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Kettering Health fully restores emergency operations after cyberattack
Kettering Health fully restores emergency operations after cyberattack

Yahoo

time6 days ago

  • Business
  • Yahoo

Kettering Health fully restores emergency operations after cyberattack

All Kettering Health emergency departments are now fully operational following a cyberattack that took its systems offline, according to a statement from the Dayton-based hospital group's website. John Weimer, Kettering Health senior vice president and leader for incident command, said in a statement that emergency rooms at Kettering Health locations are now accepting both walk-in patients and those transported by first responders. 'This is another great milestone in our recovery process. Our teams have worked incredibly hard to bring imaging up, so we could end diversion in our emergency departments,' Weimer said. The hospital group confirmed May 20 it was experiencing a cybersecurity attack due to unauthorized access to its network, according to a statement on Kettering Health's website. Kettering Health first announced it was experiencing a system-wide technology outage around 10:30 a.m. that morning, limiting its ability to access "certain patient care systems" across the organization. All elective inpatient and outpatient procedures at its facilities were canceled. Since the initial outage on May 20, teams across Kettering Health continue to restore all technology systems in the aftermath of unauthorized access that caused the cyberattack, according to their website. 'We're incredibly grateful to our community partners," Weimer said. "Especially GDAHA and Premier Health, for their support and to our own caregivers and staff who continue to develop temporary measures to boost our recovery and return to normal procedures." This article originally appeared on Cincinnati Enquirer: Emergency operations restored at Kettering Health after cyberattack

Fire chief talks about impact Kettering Health cyberattack has on local departments
Fire chief talks about impact Kettering Health cyberattack has on local departments

Yahoo

time22-05-2025

  • Health
  • Yahoo

Fire chief talks about impact Kettering Health cyberattack has on local departments

Kettering Health's emergency rooms are starting to accept patients from first responders, but some ambulances are still being diverted to other hospitals. [DOWNLOAD: Free WHIO-TV News app for alerts as news breaks] As reported on News Center 7 at 6:00, this comes more than 24 hours after the hospital network experienced a cybersecurity attack. >>RELATED: Kettering Health, hospital association provides update on cybersecurity attack TRENDING STORIES: A 24-year-old man enrolled in an Ohio high school; Senator calls for federal investigation Local park voted best BBQ spot in Ohio for Memorial Day 3 killed in Springfield shootings in just days; arrests made It's been a busy day and a half for EMS runs in Springfield. >>RELATED: Patients, families left without answers after Kettering Health cyberattack 'We've had 127 calls in the last 32 hours,' Springfield Fire Division Chief Jacob King said. Springfield Fire had to reroute some patients from Kettering Health hospitals. 'We had patients that would have typically gone to Kettering that we took to Springfield Regional Hospital,' King said. The Greater Dayton Area Hospital Association (GDAHA) said that Kettering Health was diverting medics from local fire departments on Tuesday. The association said its hospitals and local fire departments always use and share a real-time notification system to update their emergency department status. 'This is just a little different because it is tied to one whole system,' GDAHA President and CEO Sarah Hackenbracht said. On Wednesday, GDAHA said diversions have decreased, but some Kettering Health emergency rooms still have limited capacity for certain procedures. King said Springfield fire crews normally take 80% of their patients to Springfield Regional Medical Center. They've been using that real-time notification system for the last day and a half, especially to know what to do with the patients they'd normally take to a Kettering facility. 'About 20% of our call volume transports, we transport to Kettering Health here in the city of Springfield. So, we've just been working hand-in-hand with them to determine what patients will they be able to accept and which ones that we just transfer to Springfield Regional,' King said. News Center 7's John Bedell reached out to Kettering Health on Wednesday to ask when elective surgeries will resume. Kettering Health provided the following update to News Center 7. 'Teams across Kettering Health are working diligently around the clock to restore our systems in the aftermath of unauthorized access that caused a system-wide technology outage. At this time, procedures are being evaluated on a case-by-case basis based upon collaborative decision-making between care teams, with safety as our highest priority. Additionally, if our care teams have patients' contact information, they will contact patients by phone about rescheduling procedures. While we recognize this process has not been seamless, and we ask for everyone's patience while we continue to work through this issue. We understand our patients' concerns for their privacy and information security. We have no evidence that personal cell phone apps, like MyChart, or the information in them have been compromised. Additionally, Kettering Health will never reach out to staff or patients via social media. We are grateful to our remarkable providers and staff who are continuing their work despite these challenges and to our community partners helping us make meaningful progress through our current situation." Kettering Health spokesperson [SIGN UP: WHIO-TV Daily Headlines Newsletter]

Kettering Health, hospital association provides update on cybersecurity attack
Kettering Health, hospital association provides update on cybersecurity attack

Yahoo

time21-05-2025

  • Health
  • Yahoo

Kettering Health, hospital association provides update on cybersecurity attack

Kettering Health is providing an update on the recent cybersecurity attack that caused system-wide issues. [DOWNLOAD: Free WHIO-TV News app for alerts as news breaks] As previously reported by News Center 7, the hospital network was targeted after there was unauthorized access to its network Tuesday morning. >>RELATED: Major hospital network targeted by cyberattack, experiencing system-wide issues TRENDING STORIES: 'We are not anti-union;' Hospital network speaks out on nurses' recent efforts to unionize A 24-year-old man enrolled in an Ohio high school; no one caught on for months New 988 License Plate helps spread the word of the 'lifesaving resource' Phones did not work, patients had their appointments canceled, and some even had surgeries canceled because of the cyberattack. Kettering Health provided an update on the restoration efforts Wednesday afternoon. 'Teams across Kettering Health are working diligently around the clock to restore our systems in the aftermath of unauthorized access that caused a system-wide technology outage. At this time, procedures are being evaluated on a case-by-case basis based upon collaborative decision-making between care teams, with safety as our highest priority. Additionally, if our care teams have patients' contact information, they will contact patients by phone about rescheduling procedures. While we recognize this process has not been seamless, and we ask for everyone's patience while we continue to work through this issue. We understand our patients' concerns for their privacy and information security. We have no evidence that personal cell phone apps, like MyChart, or the information in them have been compromised. Additionally, Kettering Health will never reach out to staff or patients via social media. We are grateful to our remarkable providers and staff who are continuing their work despite these challenges and to our community partners helping us make meaningful progress through our current situation." Kettering Health spokepserson The Greater Dayton Area Hospital Association (GDAHA) also provided an updated statement. 'The Greater Dayton Area Hospital Association (GDAHA) and its member hospitals are collaborating to manage patient care across the Dayton region and support Kettering Health during a cybersecurity incident impacting its electronic systems. We commend the leadership, staff, and employees of Kettering Health for acting promptly to engage cybersecurity experts alongside local, state, and federal agency partners. Their swift action, along with advance planning and preparation, significantly limited the disruption of care for Kettering Health patients and the local community. Simultaneously, our hospitals' collective efforts to prioritize patient care allow our region to uphold the highest standards of care for all patients in the Greater Dayton area. As such, GDAHA member hospitals continue to work together to increase staffing and capacity at our non-impacted acute care facilities to ensure we can meet the community's needs. Patients and community members should be wary of bad actors using scam tactics to solicit patients for payment via telephone. Kettering Health has paused the practice of contacting patients by telephone to discuss payment options for medical bills until further notice. Patients or community members who receive a scam call to report it to local law enforcement. Our ongoing partnership with local jurisdictions and emergency management services (EMS) continues to be a vital component of our region's healthcare continuum. GDAHA is working closely with Kettering Health and local jurisdictions to provide timely updates through the statewide EMS platform and ensure that EMS crews have access to the most up-to-date, accurate information for patient transport decisions. We recognize the challenges posed by cyber threats and reaffirm our dedication to quality care by helping strengthen security measures across all member institutions. By fostering a culture of transparency, continuous education, and quality improvement, we aim to enhance the resilience of our healthcare infrastructure. GDAHA will continue to monitor the situation and provide support as needed, ensuring that the health and well-being of our community remain safeguarded through the partnerships between our member hospitals." Greater Dayton Area Hospital Association spokesperson News Center 7 will continue to follow this story. [SIGN UP: WHIO-TV Daily Headlines Newsletter]

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