07-04-2025
Eastern States Exposition employees named finalists for 2025 Howdy Awards
WEST SPRINGFIELD, Mass. (WWLP) – Two standout employees from Eastern States Exposition (ESE) have been recognized as finalists for the prestigious Howdy Awards for Hospitality Excellence.
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The recognition is a regional honor celebrating the best in customer service across western Massachusetts. Freddie Marion of Holyoke and Stephen Morrissey of Springfield are among this year's finalists. Marion is nominated in the 'Entertainment' category, while Morrissey is being recognized in the 'Transportation' category. The public can vote for the Howdy People's Choice Award online.
The Howdy Awards, organized by Explore Western Mass, aim to spotlight individuals who go above and beyond in public-facing roles across the hospitality industry. Honorees are recognized not just for their professional excellence, but for their ability to make visitors feel welcome–contributing to tourism and economic growth in the region.
Freddie Marion has brought energy and charisma to The Big E as an emcee and entertainer at the Storrowtown Village Gazebo for the past two years. Known for his adaptability and enthusiasm, Marion engages audiences with children's games, live introductions, and impromptu performances–even stepping in to fill lulls in programming. His work earned him the 2024 Host of the Day honor at The Big E.
'Freddie's commitment to creating a positive experience for all attendees and performers truly sets him apart,' said Anne-Alise Pietruska, co-owner of Mellowship Entertainment, who collaborates with Marion during the fair. 'His attention to detail and high energy are unmatched.'
Marion expressed surprise and gratitude for the nomination. 'I want to thank those who nominated me. I look forward to our wonderful evening coming up at the end of April!'
Stephen 'Steve' Morrissey, a year-round member of ESE's operations team, has become the face of first impressions for many fairgoers. From directing traffic to assisting with mobility accommodations, retrieving lost items, and shuttling guests, Morrissey is known for doing whatever it takes to make visitors feel welcome and supported.
His dedication earned him a 2024 Host of the Day title, and he continues to be a pillar of the guest services team. 'These guys have a tough job,' said Steve Ferraro, director of Operations at ESE. 'From moment one, I knew Steve would thrive front and center as our patrons arrive at ESE's gates.'
'I enjoy the people here—I wouldn't have stayed otherwise!' Morrissey shared.
ESE leadership expressed pride in both nominees. 'We're incredibly fortunate to have Freddie and Steve represent the heart and soul of what hospitality means at Eastern States Exposition,' said Marcel Vernon, ESE's Executive Director.
The 2025 Hoedy Awards Gala will be held later this month, where winners in each category will be announced. For now, community members can show their support by casting a vote online.
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