,500 GOLDTM-certified family doctors and nurses in the GBA, jointly built over 240 GOLDTM private-public-partnership clinics in partnership with regional governments, and operated GOLDTM Hong Kong-Macau Residents Healthcare Services Centers within large-scale top-tier public hospitals, offering full-spectrum outpatient and inpatient care. Through such a vast service network, GBAH is creating innovative alternative payment models with health insurers, based on family medicine and preventive care practices, to implement value-based health insurance propositions. The goal of GBAH is to give everyone access to trusted and affordable healthcare, so that everyone can freely pursue their dreams without worrying about their health. Learn More: # GBAssure only covers consultation with General Practitioner and Chinese Medicine Practitioner, please refer to product brochure and FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability) ("FWD Hong Kong") website for details: Customers have to bear all relevant cost incurred by receiving any specialist consultation. [1] Designated Mainland GBA Cities currently include Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan and Zhongshan subject to FWD Hong Kong's revision to the list of cities from time to time without prior notice. [2] Designated family members include the Policy Owner's parents, children, spouse, and the spouse's parents. [3] Online consultation is not applicable to an Insured / the User aged 5 years or below (actual age) on the date of the general practitioner online consultation. During the online consultation, the Insured / User must be physically present in the same District (i.e. Hong Kong or any one of the Designated Mainland GBA Cities, as the case may be) as the location of the clinic at which the Physician provides the online consultation. [4] Referral from the Physician of GBAH's is required for Chinese Medicine Practitioner Face-to-face Consultation and Laboratory Tests and Diagnostic Imaging. [5] Prescribed list is applicable for Laboratory Tests and Diagnostic Imaging. FWD Hong Kong and GBAH reserve the right to amend the prescribed list from time to time without prior notice. No designated test from the customers is accepted. [6] Dental Care is subject to prevailing terms and conditions as specified in the coupon. [7] The colonoscopy coupon can be used by the Policy Owner or Insured/ User who is at 18 or above (actual age) at the time of receiving colonoscopy services and is subject to prevailing terms and conditions as specified in the coupon. [8] The Co-payment waiver is applicable to benefit item 1(b) General Practitioner Online Consultation with Medicine Delivery (listed in the Benefit Schedule of product brochure of GBAssure) if no prescribed medication is provided after the online consultation. The above product information does not contain full terms and conditions and is for reference only and is indicative of the key features of the product. For the geographical limitation of each benefit item available in the GBAssure Outpatient Plan, full and exact terms and conditions and the full list of exclusions of the product, please refer to its product brochure and FWD Hong Kong website at The above information about FWD Hong Kong and GBAssure Outpatient Plan are provided by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability) ("FWD Hong Kong") and for reference only and shall not be construed as the offer, sale or solicitation for the purchase of any insurance product outside Hong Kong. Different insurance products on the market have different coverage, terms and conditions, exclusions and product risks. In addition to understanding your own needs and affordability before purchasing insurance, you should also read the policy documents carefully to clearly understand the coverage and terms and choose a product that suits you. FWD Hong Kong does not make any express or implied explanations, representations or warranties regarding the accuracy, completeness or suitability of the information for any particular purpose. FWD Hong Kong is not responsible for any consequences arising from the use or reliance on this article and shall not bear any legal liability (including third party liability). Users should evaluate all the information contained in this article on their own or seek independent expert advice. View original content to download multimedia: SOURCE The GBA Healthcare Group

CTF Life Introduces "GBA MediAccess" Outpatient Insurance Plan
CTF Life Introduces "GBA MediAccess" Outpatient Insurance Plan

Zawya

time24-03-2025

  • Business
  • Zawya

CTF Life Introduces "GBA MediAccess" Outpatient Insurance Plan

Leverages CTF Group's Diverse Conglomerate to Address Medical Needs of Families in the Guangdong–Hong Kong–Macau Greater Bay Area Offers Market-first Family Coverage for Three Members, Providing One-stop Chinese and Western Medical Treatments, Dental Services Along with Health Management Value-Added Services HONG KONG SAR - Media OutReach Neswire - 24 March 2025 - CTF Life announces today the launch of its "GBA MediAccess" Outpatient Insurance Plan ("GBA MediAccess" or "the Plan"), tailored for customers who travel frequently between Hong Kong, Macau, and designated Greater Bay Area (GBA) cities*. By harnessing the robust medical network of The GBA Healthcare Group (GBAH), a member of Chow Tai Fook (CTF) Enterprises, the Plan provides convenient and quality medical services. Fully leveraging CTF Group's diverse conglomerate, CTF Life is committed to delivering quality experiences for customers and creating value beyond insurance. Notably, CTF Life has become the first insurer to partner with GBAH to offer traditional Chinese medical outpatient consultations. Three plan levels are available, covering designated GBA cities*, as well as Hong Kong and Macau. It offers market-first 1 coverage for both Western and traditional Chinese medical practitioner outpatient consultations, as well as dental scaling and health management value-added services for the customer and up to two designated family members 2. The Plan provides a comprehensive range of services, including online 3,4 and offline general practitioner outpatient consultation 3,5, with up to three days of prescribed basic medication, traditional Chinese medical outpatient consultation 3,6, dental scaling 3,7, and two value-added services offering proactive health management 3,8 and chronic disease management 3,9. This one-stop solution addresses the needs of customers and their families 2 in areas ranging from health screening, continuous monitoring to health education, providing reliable, affordable, and accessible healthcare management. It sets a cornerstone for personal and family health, ensuring customers peace of mind as they travel within the GBA. CTF Life formed a strategic partnership with GBAH in early 2024, creating a tripartite alliance with the 3A hospitals in the GBA under GBAH's network to deliver one-stop premium medical services. This collaboration not only enhances medical efficiency and reduces healthcare costs, but also elevates the customer service experience. The deepened collaboration further strengthens this partnership, actively supporting the Hong Kong SAR government's efforts to develop the GBA by providing high-quality medical services to customers who travel frequently across the region. Jarita Kwan, Chief Product Officer of CTF Life, said: "With the rapid development of the GBA, there is a growing demand for healthcare coverage across the region. 'GBA MediAccess' is specifically designed to meet the evolving lifestyles of our customers and the increasing popularity of integrated Chinese and Western medical treatments. It enables customers and their families in the GBA to benefit from the CTF Group's diverse conglomerate, accessing premium Chinese and Western healthcare services provided by GBAH. The Plan introduces market-first 1 family coverage for up to three members 2 to co-use services under a single plan, including Western and traditional Chinese medical outpatient services and dental scaling, fully underscoring CTF Life's commitment to being people-focused and customer-centric. Moreover, CTF Life is the first insurer to partner with GBAH to offer Chinese medical outpatient consultations. We look forward to further strengthening our collaboration with GBAH to launch more services that cater to customer needs, creating value beyond health." Dr. Felix Lee, Co-CEO of The GBA Healthcare Group, stated: "Our deepened collaboration with CTF Life strategically addresses evolving cross-border lifestyles and retirement needs in the GBA, while pioneering the integration of insurance and healthcare innovation. Through 'GBA MediAccess,' customers and their families can book appointments with internationally accredited GOLD TM -certified family doctors, accessing a suite of healthcare services. These include General Practice consultations in Guangdong, Hong Kong, and Macau, Traditional Chinese Medicine services in the GBA*, Video Consultations, Chronic Disease Management, Proactive Health Management, and the convenience of Cross-border Direct Billing for Insurance. By leveraging GBAH's end-to-end healthcare expertise – from preventive care to treatment – our expansive cross-border network, and the region's unparalleled medical resource advantages, we deliver multi-generational healthcare continuity across the GBA. This ensures families achieve holistic health stewardship, from preventive interventions to health legacy planning. Moving forward, building upon our professionally accredited healthcare ecosystem and trusted standards in the GBA, we will jointly propel the development of an internationally recognised value-based care model, while collaboratively pioneering innovative solutions to advance client-centered health stewardship." Key features of the Plan include: 1) Market-first 1 f amily coverage for three members: The Plan provides coverage for the customer and up to two of their designated family members 2 to take care of the family's needs, offering comprehensive health protection and medical support in daily life. 2) Online 3,4 and offline g eneral practitioner outpatient consultation services: Regardless of whether the customer chooses a face-to-face or online consultation, the insured and designated family members 2 can receive up to three days' supply of prescribed basic medication with free delivery service (online consultations only). Three plan levels are available, with face-to-face outpatient consultation service covering designated cities in the GBA*, as well as Hong Kong and Macau. Customers enrolled in Plan 3 can enjoy unlimited online general practitioner consultations conducted by designated clinics within the medical network, as well as medication delivery services in Mainland China 10. 3) Traditional Chinese outpatient consultation and dental tooth polishing services: In addition to conventional Western medical outpatient services, upon referral by a GOLD TM doctor of GBAH, customers can receive traditional Chinese medical treatment services at designated clinics within the medical network located in designated GBA cities*. The services include consultations, diagnosis, prescribed traditional Chinese medicine for up to three days, and related traditional Chinese medical services and treatments. The Plan also offers annual dental scaling and dental care service. 4) H ealth management v alue-added services: Proactive health management: This attentive service is conducted by GOLD TM doctors and nurses from GBAH, and includes an evaluation of a patient's family medical history, the setting of annual health targets, education about preventive care, recommendations for a healthier lifestyle, etc. Follow-up consultations can be arranged for customers if needed. Chronic disease management programme: GOLD TM doctors and nurses from GBAH shall offer customers and their family members education about chronic disease prevention, including regular check-ups, diabetes screening, medication management, and lifestyle advice, in a bid to achieve early prevention, early detection, and early treatment. Remarks: * "Designated GBA cities" refers to the six cities in Guangdong Province of the People's Republic of China – Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan, and Zhongshan. 1. "Market-first" refers to the Plan providing coverage for the customer and up to two of their family members, and it offers both Western and traditional Chinese medical practitioner outpatient consultation, as well as dental scaling and health management value-added services. "Market-first" is the result of a comparison of similar protection plans from major life insurers in Hong Kong, as of 24 March 2025. 2. Family member / Designated Family Member shall be up to 2 immediate family members (i.e. Policy Owner's legal spouse, child, or parent) designated by the Policy Owner (i.e. the Insured) at application or renewal. Designated Family Member cannot be changed within the same Policy Year. The issue age of the Insured ranges from 18 to 80 years old, while the issue age of the Designated Family Members ranges from 15 days old to 80 years old. 3. For each outpatient consultation, the Insured and/or Designated Family Member is required to pay a co-payment of HKD 20 / MOP 20 / RMB 8. If the Insured and/or Designated Family Member receives any medical services, treatments, and/or medications that are not covered under this plan during any outpatient consultation or health management services provided by GBAH, the Insured and/or Designated Family Member will be responsible for covering the costs of such medical services, treatments, and/or medications. 4. The general practitioner online consultation is only applicable to the Insured and/or Designated Family Member whose attained age is 7 or above on the day of the online consultation. The Insured or Designated Family Member may choose to receive online consultation conducted by registered medical practitioners of the designated clinics under the Medical Network in Mainland China of GBAH and prescribed basic medication for a duration of up to 3 days, including basic medication delivery services, provided that the address of the Insured or Designated Family Member is in the same geographical area as the clinic of the registered general practitioner who provides such online consultation. If the Insured and/or Designated Family Member is located in a different geographical area from the clinic of the registered medical practitioner during the online consultation, the service of the Plan shall not cover such online consultation nor any outpatient services. The Company shall not be liable for any losses incurred by the Insured or Designated Family Member. 5. The Insured and/or Designated Family Member can receive face-to-face outpatient consultations conducted by registered medical practitioners of the designated clinics under the Medical Network within Designated GBA Cities, Hong Kong or Macau (subject to the area of coverage according to different plan levels as specified in the At-a-Glance Table in the product brochure), and prescribed basic medication for a duration of up to 3 days. 6. If the Insured and/or Designated Family Member suffers from a Disability, and following an initial referral confirmed by a GOLD TM doctor of GBAH as Medically Necessary for traditional Chinese medical treatment, the Insured or Designated Family Member shall receive traditional Chinese medical treatment services at designated Chinese medical clinics under the Medical Network within the Designated GBA Cities of GBAH for such Disability. Service shall include consultations, diagnosis, prescribed traditional Chinese medicines for a duration of up to 3 days, and related traditional Chinese medical services and treatments, up to 100 Chinese yuan per outpatient consultation. 7. The Insured or Designated Family Member shall receive dental scaling and dental care service at designated dental service centres under GBAH once per Policy Year. 8. Upon completion of enrolment for this service under the Plan by the Insured and/or the Designated Family Member, GBAH will proactively reach out the Insured and/or the Designated Family Member. With their consent, an initial assessment of proactive health management to be conducted via face-to-face or online will be arranged by the GOLD TM doctors from GBAH for the Insured and/or Designated Family Member. The first assessment of proactive health management and any subsequent follow-up assessments shall each be considered as 1 outpatient consultation, subject to the maximum number of outpatient consultations per Policy Year. 9. GBAH shall offer patients with education of chronic disease prevention. This programme is provided by GOLD TM doctors and nurses of GBAH for the Insured and/or Designated Family Member and which is limited to the Medical Network in Mainland China. Visits to clinics or service centres under Medical Network of GBAH by the Insured and/or Designated Family Member for this Chronic disease management programme shall not be considered as outpatient consultation and shall not be subject to the maximum numbers of outpatient consultation per Policy Year. 10. For general practitioner online consultations that exceed the annual policy limit for outpatient services, the Insured and/or Designated Family Member will be responsible for covering the costs of medications and delivery fees. Important Notice: The information contained in this press release is intended as a general summary of information for reference only. For more details, please refer to relevant product brochures, promotion leaflets, and policy documents. For details regarding the CTF Life "GBA MediAccess" Outpatient Insurance Plan, the terms and conditions of the Plan shall prevail. This press release does not contain the full provisions of "GBA MediAccess" Outpatient Insurance Plan, and the full terms can be found in the Policy documents. "GBA MediAccess" Outpatient Insurance Plan may serve as standalone plan(s) without bundling with other type(s) of insurance product. Please refer to the main product brochure and policy terms and conditions, as well as the explanatory documents provided by your licensed insurance intermediary, to fully understand the details and complete terms and conditions regarding the mentioned definitions, fees, product features, exclusions, and compensation payment conditions related to "GBA MediAccess" Outpatient Insurance Plan. Please refer to the product brochure for more information on "GBA MediAccess" Outpatient Insurance Plan: For further details, please contact CTF Life's Customer Service Hotline on +852 2866 8898. This press release is intended to be distributed in Hong Kong only and shall not be construed as an offer to sell or a solicitation to buy or provision of any of our products outside Hong Kong. Chow Tai Fook Life Insurance Company Limited hereby declares that it has no intention to offer to sell, to solicit to buy or to provide any of its products in any jurisdiction other than Hong Kong in which such offer to sell or solicitation to buy or provision of any product of Chow Tai Fook Life Insurance Company Limited is illegal under the laws of that jurisdiction. Hashtag: #CTFLife The issuer is solely responsible for the content of this announcement. About CTF Life Chow Tai Fook Life Insurance Company Limited ("CTF Life") is proud of its rich, 40-year legacy in Hong Kong. CTF Life is a wholly-owned subsidiary of CTF Services Limited (Hong Kong Stock Code: 659) and one of the most well-established life insurance companies in Hong Kong. As a member of Chow Tai Fook Enterprises Limited, CTF Life consistently strengthens its collaboration with the diverse conglomerate of the Cheng family ("Chow Tai Fook Group" or "the Group") to support customers and their loved ones in navigating life's journey with personalised planning solutions, lifelong protection and diverse lifestyle experiences. By leveraging the Group's robust financial strength and strategic investments across the globe, CTF Life aspires to become a leading insurance company in Asia while continuously creating value beyond insurance. About the GBA Healthcare Group (GBAH) The GBA Healthcare Group (GBAH) was established in 2014, a mission driven healthcare company founded in Hong Kong that has been pioneering private public partnerships for healthcare services with various regional governments in the Greater Bay Area (GBA). GBAH is a strategic, controlling healthcare investment of Chow Tai Fook Enterprises Limited, the flagship private investment holding company of the Cheng Family in Hong Kong. Since its establishment, GBAH has delivered primary care training and accreditation to over 3,500 GOLD TM -certified family doctors and nurses in the GBA, jointly built over 220 GOLD TM private-public-partnership clinics in partnership with regional governments, and operated GOLD TM Hong Kong-Macau Residents Healthcare Services Centers within large-scale top-tier public hospitals, offering full-spectrum outpatient and inpatient care. Through such a vast service network, GBAH is creating innovative alternative payment models with commercial health insurers, based on family medicine and preventive care practices, to implement value-based health insurance propositions. The goal of GBAH is to give everyone access to trusted and affordable healthcare, so that everyone can freely pursue their dreams without worrying about their health. CTF Life

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