Latest news with #HanoverResearch
Yahoo
22-05-2025
- Business
- Yahoo
Temenos survey reveals banks doubling down on technology modernization to drive customer experience
Despite economic and geopolitical uncertainty banks are investing in technology with clear focus on customer experience, protection and innovation MADRID, Spain, May 22, 2025 (GLOBE NEWSWIRE) -- At the Temenos Community Forum '25 in Madrid, Temenos, a global leader in banking technology, shared insights from a global study by Hanover Research of 424 business and technology leaders in financial services that underscores a bold shift in banking priorities. The research shows financial institutions are accelerating investments in technology, and placing customer experience, innovation, and operational efficiency at the top of their strategic agendas. Investing in technology to improve customer experience emerged as the top strategic priority for 46% of banks worldwide, followed closely by the launch of new products and services (35%), and the pursuit of greater operational efficiency (34%). In the face of rapid geopolitical changes, banks need to modernize to be able to predict, understand and adapt rapidly to market changes; capabilities their legacy systems are not equipped to deliver. To meet these demands, (77%) of financial institutions are investing in data analytics and AI-driven insights and 68% in cloud-based core banking systems, all while maintaining a strong focus on protecting both themselves and their customers as a priority. Amid the turbulence of inflation, tariffs and trade tensions, most banks anticipate they will increase investment in technology to better protect customers (84%) and technology to enhance operational efficiency (81%). In addition, three quarters of banks plan to increase their investments to improve systems integration (75%) and data analytics (73%). Most professionals (81%) agree that if banks do not implement artificial intelligence they will fall behind competitors. While only 11% of banks have fully implemented generative AI today, 43% are in the process, indicating more than half are moving forward with real deployment. Notably, 60% of banking professionals view AI as a tool to augment, not replace the human workforce. In her plenary keynote at TCF, Isabelle Guis, Chief Marketing Officer, Temenos, said: 'The message is clear: while banks continue to invest in modernization, they're doing so with a close eye on evolving market dynamics. Financial institutions understand that staying competitive means being ready to adapt and there's a growing recognition that failing to embrace AI soon could leave them behind.' The study results pertaining to AI and Gen AI were discussed on a recent webinar with Jerry Silva, Program Vice President, IDC, Maya Mikhailov, Founder and Chief Executive Officer, Savvi AI and Isabelle Guis, Chief Marketing Officer at Temenos (link). About the research Conducted by Hanover Research in April 2025, the survey captured insights from 424 senior banking executives across retail, commercial, credit union, and wealth management sectors. All respondents held director-level or higher roles in IT or business functions overseeing products, services, or strategy. The survey had a global reach, with participants from North America (47%), Europe (24%), the Middle East & Africa (17%), Latin America (6%), and Australia/New Zealand (6%). CONTACT: Scott Rowe Temenos + 44 (0) 20 7423 3857
Business Wire
21-05-2025
- Business
- Business Wire
Lumivero Launches Experiential Learning Cloud to Empower Career Readiness and Institutional Success
DENVER--(BUSINESS WIRE)--According to Hanover Research, 62% of higher education administrators say their institution is not effective at analyzing student success data. In response to this growing challenge, Lumivero—the leading provider of research and decision software—today announced the launch of Experiential Learning Cloud, a purpose-built solution that gives institutions real-time visibility into student performance, program outcomes, and accreditation readiness. Experiential Learning Cloud simplifies complexity across the student journey by unifying placement, assessment, and accreditation into a single solution. By transforming fragmented systems into a centralized, structured environment, institutions gain insight, maximize resources, and drive continuous improvement—while laying the foundation for responsible, AI-powered innovation across experiential learning programs. 'Experiential learning isn't optional for programs like teacher education, social work, and counseling—it's mission-critical for preparing students to succeed in their careers and make real-world impact,' said Gareth Morrison, CEO of Lumivero. 'As enrollment grows and job markets expand, these programs are becoming more complex to manage. Experiential Learning Cloud gives institutions the structure and insight they need to scale with confidence—while staying focused on student success.' Built from the trusted placement capabilities of Sonia and assessment functionality of Tevera, Experiential Learning Cloud enables end-to-end program management with a configurable, cloud-based system. Key benefits include: Streamline placements and reduce administrative burden: Automate manual tasks like placement matching, approvals, and evaluations—freeing up time for what matters most. Make data-driven decisions with real-time insights: Access centralized dashboards to monitor student progress, spot trends and identify at-risk students early, and guide program improvements. Advance program and student success: Track competencies, simplify accreditation prep, and empower students with verified experience records. Institutions using Experiential Learning Cloud report replacing up to five disconnected systems and reclaiming up to 50% of administrative time—resulting in stronger alignment between academic programs and workforce readiness, and more time for faculty and staff to focus on what matters: supporting their students. Experiential Learning Cloud is part of the Lumivero software portfolio and complements its solutions for qualitative and quantitative analysis, advancing the company's mission to help academic and business organizations turn data complexity into clarity. To learn more, visit: About Lumivero Lumivero is a leading provider of research and decision software, empowering organizations to simplify data complexity, find insights and get clarity for greater business and academic success. Through a combination of data analysis, AI-powered workflows, and expert-developed scientific methodologies, Lumivero helps researchers, industry experts and business leaders discover new innovations and make mission-critical decisions. Lumivero is trusted by thousands of organizations across sectors, including academia, industrials, energy, financial services, life sciences and manufacturing, who analyze millions of datapoints, manage thousands of projects and support hundreds of scientific research publications per year. Headquartered in Denver, CO, Lumivero operates globally across the Americas, EMEA and APAC.
