08-02-2025
Tunisia: Certified ISO 9001, BH INVEST reclaims excellence
Ending 2024 on a high note by winning the prestigious international label 'Customer Service of the Year 2025' in the 'Stock Market Broker' category, BH INVEST, a subsidiary of the BH Group and one of the leading players in Tunisia's stock market sector, has reaffirmed its commitment to excellence following its ISO 9001 certification.
This certification, awarded by AFAQ AFNOR INTERNATIONAL, was celebrated on February 6, 2025, during a ceremony held at BH INVEST's headquarters. The event was attended by its CEO, Mrs. Sonia Ben Frej, the managerial staff, and members of the BH Group.
'This achievement is the culmination of concerted efforts by the entire BH INVEST team to establish a quality management system aligned with the international standards of ISO 9001. The certification aims to optimize processes, ensure high internal quality, and enhance customer satisfaction.
It underscores the efforts made by all components of the BH Group to strengthen its customer-oriented strategy and promote continuous improvement,' said a statement.
It is worth recalling that BH BANK was certified MSI 20000 in 2023 (Financial Strength and Performance) and ISO 9001-2015 and AML 30000 in 2024 (Foreign Back-Office Service Quality) and (Compliance with Anti-Money Laundering and Counter-Terrorism Financing regulations).
