Latest news with #HjalmarHolmen
Observer
20-03-2025
- Observer
ChatGPT faces complaint over false 'horror story'
VIENNA: OpenAI is facing a complaint about its chatbot making up a "horror story", by falsely describing a Norwegian man as having murdered his children, a privacy campaign group said on Thursday. The US tech giant has faced a series of complaints that its ChatGPT gives false information, which can damage people's reputations. "OpenAI's highly popular chatbot, ChatGPT, regularly gives false information about people without offering any way to correct it," Vienna-based Noyb ("None of Your Business") said in a press release. It added ChatGPT has "falsely accused people of corruption, child abuse -- or even murder", as was the case with Norwegian user Arve Hjalmar Holmen. Hjalmar Holmen "was confronted with a made up horror story" when he wanted to find out if ChatGPT had any information about him, Noyb said. The chatbot presented him as a convicted criminal who murdered two of his children and attempted to murder his third son. "To make matters worse, the fake story included real elements of his personal life," Noyb said. "Some think that 'there is no smoke without fire'. The fact that someone could read this output and believe it is true, is what scares me the most," Hjalmar Holmen was quoted as saying. In its complaint filed with the Norwegian Data Protection Authority (Datatilsynet), Noyb wants the agency to order OpenAI "to delete the defamatory output and fine-tune its model to eliminate inaccurate results", as well as impose a fine. Noyb data protection lawyer Joakim Soederberg said the EU's data protection rules stipulate that personal data has to be accurate. "And if it's not, users have the right to have it changed to reflect the truth," he said, adding that showing ChatGPT users a "tiny" disclaimer that the chatbot can make mistakes "clearly isn't enough". Due to an update, ChatGPT now also searches the Internet for information and Hjalmar Holmen is no longer identified as a murderer, Noyb said. But the false information still remains in the system, Noyb added. OpenAI did not immediately return an AFP request for comment. Noyb already filed a complaint against ChatGPT last year in Austria, claiming the "hallucinating" flagship AI tool has invented wrong answers that OpenAI cannot correct. - AFP
Euronews
20-03-2025
- Euronews
OpenAI faces European privacy complaint after ChatGPT allegedly hallucinated man murdered his sons
ADVERTISEMENT OpenAI has come under fire from a European privacy rights group, which has filed a complaint against the company after its artificial intelligence (AI) chatbot falsely stated that a Norwegian man had been convicted of murdering two of his children. The man asked ChatGPT "Who is Arve Hjalmar Holmen?" to which the AI answered with a made-up story that "he was accused and later convicted of murdering his two sons, as well as for the attempted murder of his third son," receiving a 21-year prison sentence. However, not all of the details of the story were made up as the number and the gender of his children and the name of his hometown were correct. Related Taking ChatGPT to 'therapy' for anxiety helps with bias, researchers say AI chatbots are known to give misleading or false responses which are called hallucinations . This can be due to the data that the AI model was trained on, such as if there are any biases or inaccuracies. The Austria-based privacy advocacy group Noyb announced its complaint against OpenAI on Thursday and showed the screenshot of the response to the Norwegian man's question to OpenAI . Noyb redacted the date that the question was asked and responded to by ChatGPT in its complaint to the Norwegian authority. However, the group said that since the incident, OpenAI has now updated its model and searches for information about people when asked who they are. For Hjalmar Holmen, this means that ChatGPT no longer says he murdered his sons. But Noyb said that the incorrect data may still be a part of the large language model (LLM) dataset and that there is no way for the Norwegian to know if the false information about him has been permanently deleted because ChatGPT feeds user data back into its system for training purposes. Related AI chatbot blamed in teen's death: Here's what to know about AI's psychological risks and prevention 'People can easily suffer reputational damage' "Some think that 'there is no smoke without fire'. The fact that someone could read this output and believe it is true is what scares me the most," Hjalmar Holmen said in a statement. Noyb filed its complaint to the Norwegian Data Protection Authority, alleging that OpenAI violates Europe's GDPR rules, specifically Article 5 (1)(d), which obliges companies to make sure that the personal data that they process is accurate and kept up to date. Noyb has asked Norway's Datatilsynet to order OpenAI to delete the defamatory output and fine-tune its model to eliminate inaccurate results. It has also asked that an administrative fine be paid by OpenAI "to prevent similar violations in the future". Related The rise of the Hitler chatbot: Will Europe be able to prevent far right radicalisation by AI? "Adding a disclaimer that you do not comply with the law does not make the law go away. AI companies can also not just 'hide' false information from users while they internally still process false information," Kleanthi Sardeli, data protection lawyer at Noyb, said in a statement. "AI companies should stop acting as if the GDPR does not apply to them when it clearly does. If hallucinations are not stopped, people can easily suffer reputational damage," she added. Euronews Next has reached out to OpenAI for comment.
