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Emirates NBD GenAI Summit brings together industry leaders to discuss the future of GenAI-powered finance - Middle East Business News and Information
Emirates NBD GenAI Summit brings together industry leaders to discuss the future of GenAI-powered finance - Middle East Business News and Information

Mid East Info

time21-05-2025

  • Business
  • Mid East Info

Emirates NBD GenAI Summit brings together industry leaders to discuss the future of GenAI-powered finance - Middle East Business News and Information

Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region, hosted the second edition of its flagship event, Emirates NBD GenAI Summit at the Ritz Carlton DIFC. The event convened global technology experts, industry leaders and innovators from OpenAI, Amazon Web Services, McKinsey & Co, and others to explore the transformative potential of Generative AI (GenAI) in financial services and its growing impact on Emirates NBD. Held during Dubai AI Week, the summit served as a platform for in-depth discussions, knowledge sharing, and collaborative exploration of GenAI's role in elevating customer experience, driving operational efficiency, strengthening risk management, and enabling innovation at scale. The event also underscored the bank's ongoing efforts to embed GenAI capabilities and fluency across its workforce. Miguel Rio-Tinto, Group Chief Digital and Information Officer at Emirates NBD said: 'We are proud to host our second annual Emirates NBD GenAI Summit, which highlights the growing importance of Generative AI and the immense possibilities it holds. As GenAI becomes increasingly embedded in Emirates NBD's operations, we remain focused on further developing our infrastructure and forming strategic partnerships with leading hyperscalers to truly unlock the value of GenAI and stay at the forefront of this dynamic evolution.' The summit featured keynotes and panel discussions led by Emirates NBD executives and global industry experts. These offered insights into responsible GenAI development, ethical considerations, and emerging trends redefining the financial landscape. The summit also showcased how GenAI is being embedded into the bank's digital DNA, inspiring employees to explore scalable use-cases and accelerate the adoption of GenAI within the bank. Emirates NBD has made significant investments in GenAI technologies to enhance its customer service, employee support, and business operations. These investments aim to deliver more personalised and responsive customer services, enable better tools and workflows for employees, strengthen risk and compliance capabilities, and improve overall operational efficiency through automation. Since 2024, Emirates NBD has implemented several GenAI-powered solutions across its operations, guided by its AI governance framework and guardrails. These include intelligent call assistants for frontline staff, smart legal document summarisation tools, and advanced capabilities to support customer interactions and ESG stakeholder conversations. These implementations reflect the bank's approach to moving beyond generic applications by tailoring the technology to solve deeper role-specific problems, unlock better decision-making insights and drive unprecedented efficiency. Neeraj Makin, Group Head of Strategy, Analytics & Venture Capital at Emirates NBD, said: 'We are thrilled to embark on this exciting journey as part of our ongoing organisation-wide transformation. Specifically, the integration of Generative AI into our traditional AI models represents a pivotal advancement for our organisation. By harnessing the power of GenAI, we are poised to revolutionize our decision-making processes and significantly enhance the performance of our AI models. Embedding Gen AI will lead to unlocking new levels of intelligence, agility and customer centricity which will help us drive unprecedented levels of efficiency and innovation, positioning us at the forefront of our industry.' As part of the bank's broader adoption strategy, Emirates NBD is embedding GenAI fluency across its workforce. This involves building knowledge and fostering a GenAI-driven decision-making culture at all levels of the organisation. By democratising access to the latest GenAI tools and insights, Emirates NBD is equipping its employees with the capabilities to leverage these technologies in their day-to-day roles. The Emirates NBD GenAI Summit reinforced the bank's commitment to embracing cutting-edge technologies and offered a glimpse into the bank's strategic approach to value identification and implementation of use cases through interactive demonstrations. Looking ahead, Emirates NBD will continue to invest in its AI ecosystem, expand use cases, and strengthen internal capabilities to adapt to rapid technological changes. About Emirates NBD: Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million active customers. As at 31st March 2025, total assets were AED 1 trillion, (equivalent to approx. USD 272 billion). The Group has operations in the UAE, Egypt, India, Türkiye, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 839 branches and 4,539 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 4.54 billion. Emirates NBD Group serves its customers (individuals, businesses, governments, and institutions) and helps them realise their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The Group is a key participant in the global digital banking industry with 97% of all financial transactions and requests conducted outside of its branches. The Group also operates Liv, the lifestyle digital bank by Emirates NBD, with close to half a million users, it continues to be the fastest-growing bank in the region. Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAE's main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is committed to supporting the UAE's Year of Sustainability as Principal Banking Partner of COP28 and an early supporter to the Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.

AI in Healthcare: Promises vs Realities for Africa's Medical Systems
AI in Healthcare: Promises vs Realities for Africa's Medical Systems

Morocco World

time19-02-2025

  • Health
  • Morocco World

AI in Healthcare: Promises vs Realities for Africa's Medical Systems

Ben Guerir – The third day of UM6P's Science Week focused on Morocco's vision of AI applications in the health sector. Rachid El Fatimy, Dean of the UM6P's Faculty of Medical Sciences, set the tone for the day's discussions by addressing the rapid evolution of healthcare. Speaking at the beginning of the conference on medical sciences, El Fatimy said that 'medicine and healthcare is changing faster than ever. It's really challenging for us to follow what happens actually, and AI is playing a major role in this transformation.' Rachid El Fatimy, Dean of the UM6P's Faculty of Medical Sciences The conference tackled pressing questions about AI's integration into medical practice. 'Can AI replace system medical specificities? How can it improve patient care without taking away the human connection between the professional and patient?' El Fatimy posed these central questions. In response, he argued that 'the future of medicine is about much more than AI.' In an interview with Morocco World News, El Fatimy stressed the need for AI to help within the healthcare system, now that the technology is 'performing very well in helping physicians, doctors, for the diagnosis.' He further elaborated that 'by using the data, the available data in the healthcare system, the AI now is able to help, to support, to support the physician almost every day,' thus contributing to the healthcare sector. Fresh from a global nephrology congress in New Delhi, Intissar Haddiya, professor of nephrology at Mohammed I University in Oujda, shared insights from her recent research across ten African countries. Read also: Morocco Sets Stage for AI Future with GenAI Summit Later speaking to Morocco World News (MWN), Haddiya drew a clear distinction between AI as an assistant and as a replacement. Intissar Haddiya, professor of nephrology at Mohammed I University in Oujda She said that AI will not replace humans, but rather boost doctors' performance and productivity 'AI will not replace us, just as calculators did not replace mathematicians and autopilot programs did not replace pilots,' Haddiya explained. She warned, however, that 'doctors who adopt and use AI responsibly in the future will replace those who don't.' The technology shows particular promise in specialties involving imaging and structured data. She spoke in particular of AI's applications in radiology and oncology, stressing: 'AI can detect lesions that are very small, that the human eye cannot screen or detect. It can also detect some lesions years before they become really seen and established.' Haddiya delivered a compelling presentation on AI's role in transforming healthcare, particularly in addressing Africa's medical challenges. Intissar Haddiya's presentation The UM6P Science Week itself represents a significant milestone for Moroccan healthcare research. 'This is a very nice and insightful and prestigious scientific event that builds bridges between scientists and researchers from across the world and fosters collaboration and insights from various fields of science,' Haddiya explained. Read also: UM6P's Bet on Entrepreneurship, Innovation Is Driving Morocco's AI Leadership She told MWN that the scientific gathering provides 'a great opportunity for us as Moroccan researchers to develop new research topics and to work together and broaden our horizons in terms of research.' Prior to her interview with MWN, Haddiya's presentation on the role of AI in boosting doctors' productivity had stressed the incredible pace and precision of AI-assisted diagnosis. 'Imagine a doctor capable of reviewing millions of medical records in seconds, without fatigue or inattention, detecting anomalies invisible to the human eye and predicting diseases before symptoms appear,' she began, noting: 'This isn't science fiction – this AI doctor already exists.' Haddiya's recent research, published in both French and English, examines healthcare systems across ten African countries, revealing significant challenges. 'Our study showed alarming disparities in healthcare access,' she noted, elaborating that 'in some countries, patients must cross four borders to receive specialized care.' Haddiya also spoke of how particularly pressing challenges are significantly shifting the overall medical knowledge. 'In the 1950s, medical knowledge doubled every 50 years. During the COVID pandemic, it was every 70 days. Now, it's around three weeks,' she noted, adding: 'No human can stay informed of all advances.' Read also: Morocco Takes Lead in Shaping Global Scientific Future at UM6P Science Week Haddiya cited recent studies that show how patient interaction still favors human doctors. The studies reported that '80% of patients found AI consultations effective and informative,' while 'human doctors scored even better at 91%,' she said. For African healthcare systems, AI presents an opportunity to address resource gaps and improve access to specialized care. As healthcare continues to evolve, the integration of AI appears not just beneficial but necessary, especially in regions facing significant health-related challenges. In the face of such pressing concerns, UM6P's Science Week hopes to provide the ground for promising discussions aimed at enhancing Morocco's and Africa's scientific presence in a wide range of fields, as leaders rather than followers.

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