Latest news with #GlobalBusinessOutlookAwards
Mid East Info
05-03-2025
- Business
- Mid East Info
NBO Recognized as the Most Innovative Digital Retail Bank in Oman for 2024 - Middle East Business News and Information
MUSCAT: The National Bank of Oman (NBO) has been awarded the Most Innovative Digital Retail Bank in Oman for 2024 by the Global Business Outlook Awards, reaffirming its commitment to transforming the banking experience through cutting-edge digital solutions tailored to customer needs. As part of its mission to drive innovation and enhance Oman's digital banking landscape, NBO has introduced several pioneering initiatives. Among them is the launch of Eid note dispensing machines, the first of their kind in Oman, strategically placed across five locations. This service addresses the common challenge of obtaining Eidiya notes during Eid, further reinforcing the Bank's focus on customer-centric solutions. In addition, NBO has rolled out self-service kiosks at multiple locations, offering a broad range of banking services without the need to visit a branch. These kiosks enable customers to open new accounts, apply for Debit and Badeel Prepaid Cards, renew or replace Debit and Badeel Prepaid Cards, and top up Badeel Prepaid Cards, ensuring a seamless and efficient banking experience. Further strengthening its digital offerings, NBO introduced Oman's first digital credit card application facility, allowing both existing and new customers to apply for credit cards using digital signatures, in compliance with Central Bank of Oman guidelines. The Bank has also launched a new digital verification and update feature on the NBO app, enabling customers to quickly and securely update their personal details, enhancing service personalization while ensuring compliance with Know Your Customer (KYC) regulations. Dr. Ali Salim Al Shekaili, Assistant General Manager and Head of Digital Banking & E-Channels at NBO, commented on the recognition: 'We are committed to redefining banking by integrating innovative digital solutions that cater to our customers' evolving needs. This award is a testament to our dedication to delivering seamless, secure, and customer-centric services that set new benchmarks in Oman's banking industry. By continuously enhancing our digital platforms and customer touchpoints, including our the NBO app and self-service machines, we strive to provide elevated convenience, accessibility, and security.' The Global Business Outlook Awards celebrate outstanding achievements across various industries, recognizing organizations that demonstrate excellence and innovation. NBO's latest accolade reinforces its position as a leader in Oman's financial sector, setting the standard for digital banking in the country.
Al Bawaba
16-02-2025
- Business
- Al Bawaba
stc and solutions by stc win two distinguished awards at the Global Business Outlook Awards 2024
Kuwait Telecommunications Company – stc, a world-class digital leader providing innovative services and platforms to customers, enabling the digital transformation in Kuwait, announced that it has won the 'Best Corporate Governance Telecom Company – Kuwait 2024', and its subsidiary, solutions by stc, won the 'Best Customer Experience Digital Platform for B2B – My Business – Kuwait 2024' at the Global Business Outlook (GBO) Awards 2024. The awards ceremony was held in Dubai, United Arab Emirates, and aimed at recognizing organizations that have demonstrated outstanding achievements in different categories related to business and innovation. Mr. Ahmed Ibrahim Al-Murad, General Manager of the Legal Affairs and Compliance Department, represented stc Kuwait while Mrs. Zainab Ali – Director of Planning & Performance Analytics represented solutions by stc at the awards ceremony, where they received the awards on behalf of the company. stc and solutions by stc received the awards after submitting comprehensive overviews of the various milestones and initiatives achieved throughout 2024 within the categories they submitted for, along with all supporting documents requested by the Global Business Outlook team. The Global Business Outlook Awards adhere to a rigorous evaluation process, and this efficient and judicious selection process ensures that only organizations demonstrating exceptional innovation, leadership, and commitment to business excellence are recognized. At the Global Business Outlook Awards, stc received the 'Best Corporate Governance Telecom Company Award – Kuwait 2024' due to the Company's diligence in implementing and maintaining a robust governance structure that promotes integrity, accountability, and transparency. The Company's comprehensive corporate governance framework encompasses board composition, compliance policies, risk management, regulatory reporting and ethical business practices. stc also actively tracks the latest regulations as well as policies and procedures released by the Capital Markets Authority in Kuwait, to ensure that the Company is compliant and ready to adopt any new protocols that are announced. Meanwhile, solutions by stc received the 'Best Customer Experience Digital Platform for B2B Award' for its innovative My Business platform. My Business is a self-service digital platform that empowers B2B customers by providing seamless access to account management, service subscriptions, and digital payments. The platform enhances operational efficiency by automating processes, offering real-time insights, and enabling businesses to manage their telecommunications needs with ease. With its user-friendly design and innovative functionalities, My Business has significantly contributed to the digital transformation of enterprise customers in Kuwait. It is worth noting that the Global Business Outlook Awards recognize companies and individuals that demonstrate innovation, leadership, and commitment to business excellence across various industries. The recognition of stc and its subsidiary, solutions by stc, further builds on the Company's position as a telecom pioneer, dedicated to enabling digital transformation in Kuwait and providing best-in-class services to customers.
