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Time of India
15 hours ago
- Automotive
- Time of India
Insurance firm directed to pay 11L for unfair trade practice in settling claim
Raipur: The Chhattisgarh state consumer disputes redressal commission directed an insurance firm backed by a public-sector bank to pay Rs 11,16,801 to a Raipur-based firm for deficiency in service and unfair trade practice in settling a vehicle insurance claim. The commission also awarded Rs 50,000 for mental agony and Rs 5,000 towards litigation costs. The order, passed by President Justice Gautam Chourdiya and Member Pramod Kumar Varma, set aside an earlier ruling by the District Consumer Disputes Redressal Commission, Raipur, which dismissed the complaint as premature. The commission noted that keeping the claim pending for an extended period, especially after the damaged vehicle was handed over as per the insurer's instructions, amounted to deficiency in service and unfair trade practice. "After accepting the surveyor's assessment, instructing disposal of the damaged vehicle, and its actual disposal, it was improper for the insurer to raise further objections. Keeping the claim pending despite receiving the wreck value amounts to deficiency in service and unfair trade practice. The insurer is liable to pay the remaining Rs 11,16,801, along with compensation for mental agony and litigation costs. The district commission erred in holding the claim premature, making its order unsustainable and liable to be set aside," remarked the consumer commission on the case. The firm's car, insured with the insurance firm, met with an accident on Nov 8, 2019. The insurance company assessed the loss at Rs 11,16,801 and instructed the complainant to hand over the damaged vehicle to a salvage buyer, who paid Rs 13,30,000. The firm alleged that despite these actions and assurances of payment, the remaining amount of Rs 11,16,801 was not disbursed. A complaint was filed before the district commission seeking the balance amount and compensation. The insurance firm, in its defence, said that the claim was pending as the complainant did not provide clarifications and relevant documents regarding the incident. The state commission, however, observed that the insurer already acted upon the surveyor's settlement recommendation and instructed the disposal of the vehicle's wreckage. The commission noted that after proceeding towards settlement and the disposal of the wreckage, it was improper for the insurer to raise further objections. The insurance company has been directed to pay the remaining assessed loss of Rs 11,16,801 with 6% annual simple interest from the date of filing the complaint until realisation, along with the compensation and litigation costs.
Time of India
3 days ago
- Time of India
Panel orders govt body to pay tendu collector's kin aid they had rejected
Raipur: Overturning the decision of the district consumer commission, the state consumer disputes redressal commission directed that compensation of Rs 4 lakh to be paid to the family of a tendupatta collector who died in an accident. Tired of too many ads? go ad free now The decision cited a deficiency in service and held that the claimant's lack of awareness was reasonable and delay in filing claim cannot be grounds to withhold the compensation in the case. The district cooperative union and forest produce committee had rejected the claim of compensation from the deceased tendupatta collector's wife by stating that it was submitted after the 90-day limit, and hence compensation cannot be given on grounds of delay. Santoshi Patel, wife of the deceased, challenged this decision by approaching the district consumer commission but the commission had upheld the committee's stance on delay in its decision. But now, the state consumer disputes commission, led by Justice Gautam Chourdiya and member Pramod Kumar Verma, found merit in her claim and ordered respondents to pay the compensation amount within a month, along with 6% annual simple interest from the complaint filing date—Oct 6, 2023—till the date of payment. Additionally, Rs 20,000 has been awarded for mental agony, and Rs 10,000 towards legal costs. The claim was initially filed by Santoshi Patel, wife of the deceased Komal Patel, a resident of Gopaltola, Salhewara in Khairagarh-Chhuikhadan district. Komal was a registered collector with the forest produce committee, Salhewara, from 2019 to 2021. He died of electrocution on Oct 11, 2021. Under the Shaheed Mahendra Karma Tendupatta Collector Social Security Scheme, the nominee is entitled to Rs 2 lakh for natural death and an additional Rs 2 lakh for accidental death. Tired of too many ads? go ad free now The compensation claim,submitted on July 2, 2022, was rejected by the committee on grounds of delay, stating it exceeded the 90-day limit. Overturning the rejection, the state commission noted that while the collector's remuneration card listed several insurance schemes—such as Pradhan Mantri Jeevan Jyoti Bima Yojana, Aam Aadmi Bima Yojana, Atal Samooh Bima Yojana, and Pradhan Mantri Suraksha Bima Yojana—the Shaheed Mahendra Karma Scheme was not mentioned. It held that the claimant's lack of awareness was reasonable. After examining the scheme details, the bench ruled that Santoshi was eligible for Rs 4 lakh under the accidental death provision.
Time of India
3 days ago
- Automotive
- Time of India
State consumer commission directs SBI insurance to pay Rs 11.16 lakh over delayed claim settlement
State consumer commission directs SBI insurance to pay Rs 11.16 lakh over delayed claim settlement (Photo: ANI) RAIPUR: The Chhattisgarh State Consumer Disputes Redressal Commission has directed SBI General Insurance Company Limited to pay Rs 11,16,801 to a Raipur-based firm for deficiency in service and unfair trade practice in settling a vehicle insurance claim. The commission also awarded Rs 50,000 for mental agony and Rs 5,000 towards litigation costs. The order, passed by President Justice Gautam Chourdiya and Member Pramod Kumar Varma, set aside an earlier ruling by the District Consumer Disputes Redressal Commission, Raipur, which had dismissed the complaint as premature. The commission noted that keeping the claim pending for an extended period, especially after the damaged vehicle was handed over as per the insurer's instructions, amounted to deficiency in service and unfair trade practice. "After accepting the surveyor's assessment, instructing disposal of the damaged vehicle, and its actual disposal, it was improper for the insurer to raise further objections. Keeping the claim pending despite receiving the wreck value amounts to deficiency in service and unfair trade practice. The insurer is liable to pay the remaining Rs 11,16,801, along with compensation for mental agony and litigation costs. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like เทรดทองCFDs ด้วยค่าสเปรดที่ต่ำที่สุด IC Markets สมัคร Undo The District Commission erred in holding the claim premature, making its order unsustainable and liable to be set aside," remarked the Consumer Commission. The firm's car, insured with SBI General Insurance, met with an accident on November 8, 2019. The insurance company assessed the loss at Rs 11,16,801 and instructed the complainant to hand over the damaged vehicle to a salvage buyer, who paid Rs 13,30,000. The firm alleged that despite these actions and assurances of payment, the remaining amount of Rs 11,16,801 was not disbursed. A complaint was filed before the District Commission seeking the balance amount and compensation. SBI General Insurance, in its defence, stated that the claim was pending as the complainant had not provided clarifications and relevant documents regarding the incident. The State Commission, however, observed that the insurer had already acted upon the surveyor's settlement recommendation and instructed the disposal of the vehicle's wreckage. The commission noted that after proceeding towards settlement and the disposal of the wreckage, it was improper for the insurer to raise further objections. The insurance company has been directed to pay the remaining assessed loss of Rs 11,16,801 with 6% annual simple interest from the date of filing the complaint until realisation, along with the compensation and litigation costs. Get the latest lifestyle updates on Times of India, along with Eid wishes , messages , and quotes !
