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Ford Recalls More Than 1 Million Vehicles with Backup Camera Issue

Ford is recalling more than one million vehicles over an issue with the center infotainment screen and rearview camera systems. The recall covers vehicles across the Ford and Lincoln lineups and includes cars from the 2021 through 2025 model years. Documents from the National Highway Traffic Safety Administration (NHTSA) said the rearview cameras may fail to work, resulting in a frozen or dark infotainment screen while the vehicle is backing up. Ford announced a massive recall of 1,075,299 vehicles due to an issue that may freeze the center infotainment screen or display a black screen while backing up. The huge number of recalled vehicles spans a large swath of both Ford and Lincoln's lineups and covers several model years. Marc Urbano | Car and Driver The 2021–2024 Bronco, F-150, and Edge and the 2023–2024 Escape, Corsair, and F-250, F-350, F-450, F-550, and F-600 trucks are all part of the recall, according to documents from NHTSA. Also involved: the 2022–2024 Expedition, 2022–2025 Transit, 2021–2023 Mach-E and Lincoln Nautilus, the 2024 Ranger and Mustang, and the 2022–2024 Navigator. Documents associated with the recall said that a software error within the Ford Sync infotainment system may lead to unexpected system resets. This may cause the screen to freeze or go blank, leading to frozen, delayed, or missing backup camera information. The documents show that there are no warning signs before the error occurs. Ford Documents associated with the recall show that Ford is aware of one minor crash related to the recall issue that resulted in property damage, though the automaker is not aware of any injuries related to the issue. To remedy the issue, owners will be asked to bring their vehicle to a Ford or Lincoln dealer to have the accessory protocol interface module (APIM) software updated—though this update isn't available yet. When it becomes available, vehicles with over-the-air update capabilities can be fixed with an OTA update instead of requiring a trip to the dealer. Ford and Lincoln dealers have already been notified of the recall, and owners will receive notification letters starting June 16. Additional owner notification letters will be sent once a remedy is available, with NHTSA anticipating that to occur in the third quarter of this year. Jack Fitzgerald Associate News Editor Jack Fitzgerald's love for cars stems from his as yet unshakable addiction to Formula 1. After a brief stint as a detailer for a local dealership group in college, he knew he needed a more permanent way to drive all the new cars he couldn't afford and decided to pursue a career in auto writing. By hounding his college professors at the University of Wisconsin-Milwaukee, he was able to travel Wisconsin seeking out stories in the auto world before landing his dream job at Car and Driver. His new goal is to delay the inevitable demise of his 2010 Volkswagen Golf. Read full bio