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Cyberattack Costs UK Retailer Marks & Spencer GBP300 Mn
Cyberattack Costs UK Retailer Marks & Spencer GBP300 Mn

Int'l Business Times

time21-05-2025

  • Business
  • Int'l Business Times

Cyberattack Costs UK Retailer Marks & Spencer GBP300 Mn

British clothes-to-food retailer Marks and Spencer on Wednesday said a cyberattack disrupting its online service is set to last through to July and hit group profit by around GBP300 million ($404 million). Marks last week revealed that some personal data of its customers had been stolen in a cyberattack that has crippled its online services for weeks. "In Fashion, Home & Beauty, online sales and trading profit have been heavily impacted by the necessary decision to pause online shopping, however stores have remained resilient," Marks said in a statement. "We expect online disruption to continue throughout June and into July as we restart, then ramp up operations." The impact on annual group operating profit is estimated at around GBP300 million, "which will be reduced through management of costs, insurance and other trading actions", the retailer added. The news came as Marks on Wednesday reported operating profit before adjusting items of GBP985 million for its financial year to the end of March. Following the update, its share price dropped 2.5 percent at the start of trading in London. Group operations have since Easter been hampered by a ransomware sting which forced the retailer to suspend online sales, contactless payments at stores and even recruiting operations. Marks said information stolen could include names, dates of birth, home addresses and telephone numbers. However, it did not include "useable payment or card details", nor account passwords. The company reported the incident to relevant government authorities and law enforcement. "There's still a big unknown regarding any potential fines on Marks and Spencer from the Information Commissioner's Office, which enforces data protection regulation" in Britain, noted Dan Coatsworth, investment analyst at trading group AJ Bell. Taking into account the way the fine is calculated and previous penalties handed down to UK companies for data breaches, Marks could take a further hit totalling around GBP550 million, he added. Britain's National Crime Agency told the BBC it is investigating a series of cyberattacks including on luxury department store Harrods and the Co-op food chain. "We are looking at the group that is publicly known as Scattered Spider, but we've got a range of different hypotheses," Paul Foster, head of the NCA's national cybercrime unit, told a BBC documentary. The BBC said on its website "the hacks have been carried out using DragonForce, a platform that gives criminals the tools to carry out ransomware attacks." Despite the Marks attack having a bigger impact, chief executive Stuart Machin described it as only "a bump in the road". He added: "It has been challenging, but it is a moment in time, and we are now focused on recovery, with the aim of exiting this period a much stronger business."

Kingfisher PLC (KGFHF) Full Year 2025 Earnings Call Highlights: Strategic Gains Amidst Market ...
Kingfisher PLC (KGFHF) Full Year 2025 Earnings Call Highlights: Strategic Gains Amidst Market ...

Yahoo

time26-03-2025

  • Business
  • Yahoo

Kingfisher PLC (KGFHF) Full Year 2025 Earnings Call Highlights: Strategic Gains Amidst Market ...

Total Sales: 0.8% lower in constant currency, with like-for-like sales declining 1.7%. Gross Margin: 37.3%, up 50 basis points versus the previous year. Adjusted Profit Before Tax: GBP528 million, a decrease of 7% versus the previous year. Statutory Profit Before Tax: GBP307 million, reflecting noncash impairments. Free Cash Flow: GBP511 million, supported by inventory reductions. Net Debt: Just over GBP2 billion, with net leverage at 1.6 times EBITDA. Shareholder Returns: GBP453 million returned via dividends and share buybacks, up 14% year-on-year. Full-Year Dividend: Proposed at 12.4p, in line with last year. New Share Buyback Program: GBP300 million announced. UK and Ireland Sales: GBP6.5 billion, up 1.2% with like-for-like sales up 0.2%. France Sales: GBP3.9 billion, like-for-like decline of 6.2%. Poland Sales: GBP1.8 billion, up 3.2% with like-for-like sales marginally down by 0.1%. Operating Costs: UK and Ireland costs increased by 2.1%; France costs decreased by 1.6%. Retail Profit Margin: UK and Ireland at 8.6%; France at 2.4%; Poland at 5.1%. Inventory Reduction: Same-store inventory reduced by GBP107 million. Trade Sales Penetration: Increased by 4.9 points to 17.9%. E-commerce Sales Penetration: Now at 19%, up from 8% in 2019. Warning! GuruFocus has detected 5 Warning Signs with KGFHF. Release Date: March 25, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Kingfisher PLC (KGFHF) achieved market share gains in key regions including the UK, Ireland, France, and Poland, driven by strategic initiatives and strong execution. The company saw significant growth in trade and e-commerce, with trade sales penetration increasing by 4.9 points and e-commerce sales penetration reaching 19%. Kingfisher PLC (KGFHF) maintained strong financial discipline, delivering adjusted profit before tax and free cash flow in line with or ahead of initial guidance. The company successfully reduced same-store inventory by GBP107 million and achieved GBP120 million in structural cost reductions. A new GBP300 million share buyback program was announced, reflecting confidence in future cash generation and strong free cash flow. Total sales for the group in constant currency were 0.8% lower, with like-for-like sales declining 1.7%. Adjusted profit before tax decreased by 7% to GBP528 million, and group statutory profit before tax was GBP307 million due to noncash impairments. The French market experienced a like-for-like sales decline of 6.2% amidst a weak home improvement market, impacting overall performance. Big-ticket category sales, including kitchens and bathrooms, were 4.5% lower for the year, reflecting broader market weakness. The Turkish joint venture, Kocta?, contributed an overall loss of GBP15 million due to a highly volatile macroeconomic and trading environment. Q: Can you talk about the cash generation or the cash consumption of Screwfix France? Why are you only opening five stores in the year ahead? A: Thierry Garnier, CEO, explained that the focus is on store sales like-for-like growth and ensuring each store's maturation aligns with expectations. Expansion is not the primary focus, and the limited CapEx is not a constraint. The plan is to open five stores in 2025, focusing on ensuring the existing stores perform well. Q: Is the target for Screwfix city stores in addition to the existing target for Screwfix store openings? What is the strategy for compact stores? A: Thierry Garnier, CEO, confirmed that the Screwfix city stores are in addition to the existing target of 1,000 stores. Compact stores are seen as critical for the future, with validated formats like Screwfix city and B&Q's 2,000-square-meter retail park format. Other formats are still being fine-tuned. Q: Could you give more detail on the logistics reduction and the potential to do more? How should we think about the potential to reduce stock going forward? A: Thierry Garnier, CEO, and Bhavesh Mistry, CFO, discussed the reduction of logistics space and inventory. They have implemented new forecasting tools and reduced logistics space significantly, with plans for further reductions. Inventory management improvements are ongoing, with potential for further reductions. Q: Why is now the right time to be gearing up the balance sheet given the cautious outlook? What is included in the GBP145 million of costs and mitigations? A: Bhavesh Mistry, CFO, clarified that they are not gearing up the balance sheet, maintaining a strong position with a net debt to EBITDA ratio of 1.6 times. The GBP145 million includes cost and gross margin mitigations, with better-than-expected negotiations with suppliers and structural cost actions. Q: What are you expecting from the Homebase impacts on B&Q sales? How is CapEx being allocated in France? A: Thierry Garnier, CEO, noted early positive impacts on B&Q sales from Homebase changes, though it's too early for specific numbers. Bhavesh Mistry, CFO, stated that CapEx in France is within their 3% envelope, focusing on rightsizing and modernizing the estate without significant additional expenditure. Q: Can you provide more color on consumer behavior in Poland and the overall macro backdrop? A: Thierry Garnier, CEO, mentioned an improvement in consumer confidence in Poland, driven by real wage growth and decreasing inflation. However, short-term volatility and geopolitical concerns remain, with a more positive outlook expected in the medium term. Q: What are the gross margin opportunities over the next few years? A: Bhavesh Mistry, CFO, highlighted several initiatives, including buying for growth, marketplace expansion, and retail media, which are expected to drive margin improvements. These initiatives are already underway and are expected to contribute positively to margins in the coming years. Q: Are there any product categories where you see opportunities to increase sales densities? A: Thierry Garnier, CEO, identified trade as the biggest opportunity for increasing sales densities, learning from peers like Home Depot and Lowe's. Other categories like cleaning products also present opportunities, but trade remains the primary focus. For the complete transcript of the earnings call, please refer to the full earnings call transcript. This article first appeared on GuruFocus. Sign in to access your portfolio

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