Latest news with #Hypermarket
Arab Times
09-04-2025
- Business
- Arab Times
LuLu Hypermarket Wins Prestigious 'Top 10 Brands Award 2024' by Service Hero
KUWAIT CITY, Apr 09: LuLu Hypermarket, the leading retail chain in the region, has earned top honors at the prestigious Service Hero Customer Satisfaction Index Awards, securing the Top 10 Brands 2024. This recognition highlights LuLu's excellence in customer service and reinforces its commitment to exceeding shopper expectations across all touchpoints. LuLu Hypermarket has once again been honored by the Service Hero platform, underscoring the brand's ongoing dedication to service excellence and customer satisfaction. In a media statement issued following the award, LuLu Hypermarket's senior management in Kuwait extended heartfelt gratitude to customers, partners, vendors, and all stakeholders for their trust and continued support. The statement emphasized the brand's pride in receiving an award that stands out as the Arab world's only customer satisfaction index based entirely on consumer perception. The Service Hero Award is highly esteemed within Kuwait's retail industry, offering a credible benchmark for service excellence based on real customer feedback. The recognition underscores LuLu Hypermarket's strong customer loyalty and its prominent position in the Kuwaiti retail market. To secure the 2024 award, LuLu Hypermarket underwent a comprehensive evaluation across various service dimensions. These included product quality and variety, efficiency of service, staff professionalism, convenience of store locations, hygiene standards, value for money, and the overall shopping experience. Furthermore, the functionality and user-friendliness of LuLu's online platforms were rigorously assessed. Established in 2010, the Service Hero Awards serve as Kuwait's only national index for customer satisfaction. The awards are independently overseen by an advisory council to ensure transparency, impartiality, and credibility in the evaluation Hypermarket's repeated recognition by Service Hero reaffirms its leadership in the retail sector and highlights its unwavering dedication to customer service excellence.
What's On
05-03-2025
- Entertainment
- What's On
Abu Dhabi Mall's exciting Ramadan celebration is back, and you're invited
Sponsored: Explore this lively Ramadan Village in the city centre… This Ramadan, Abu Dhabi Mall is bringing back its beloved Ramadan Village, so you can embrace the spirit of the holy month. Located in the mall's main atrium with a Ramadan Majlis, you can enjoy traditional hospitality, live entertainment and traditional Oud and Qanun performances, plus traditional Tanoura shows on Thursdays, Fridays, Saturdays, and Sundays after Iftar. Additionally, there will also be everyone's favourite Ramadan Souq running from 1pm to midnight Sunday to Thursday and 1pm to 1am on Friday and Saturday, so you can enjoy a range of traditional products, seasonal favourites and handmade crafts. For the little ones Guests will be able to redeem invoices worth Dhs50 from participating outlets at Abu Dhabi Mall (excluding Hypermarket and Ramadan Souq) for an Activity Passport, which will get you access to a list of fun activities including lantern making in partnership with Studyio Lab, board game competitions in partnership with Back to Games, face painting, and Hakawati (Arabic and English storytelling), on the theme '1001 Nights'. And you'll be able to enjoy these activities for the entirety of the Holy Month from 4pm to 10pm with a break from 6pm to 7.30pm (excluding Hakawati). For the Hakawati sessions, four sessions will be held, at 7.30pm, 8.15pm. 9pm and 10pm. Walk out a winner For every Dhs200 spent, you'll be able to redeem your invoices for scratch cards from March 1 to April 6, with the chance to win more than 2000 instant vouchers valued from Dhs100 to Dhs5000. So make sure to come by Abu Dhabi Mall's Ramadan celebration and enjoy numerous family-friendly activities and offers, all month long. @abudhabimall > Sign up for FREE to get exclusive updates that you are interested in
