15-05-2025
Land and Survey Dept reviews outdated policies to improve service delivery, says Bintulu superintendent
Haslinda says this ongoing process also opens opportunities for creativity and innovation, leading to more efficient work processes and better outcomes for the people.
BINTULU (May 15): The Land and Survey Department remains proactive in reviewing its outdated policies and work procedures to ensure optimal service delivery, said its Bintulu superintendent Haslinda Hamdan.
She said this ongoing process also opens opportunities for creativity and innovation, leading to more efficient work processes and better outcomes for the people.
'We are committed to fostering strong relationships with all stakeholders and maintaining a high level of cooperation and mutual respect,' she said during the handover of land titles under Section 18 of the Sarawak Land Code here today.
The ceremony was officiated by Deputy Premier Datuk Amar Awang Tengah Ali Hasan.
Adding on, Haslinda highlighted the need for public servants to evolve with the times.
'Public service can no longer operate based on outdated routines. Delays, bureaucratic hurdles, and waiting for instructions must be eliminated,' she said.
Echoing the call by State Secretary Datuk Amar Mohamad Abu Bakar Marzuki, she stressed the adoption of the 3R approach – Revisit, Rethink, and Recharge – within the Sarawak civil service to raise service standards across all agencies.
Furthermore, Haslinda pointed out that the Sarawak government continues to recognise and uphold native customary rights over land proven to be valid under existing laws.
She said since the Native Customary Rights (NCR) perimeter survey initiative was introduced in 2010, the measurement of individual land lots under Section 18 of the Sarawak Land Code has been conducted in areas gazetted under Section 6 of the same Code.
'The process of issuing land titles involves multiple stages and requires close cooperation between claimants and the government. Today's ceremony is a testament to the strategic collaboration and dedicated efforts of all involved public servants and agencies.'
She said to date, a total of 1,200,766 hectares of NCR land have been surveyed statewide and 935,760 hectares have been gazetted.
For Bintulu Division, 85,615 hectares have been surveyed and 45,398 hectares have been gazetted.
The ceremony saw a total of 345 land titles covering 1,186 hectares presented to owners from six areas, including communities under the Kakus, Murum, Jepak, and Kemena constituencies. Bintulu Haslinda Hamdan Land and Survey Department outdated policies
