Latest news with #GiffGaff
Scottish Sun
3 days ago
- Scottish Sun
Major network provider warns customers they will be left with NO mobile data unless they upgrade as service closes
Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) A MAJOR UK mobile network is warning customers they will be left with no mobile data soon unless they upgrade their phone. Fortunately, there is a £100 voucher on offer to soften the blow. Sign up for Scottish Sun newsletter Sign up 2 O2 is the last network to switch off 3G Credit: Alamy 2 Other providers like GiffGaff are also affected Credit: PA:Press Association O2 has already started switching off its legacy 3G network as part of a national effort by all the UK's providers. The firm's plan also affects other brands that rely on O2's network infrastructure, including Tesco Mobile, GiffGaff and Sky Mobile. O2 started deactivating 3G in April in the city of Durham. The shake-up means anyone with an older phone only capable of handling 3G will no longer be able to use data when they're out and about. Calls, texts and going on the internet via Wi-Fi only will still be possible. As efforts ramp up, the company is warning more customers that will be affected. In an email seen by ISPreview, O2 says "you may experience a drop in call quality and be unable to access mobile data, including the internet and messaging apps like WhatsApp". It continues to warn that "upgrading your tariff won't be enough to keep you connected once the switch off happens. You need to upgrade to a compatible phone." But there is a £100 voucher towards a new phone being offered, so check your email for it or reach out to O2. The next areas where 3G will be switched off across the UK is Norwich, Telford, Guildford and Torquay. Norwich, Telford and Guildford will have the plug pulled on July 16, while Torquay's will change on August 4. The loss of 3G means more faster 4G and 5G services can be installed in their place. 3G NETWORK SWITCH OFF Mobile networks affected by O2's 3G switch off: -O2 - Tesco Mobile - Sky Mobile - GiffGaff Networks which have already switched off 3G: - Vodafone - Asda Mobile - Lebara - Talk Mobile - Voxi - EE - 1pMobile - Ecotalk - IQ Mobile - Lycamobile - Mozillion - RWG Mobile - Spusi - Talk Home - Utility Warehouse - Your Co-op - Three - iD Mobile, Smarty - Honest Mobile - Superdrug Is my phone affected? O2 is contacting people that are affected by the move. But the vast majority of people should be unaffected - if you've bought yours in the last 10 years or so it's probably safe 4G and 5G compatible. If you're unsure, there is a trick to check. Go into your phone's settings and search for Network Mode or Preferred Network. If you see 4G or 5G listed then you are in the clear.
The Sun
3 days ago
- Business
- The Sun
Major network provider warns customers they will be left with NO mobile data unless they upgrade as service closes
A MAJOR UK mobile network is warning customers they will be left with no mobile data soon unless they upgrade their phone. Fortunately, there is a £100 voucher on offer to soften the blow. 2 O2 has already started switching off its legacy 3G network as part of a national effort by all the UK's providers. The firm's plan also affects other brands that rely on O2 's network infrastructure, including Tesco Mobile, GiffGaff and Sky Mobile. O2 started deactivating 3G in April in the city of Durham. The shake-up means anyone with an older phone only capable of handling 3G will no longer be able to use data when they're out and about. Calls, texts and going on the internet via Wi-Fi only will still be possible. As efforts ramp up, the company is warning more customers that will be affected. In an email seen by ISPreview, O2 says "you may experience a drop in call quality and be unable to access mobile data, including the internet and messaging apps like WhatsApp". It continues to warn that "upgrading your tariff won't be enough to keep you connected once the switch off happens. You need to upgrade to a compatible phone." But there is a £100 voucher towards a new phone being offered, so check your email for it or reach out to O2. The next areas where 3G will be switched off across the UK is Norwich, Telford, Guildford and Torquay. Norwich, Telford and Guildford will have the plug pulled on July 16, while Torquay's will change on August 4. The loss of 3G means more faster 4G and 5G services can be installed in their place. 3G NETWORK SWITCH OFF Mobile networks affected by O2's 3G switch off: -O2 - Tesco Mobile - Sky Mobile - GiffGaff Networks which have already switched off 3G: - Vodafone - Asda Mobile - Lebara - Talk Mobile - Voxi - EE - 1pMobile - Ecotalk - IQ Mobile - Lycamobile - Mozillion - RWG Mobile - Spusi - Talk Home - Utility Warehouse - Your Co-op - Three - iD Mobile, Smarty - Honest Mobile - Superdrug Is my phone affected? O2 is contacting people that are affected by the move. But the vast majority of people should be unaffected - if you've bought yours in the last 10 years or so it's probably safe 4G and 5G compatible. If you're unsure, there is a trick to check. Go into your phone's settings and search for Network Mode or Preferred Network. If you see 4G or 5G listed then you are in the clear. IS THE SWITCH OFF THAT BIG OF A DEAL? Analysis by Jamie Harris, Assistant Technology and Science Editor at The Sun It's unclear exactly how many people will be affected by the 3G switch off. There wasn't much noise after Three, EE and Vodafone ended 3G. So, there will undoubtedly be some still using 3G-only phones but the numbers are probably very small. Just because it may be a small figure doesn't mean those people should be cast aside, especially if they're not very tech-savvy or vulnerable. So definitely get in contact with O2 (or GiffGaff and Tesco Mobile) if you need support.
North Wales Live
29-04-2025
- Business
- North Wales Live
Giffgaff will give Brits £100 to trial its first-ever broadband for £10 a month
Giffgaff is getting ready to launch its first-ever home broadband offering and is seeking Brits to trial it for a year. The O2-owned mobile network is embarking on a trial phase available to 500 customers and is giving away a £100 bonus to participants. The service will boast impressive speeds of up to 500Mbps, with those in the trial paying £10 per month for 12 months. They will also receive the £100 bonus delivered in two halves: the initial £50 upon installation and another £50 one month thereafter. Prospective testers can register their interest on the Giffgaff website and those chosen will be notified accordingly to provide them with further details, reports the Mirror. Ash Schofield, the chief executive of Giffgaff, shared in a community update: "Broadband is a natural evolution for us as a connectivity brand. "We know people are frustrated with their current broadband offering so we're committed to bringing together the latest tech, with the feedback of our members to build something better. We're looking for up to 500 heroes to try our full fibre broadband. We'll even reward them for sharing their feedback on the experience with us." He added: "This is a big moment for all of us and we have so much to learn and discover together. If you're not a trialist, don't worry, there will be plenty of opportunities to be a part of the journey with us." Giffgaff's broadband comes as rival providers reduce their prices to tempt new customers in spring sales. One such brand is Sky, which has cut its 300Mbps broadband with TV and Netflix to its 'lowest ever price' until May 14. For £35 per month, this comes with more than 100 TV channels and free Netflix, while the broadband is available without TV access for £28. This rivals Virgin Media's Bigger Combo bundle, which delivers more than 200 TV channels and broadband speeds of 132Mbps for £34.99. However, neither provider can beat the £10 per month GiffGaff trial, which will effectively cost customers a total of £20 for 12 months' access after receipt of the £100 bonus. A spokesperson for Virgin Media O2, speaking to ISPreview, which initially broke the news of Giffgaff's venture into the broadband market, said: "The planned launch of a Giffgaff broadband service mirrors the successful approach we've taken with the brand on the mobile side. "It allows us to offer a complete range of broadband and mobile services to a wider mix of different customers and aligns with our broader commercial strategy with three of the best brands in the country. Giffgaff broadband is currently in a trial phase, leveraging our wholesale capabilities and recruiting people to test and shape the service, so we'll share more information later in the year." While GiffGaff 's broadband is yet to launch, the brand has received a raft of positive reviews from its mobile customers. GiffGaff has received more than 17,000 five-star reviews on Trustpilot, where one review says: "So reliable and trustworthy. Any issues are dealt with quickly, and they often give rewards to thank you for staying with them. I just trust them, which is very rare with so many services nowadays. I can't imagine ever going anywhere else." Another said: "Giffgaff are the best. I find giffgaff is great value for money, and gives a really good service." A third said: "It's a few months now since I have switch from one of the main line providers to Giffgaff. I have found their service to be excellent. Their communications are not excessive. I am completely satisfied with the change." However, one less-impressed customer said: "Poor service if you have an issue, but you get what you pay for, I guess."
Wales Online
29-04-2025
- Business
- Wales Online
Giffgaff will give Brits £100 to trial its first-ever broadband for £10 a month
Giffgaff will give Brits £100 to trial its first-ever broadband for £10 a month Giffgaff is moving into the broadband market for the first time and is looking for 500 customers to trial its new full fibre service, which has speeds of 500Mpbs Man using modern wi-fi router on light table in room (Image: Getty ) Giffgaff is getting ready to launch its first-ever home broadband offering and is seeking Brits to trial it for a year. The O2-owned mobile network is embarking on a trial phase available to 500 customers and is giving away a £100 bonus to participants. The service will boast impressive speeds of up to 500Mbps, with those in the trial paying £10 per month for 12 months. They will also receive the £100 bonus delivered in two halves: the initial £50 upon installation and another £50 one month thereafter. Prospective testers can register their interest on the Giffgaff website and those chosen will be notified accordingly to provide them with further details, reports the Mirror. Ash Schofield, the chief executive of Giffgaff, shared in a community update: "Broadband is a natural evolution for us as a connectivity brand. "We know people are frustrated with their current broadband offering so we're committed to bringing together the latest tech, with the feedback of our members to build something better. We're looking for up to 500 heroes to try our full fibre broadband. We'll even reward them for sharing their feedback on the experience with us." He added: "This is a big moment for all of us and we have so much to learn and discover together. If you're not a trialist, don't worry, there will be plenty of opportunities to be a part of the journey with us." GiffGaff is part of the O2 family and is taking its first steps into the broadband market (Image: Giffgaff and Apple ) Giffgaff's broadband comes as rival providers reduce their prices to tempt new customers in spring sales. One such brand is Sky, which has cut its 300Mbps broadband with TV and Netflix to its 'lowest ever price' until May 14. For £35 per month, this comes with more than 100 TV channels and free Netflix, while the broadband is available without TV access for £28. This rivals Virgin Media's Bigger Combo bundle, which delivers more than 200 TV channels and broadband speeds of 132Mbps for £34.99. However, neither provider can beat the £10 per month GiffGaff trial, which will effectively cost customers a total of £20 for 12 months' access after receipt of the £100 bonus. A spokesperson for Virgin Media O2, speaking to ISPreview, which initially broke the news of Giffgaff's venture into the broadband market, said: "The planned launch of a Giffgaff broadband service mirrors the successful approach we've taken with the brand on the mobile side. "It allows us to offer a complete range of broadband and mobile services to a wider mix of different customers and aligns with our broader commercial strategy with three of the best brands in the country. Giffgaff broadband is currently in a trial phase, leveraging our wholesale capabilities and recruiting people to test and shape the service, so we'll share more information later in the year." While GiffGaff's broadband is yet to launch, the brand has received a raft of positive reviews from its mobile customers. GiffGaff has received more than 17,000 five-star reviews on Trustpilot, where one review says: "So reliable and trustworthy. Any issues are dealt with quickly, and they often give rewards to thank you for staying with them. I just trust them, which is very rare with so many services nowadays. I can't imagine ever going anywhere else." Article continues below Another said: "Giffgaff are the best. I find giffgaff is great value for money, and gives a really good service." A third said: "It's a few months now since I have switch from one of the main line providers to Giffgaff. I have found their service to be excellent. Their communications are not excessive. I am completely satisfied with the change." However, one less-impressed customer said: "Poor service if you have an issue, but you get what you pay for, I guess."
