Latest news with #GeneralDepartmentofAirportSecurity
Dubai Eye
10-04-2025
- Dubai Eye
Dubai Police return AED 102,000 to Kuwaiti tourists who lost cash at airport
It took the Dubai Police only 30 minutes to return a lost bag, containing AED102,000 in cash and passports, to the family of two Kuwaiti travellers. The Kuwaiti brothers were travelling home for the funeral of a family member when the incident happened, explained Brigadier Hamouda Belsuwaida Al Ameri, Director of the General Department of Airport Security. The duo were deeply distressed and realised they had left behind their valuables at DXB's Terminal 1 only after their boarded the flight. Since they were unable to leave the aircraft, they contacted their sister who had dropped them off at the airport. After she filed a missing bag report, a team of officers were quick to locate the bag and hand it over to her after following all legal steps.
ARN News Center
10-04-2025
- ARN News Center
Dubai Police return AED 102,000 to Kuwaiti tourists who lost cash at airport
It took the Dubai Police only 30 minutes to return a lost bag, containing AED102,000 in cash and passports, to the family of two Kuwaiti travellers. The Kuwaiti brothers were travelling home for the funeral of a family member when the incident happened, explained Brigadier Hamouda Belsuwaida Al Ameri, Director of the General Department of Airport Security. The duo were deeply distressed and realised they had left behind their valuables at DXB's Terminal 1 only after their boarded the flight. Since they were unable to leave the aircraft, they contacted their sister who had dropped them off at the airport. After she filed a missing bag report, a team of officers were quick to locate the bag and hand it over to her after following all legal steps.
Khaleej Times
09-04-2025
- Khaleej Times
Dubai Police find, return bag with Dh102,000 cash, passports in 30 minutes
Within 30 minutes from the report being filed, Dubai Police found and returned a bag filled with Dh102,000 in cash at Terminal 1 of the emirate's airport. Two brothers, from Kuwait, were flying back home after receiving news that a family member had passed away. In the rush of trying to book a return ticket to get back in time, and boarding the flight, they left behind their bag full of cash, passports and other personal belongings. After boarding the aircraft, they realised they had left their bag behind and quickly informed their sister, who had come to drop them off at the airport. Their sister immediately reported the missing bag to the police office at the airport. Brig. Hamouda Belsuwaida Al Ameri, Director of the General Department of Airport Security, said that specialised teams swiftly located the bag and ensured it was delivered to their sister within just 30 minutes, following official procedures. He also highlighted the expertise of the Lost and Found team, who handle such cases efficiently and accurately. In earlier instances, Dubai Police have even identified and secured lost belongings before their owners realized they were missing. Al Ameri reaffirmed Dubai Police's commitment to upholding the highest standards of security and safety at Dubai's airports: "Our teams remain fully prepared to handle all types of reports, ensuring a seamless travel experience and enhancing passenger comfort and satisfaction during their time in Dubai."
Khaleej Times
23-02-2025
- Khaleej Times
Dubai Police return Dh26 million worth of lost items to travellers in 2024
Lost items worth Dh26 million were returned to their owners in 2024 through the lost and found system of the General Department of Airport Security at Dubai Police. Brigadier Hamouda Balsuwaida Al Ameri, the department's director, said that the Dubai Police played a crucial role in quickly and accurately monitoring and following up on all loss reports. The team's diligent communication with those who submitted the reports and the prompt return of their belongings align with Dubai Police's strategic direction of fostering a safer and happier city. In 2024, the airport recorded more than 92 million travel movements, including both arrivals and transiting passengers. Among these, many cases of lost personal luggage, including valuable items and cash, were reported. "The success of the lost and found system in 2024 demonstrates the commitment of Dubai Police to ensuring the safety and security of all travellers. We work diligently to support and serve the community by enhancing feelings of security, trust, and happiness among residents and visitors," Brigadier Al Ameri said. Brigadier Al Ameri also emphasised that Dubai Police is focused on promoting human values such as tolerance and social responsibility, aligning with the city's status as one of the world's most attractive destinations. In addition to the successful return of lost items, Dubai Police's comprehensive efforts in securing travellers and their belongings ensure the continued success of the city's international reputation for safety and security.
Gulf Insider
10-02-2025
- Gulf Insider
Passengers' Luggage Mix-Up Promptly Resolved At Dubai Airports
Dubai Police successfully retrieved a lost bag containing $7,000 and essential travel documents for an Egyptian passenger at Dubai International Airport, resolving the mix-up within 30 minutes. The passenger, Mounir Said Ibrahim, had mistakenly taken a similar looking bag from a female traveller upon arrival in Dubai. Realising the error, he rushed to the airport police office in distress, reporting that his suitcase—containing all his belongings, travel documents, and cash—had been swapped. With just an hour before his next flight to China, he feared missing his connection. Brigadier Hamouda Belsuwaida Al Amri, Director of the General Department of Airport Security, said officers acted immediately, reviewing surveillance footage and retracing the traveler's steps. They also coordinated with Emirates Airline, which had flown Ibrahim from Cairo. Investigators soon identified the female traveler who had inadvertently taken his bag. Still inside the airport awaiting her relatives, she was unaware of the mix-up until officers approached her, explained the situation, and facilitated the exchange. Ibrahim retrieved his suitcase in time to board his flight, while the female traveler was also reunited with her belongings. Dubai Police emphasised that their teams are fully equipped to handle incidents efficiently, ensuring a seamless experience for travelers. 'We are committed to upholding the highest standards of safety and security at Dubai airports,' Brigadier Al Amri said. Both travelers expressed their gratitude for the quick resolution, praising the professionalism and efficiency of Dubai Police, whose rapid response stressed the city's reputation for world-class security and service.
