4 days ago
HSVP should provide facility to deposit water bills in banks: Panchkula residents' body
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Panchkula: City residents are struggling to pay their water bills after Haryana Shehri Vikas Pradhikaran (HSVP) discontinued bank payment facilities a month ago.
A delegation from Hiteshi Foundation, a social organisation led by Bharat Hiteshi, met HSVP administrator Sachin Gupta to inform him of the difficulties being faced.
Hiteshi explained that under the tie-up arrangement between HSVP and various banks, water consumers could deposit their water bills in these banks. However, since last month, HSVP stopped this facility, forcing consumers across Panchkula to deposit their water bills only at Sector 8 and Sector 10 offices of HSVP. Cash is not accepted at these offices; payments can only be made through ATM, debit-credit card, Google Pay, or Paytm.
Hiteshi Foundation's chief mentor SK Sharma and patron BM Kaushik expressed their frustration, noting that many senior citizens in Panchkula used to easily deposit their water bills in cash at banks in their respective sectors. Now, citizens from Sector 1 to Sector 21 must go to the Sector 8 office, and residents of MDC, Sector 20, and Ghaggar Park must travel to Sector 10 for water bill payments.
The foundation's chief advisor, professor BK Gupta, organising secretary Subhash Sharma, secretary Premlal Gupta, and publicity secretary Suraj Prakash Vij said senior citizens are not fully aware of the complex process of online payment, and it is more convenient for them to deposit cash in the bank.
by Taboola
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They also mentioned that due to increasing cybercrimes, elderly people are reluctant to risk their hard-earned money by making online payments.
KYC Will Be Mandatory
In a conversation with Hiteshi Foundation officials, Haryana state nodal officer of HSVP, NK Payal, said all 34,000 consumers in Panchkula will need to go online on the HSVP website to fill in their property and personal details and link their ID before paying their water bill.
This process will only need to be done once, after which payments can be made normally through online methods, debit-credit card, Google Pay, or Paytm.
Payal mentioned that currently, about Rs 40 crore of arrears are pending from a total of 160,000 water consumers in Haryana. House owners are selling their properties without depositing the bill, leading to a continuous increase in arrears. To curb this default amount, HSVP must implement this one-time KYC process.
