Latest news with #InterSystems
Emirates 24/7
01-05-2025
- Health
- Emirates 24/7
Al Zahra Hospital Dubai Partners with InterSystems to Implement TrakCare Unified Health Information System
InterSystems UAE-hosted service to support Al Zahra clinical, operational, and digital transformation strategy InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, announced that Al Zahra Hospital Dubai (AZHD), a leading private healthcare provider in the UAE, has selected InterSystems TrakCare® unified health information system as its electronic medical record (EMR) platform. The solution will be delivered through InterSystems' fully managed hosting service, based in the UAE. Established in 2013 and strategically located on Sheikh Zayed Road in Al Barsha, Al Zahra Hospital Dubai is accredited by the Joint Commission International (JCI) and renowned for offering comprehensive, world-class healthcare services with a hospitality-driven approach. The hospital features 200 beds, more than 250 doctors, and over 500 skilled nurses, and is recognized for excellence in adult, paediatric, and neonatal emergency services. Under the 10-year agreement, AZHD will implement the complete suite of TrakCare modules, covering areas such as Revenue Cycle Management (RCM), Clinical functions like OT and Anaesthesia, Critical Care (ICU, NICU, HDU & PHDU), Pharmacy, Oncology, Maternity, Radiology and Laboratory services as well as Patient Administrative Services etc. The hospital's TrakCare instance will be securely hosted at InterSystems' UAE-based data centre, with InterSystems also providing managed hosting services to ensure high availability, security, and compliance with local regulations. The implementation of TrakCare is central to AZHD's digital transformation strategy, with the primary goals of enhancing patient experience by reducing discharge times, waiting room durations, and pharmacy dispensing delays. In addition, the deployment will enable improved access to clinical documentation, offering clinicians real-time visibility into patient records and hospital operations. By empowering AZHD's healthcare teams with intuitive and unified digital workflows, the hospital will be able to further focus on delivering superior, patient-centred care. Moreover, the project ensures that AZHD is aligned with international healthcare standards while future-proofing its digital infrastructure with the latest technological advancements of Cloud and AI. 'We are proud to mark a significant milestone in Al Zahra Hospital's digital transformation journey with the signing of the TrakCare Hospital Information System agreement in partnership with InterSystems,' said Samer Abu Hayah, CIO, Al Zahra Hospital Dubai. 'This strategic collaboration reflects our unwavering commitment to elevating healthcare delivery through innovation, integration, and intelligence. TrakCare will serve as the digital backbone of our clinical and administrative operations, empowering our physicians and care teams with real-time access to comprehensive patient data, streamlined workflows, and enhanced clinical decision-making tools. By implementing a world-class, fully integrated HIS platform, we are not only enhancing operational efficiency but also reinforcing our mission to deliver safe, personalized, and patient-centric care. We thank the InterSystems team for their partnership and look forward to a successful implementation that sets new benchmarks in healthcare excellence across the region.' 'We are excited to welcome Al Zahra Hospital Dubai into our growing community of leading private healthcare providers across the Middle East and beyond,' said Ali Abi Raad, Managing Director for the Middle East, India, and South Africa at InterSystems. 'TrakCare will help AZHD modernize its operations to deliver exceptional care for its patients through a secure, intelligent, and integrated health information system.' The implementation of TrakCare will provide a unified, web-based platform that supports both clinical and financial processes, offering a single source of truth to healthcare providers across the hospital. With powerful real-time decision support, integrated analytics, and seamless interoperability with national health information exchanges and third-party systems, AZHD will be well positioned to meet its digital health objectives and future-proof its operations for years to come. About Al Zahra Hospital Dubai Al Zahra Hospital Dubai (AZHD) was established in 2013 and is one of the UAE's premier private hospitals. Located on Sheikh Zayed Road, the JCI-accredited hospital offers a wide range of medical services, featuring 200 inpatient beds, luxurious patient rooms, and specialized units for emergency, surgery, oncology, and critical care. AZHD combines state-of-the-art medical technology with exceptional hospitality to deliver outstanding care to patients from the UAE and abroad. For more information, visit . About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems Middle East PR Contact: Rania Elshafey, Follow Emirates 24|7 on Google News.
Zawya
14-02-2025
- Health
- Zawya
King Abdullah Medical Complex Jeddah and Maternity and Children's Specialist Hospital optimize operations with InterSystems TrakCare MEUI Upgrade
Successful digital health transformation needs comprehensive user adoption and the InterSystems TrakCare mobile enabled user interface (MEUI) is a key component to scaling adoption by extending device and care-setting choice with intuitive ease of use. Jeddah, Saudi Arabia: InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, are pleased to share that King Abdullah Medical Complex Jeddah (KAMCJ) and Maternity and Children's Specialist Hospital (MCSH) have upgraded their Electronic Medical Record (EMR) to the latest version of InterSystems TrakCare® unified health information system. KAMCJ is a 500-bed hospital complex under the Ministry of Health that provides elective medical and surgical services combined with a state-of-the-art laboratory, trauma center and outpatient clinics serving North Jeddah. MCSH is a 300-bed hospital that provide healthcare services for women and all diseases related to women's health by qualified, specialized, and highly professional doctors using the latest equipment and technologies through outpatient clinics, in addition to receiving all emergency cases in the emergency department. The EMR upgrade is a major milestone in both facilities' digital health transformation journey — that enhances patient care and streamlines their operations. Without comprehensive user adoption digital health transformations fail. The latest, easy-to-use TrakCare interface adds to the user's choice of device and care-setting to further support the delivery of the highest levels of patient-focused, quality, and safety outcomes. At the same time, the hospitals unlocked new value from their EMRs by adopting unified modules for the intensive care unit, anesthesia, and maternity. Using a unified EMR ensures information captured once is available immediately to cross-departmental authorized users to avoid data silos. They also upgraded and added blood bank services to their laboratory information management system (LIMS) that uses InterSystems TrakCare Laboratory Enterprise®. The upgrade was smooth and successful because KAMCJ and MSCH multi-disciplined teams engaged stakeholders, communicated the leadership vision for the next generation of care services, and professionally executed a user training program supported by a close partnership with InterSystems implementation team. 'Our success is driven by continuous growth and collaboration at all levels,' said Maha Hetaimish, Health Application Manager, King Abdullah Medical Complex Jeddah. 'We are proud of this achievement, as it directly contributes to the well-being of our patients, ensuring that we make informed decisions to provide the best care during their most critical moments. True success is the result of teamwork, commitment, and a shared vision. We are proud of this milestone, as it allows us to enhance the care we provide and ensure we make the right decisions for our patients when they need us most.' 'This upgrade is a key milestone for both KAMCJ and MCSH in their journey toward digital excellence. By embracing InterSystems' advanced technologies, they are not only improving operational efficiencies but also enhancing patient care and supporting their ongoing commitment to healthcare innovation,' said Ali Abi Raad, Managing Director, Middle East, India, and South Africa, InterSystems. Ali emphasized that, 'This joint success reflects KAMCJ's, MCSH's, InterSystems', and the leaders of the Jeddah Second Health Cluster's shared commitment to collaboration and innovation in driving healthcare excellence.' Users access TrakCare from popular web-browsers from any secure device anytime and anywhere. The Mobile Enabled User Interface (MEUI) extends the accessibility and convenience of using the EMR with intuitive screen designs for mobile devices. Mobile device use gives users more options for capturing patient observations and treatment updates, which helps them make more informed and timely decisions while spending more time with patients. The upgrade included new integrations to third-party computing solutions along with interoperability to the National Platform for Health and Insurance Exchange Services (NPHIES). InterSystems was one of the first multinational digital health companies certified as NPHIES compliant for insurance services in Saudi Arabia. NPHIES is a unified electronic services platform launched by the Cooperative Health Insurance Council (CCHI) and the National Center for Health Information (NHIC) and led by the SEHATI company with the aim to transform the health care sector in the Kingdom of Saudi Arabia by using the latest technologies to enhance the level and quality of health services in line with the Kingdom of Saudi Arabia's Vision 2030. About King Abdullah Medical Complex Jeddah The King Abdullah Medical Complex – Jeddah (KAMCJ) is a 500-bed hospital complex under the Ministry of Health providing elective medical and surgical services combined with a state-of-the-art laboratory, trauma center and outpatient clinics serving North Jeddah. KAMCJ is organized in accordance with the principles of multi-disciplinary team working and flexibility to ensure the highest standards of patient care and safety. About Maternity and Children's Specialist Hospital The Maternity and Children's Specialist Hospital provide health care services for women and all diseases related to women's health by qualified, specialized and highly professional doctors using the latest equipment and technologies through outpatient clinics, in addition to receiving all emergency cases in the emergency department around the clock. About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain. Our cloud-first data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 39 offices in 28 countries worldwide.
Zawya
28-01-2025
- Business
- Zawya
Megamind IT Solutions and InterSystems agree to work together to deliver EHR
Dubai, UAE: InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, and Megamind IT Solutions, a Technology and IT Supplier, have signed a contract with InterSystems to deliver to Megamind's customer the InterSystems TrakCare® unified health system electronic health record (EHR). This milestone collaboration was announced at the Megamind booth at the region's largest healthcare exhibition and congress, Arab Health 2025 on January 27, 2025 based on an ambitious framework agreement. The agreement underscores both organization's commitment to advancing healthcare transformation and foster wider strategic business opportunities. TrakCare will enable a digital health transformation program for Megamind's customer that implements standardized best practices using a fully unified clinical and revenue cycle management (RCM) system. The solution encompasses an extensive array of common integrations to third-party systems and national health information exchanges (HIEs) in a configuration that meets legal, administrative, and operational requirements for the countries in the framework. 'We are thrilled to partner with InterSystems to revolutionize healthcare delivery for our customers,' said Mr Hamza Sobhi Batterjee, President, Megamind IT Solutions. 'This collaboration underscores Megamind IT Solutions' mission to empower healthcare providers with state-of-the-art technologies that enhance patient outcomes, drive efficiency, and align with national health strategies. Together with InterSystems, we are setting a new standard for digital health transformation in the region.' 'As well as delivering a modern EHR experience that minimizes the clinical burden, InterSystems help hospitals work seamlessly with the health information exchanges, Malaffi, Nabidh, and Riayati in the UAE, and NPHIES in Saudi Arabia,' said Ali Abi Raad, Managing Director, InterSystems, Middle East, India, and South Africa. 'We understand how important it is for our customers to interoperate and align with national health strategic objectives and policies, that's why we will continue to lead in this area,' emphasised Abi Raad. Megamind's leadership in healthcare IT and InterSystems' health platforms and solutions create a robust foundation to address the unique challenges of the GCC market. By deploying a unified EHR, healthcare providers will reduce system complexity, lower training requirements, and improve integration care delivery. It will also future-proof MegaMind's customer's operations, making sure they are ready for whatever comes next in the rapidly changing health and care industry, and meet the increasing expectations of patient and clinicians. About Megamind IT Solutions Megamind IT Solutions is a regional provider of cutting-edge innovative, secure and tailored health-tech solutions, committed to driving digital transformation in the healthcare industry. Operating across Saudi Arabia, the UAE, Egypt, and Morocco, we empower businesses and healthcare providers with innovative technologies that streamline operations and improve patient care. Our comprehensive suite of products and services enables our clients to navigate the complexities of the digital age, ensuring efficiency, security, and growth in an ever-evolving landscape. About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 39 offices in 28 countries worldwide. For more information, please visit
