Latest news with #J&TExpress
New Straits Times
2 days ago
- Business
- New Straits Times
J&T unveils logistics hub with daily capacity of 1.2mil parcels
SETIA ALAM: J&T Express Malaysia has unveiled its Setia Alam logistics hub to enhance delivery efficiency across the country and meet the growing demand from e-commerce. The hub opened in March 2025 and covers more than 212,000 square feet and is capable of handling up to 1.2 million parcels within a 24-hour period. J&T Express sorting centre manager Raymond Ng said the hub represents a long-term, strategic investment in national capacity. "It gives us the operational resilience to navigate demand spikes, the scalability to support future growth, and the network strength to deliver greater value to our customers, partners, and the broader digital economy," he said during a media visit to the hub today. Ng said the company's investment in automation is geared towards building a future-ready ecosystem that scales with demand without compromising reliability. "During high-demand periods, automation allows us to keep delivery timelines consistent, provide customers with a smoother, and more reliable experience even during peak periods," he added. Ng explained that Setia Alam was selected due to its excellent highway access, cost-effectiveness and close proximity to the Shah Alam Gateway. The location allows for smooth rerouting and serves as a backup between the two key hubs, strengthening network reliability during peak periods and system maintenance or upgrade. The hub links to all states in Malaysia and facilitates over 300 truck movements daily, making it a key part of J&T's national infrastructure. It is also equipped with systems like a warehouse control system (WCS) and dimension weighing & scanning (DWS) auto-sorters, along with a single-layer sorting line. According to J&T Express, these technologies automate 88 per cent of small parcel handling, currently processing 40,000 parcels per hour. The systems also help minimise human error, optimise parcel flow, and maintain reliable delivery performance during peak periods such as 11.11, Hari Raya and Chinese New Year. Despite its automation, the hub operates with the support of over 400 staff members, and is actively progressing toward a fully localised talent workforce, in alignment with national employment policies and talent development goals.
Malaysian Reserve
22-05-2025
- Business
- Malaysian Reserve
Whoscall anti-scam campaign returns after 2024 success
by AZALEA AZUAR CALLER ID and spam blocking app Whoscall has launched its nationwide anti-scam initiative Scam Free Malaysia 2025. The campaign returns after having shown progress in reducing scam calls across the country. The app has again partnered the Royal Malaysia Police (PDRM), with J&T Express Malaysia coming on board to support this year's campaign. These parties aim to provide Malaysians with one million free one-year Whoscall Premium subscriptions to enhance digital safety and increase scam awareness. Data from Whoscall indicated that total scam calls have declined by 7.6% from January to April 2025 compared to the same period in 2024, indicating the effectiveness of public awareness and collaborative prevention efforts. Trust tech company Gogolook is behind the Whoscall app which delivers a 360-degree anti-scam solution that evolves with technology to stay ahead of scammers. The app also provides advanced tools for detecting digital threats, including Content Checker for screenshot detection, Auto-web Checker for real-time flagging of malicious URLs, and ID Security Check for alerting users of potential data breaches involving their phone numbers. Gogolook Malaysia country marketing lead Woon Chin Yong said scammers are becoming more advanced every day, therefore Whoscall is providing Malaysians with artificial intelligence (AI) tools to detect scams. The partnership with PDRM enhances real-time detection through a shared scam database, while J&T Express expands public outreach. 'In today's digital world, downloading Whoscall is no longer optional. It is a vital step for staying safe online,' she said in a statement. Meanwhile, J&T Express as a partner will help to raise awareness through its active promotion across its website, social media and internal channels. J&T Express public affairs manager Jacky Hu expressed concerns in safeguarding the interests of customers, business partners and employees. 'With scams increasingly targeting both individuals and businesses, we recognise the importance of taking proactive steps to raise awareness and protect our community. 'This initiative underscores our commitment to fostering a safe, secure environment and strengthening our collective resilience,' he said. Malaysians can redeem a free One-Year Whoscall Premium subscription by Aug 31, 2025, using the promo code 'PDRMLawanScams' on This subscription offers an Auto-update Scam Number Database, real-time scam alerts and an ad-free experience which ensures a safer online environment.
