Latest news with #Jansunwai
Time of India
31-05-2025
- Politics
- Time of India
‘Most grievances of differently abled resolved'
Lucknow: The department of empowerment of persons with disabilities has said out of the 2,699 complaints received from disabled individuals through various channels including the chief minister's helpline, online portal, PGI portal and Jansunwai in a little over a year, 2,660 were already resolved. An official of the department said only 39 complaints were pending as of Saturday, and none of them were marked as defaulters. These complaints were received between April 1, 2024, and May 21, 2025. "These complaints pertain to various issues like pensions, delay in issuing certificates, access to various social benefits, etc. The govt is ensuring fast and effective solutions to these issues," he said. The complaints received from various portals are forwarded to the department for action. Under Jansunwai, 212 complaints were registered, of which 206 were resolved. On the PGI portal, 394 out of 404 cases were addressed while 229 of the 233 complaints received online were resolved. In addition to this, 1,831 out of 1,850 complaints received through the CM helpline were also addressed. "The Integrated Grievance Redressal System implemented by the state govt has become a strong platform for the public, especially for Divyangjan. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Memperdagangkan CFD Emas dengan salah satu spread terendah? IC Markets Mendaftar Undo They can now file complaints from their homes and receive timely responses. This blend of technology and human concern truly reflects the spirit of 'Sabka Saath, Sabka Vikas, Sabka Vishwas'," the official said, adding that Chief Minister Yogi Adityanath was personally monitoring the concerns of the differently abled. Lucknow: The department of empowerment of persons with disabilities has said out of the 2,699 complaints received from disabled individuals through various channels including the chief minister's helpline, online portal, PGI portal and Jansunwai in a little over a year, 2,660 were already resolved. An official of the department said only 39 complaints were pending as of Saturday, and none of them were marked as defaulters. These complaints were received between April 1, 2024, and May 21, 2025. "These complaints pertain to various issues like pensions, delay in issuing certificates, access to various social benefits, etc. The govt is ensuring fast and effective solutions to these issues," he said. The complaints received from various portals are forwarded to the department for action. Under Jansunwai, 212 complaints were registered, of which 206 were resolved. On the PGI portal, 394 out of 404 cases were addressed while 229 of the 233 complaints received online were resolved. In addition to this, 1,831 out of 1,850 complaints received through the CM helpline were also addressed. "The Integrated Grievance Redressal System implemented by the state govt has become a strong platform for the public, especially for Divyangjan. They can now file complaints from their homes and receive timely responses. This blend of technology and human concern truly reflects the spirit of 'Sabka Saath, Sabka Vikas, Sabka Vishwas'," the official said, adding that Chief Minister Yogi Adityanath was personally monitoring the concerns of the differently abled.
Hindustan Times
26-05-2025
- Politics
- Hindustan Times
Grievance portal being updated for timely resolutions: Delhi CM
Delhi chief minister Rekha Gupta on Sunday said that her government is committed to ensuring 'timely and transparent resolution of public grievances' and as part of this initiative, grievance redressal camps (Jansunwai) are being held every Saturday. Further, the public grievance portal is also being updated, the chief minister's office said in a statement on Sunday. CM Gupta said, 'This is not just a grievance redressal programme; it is our commitment to listen to the people and find solutions. We will ensure every complaint is addressed in a time-bound and responsible manner.' She added: 'The present public grievance portal is being upgraded to be more user-friendly, enabling citizens to register complaints without technical barriers. Complainants will now be able to track the status of their complaints online and also provide feedback.' CMO in a statement said that as part of the process to improve grievance redressal mechanism, JanSunwai (public grievance hearing) camps are being organised by the government every Saturday across all revenue districts of the capital in collaboration with public representatives, including ministers, MLAs, and councillors. 'These camps include the presence of DM,SDM and other officials from the Delhi government, the Municipal Corporation, Delhi Police, power companies, and over 18 other departments. Notably, to maintain a direct connection with the public, these programs are being held not just at revenue office premises but also at schools, community centres, and public halls like chaupals and baraat ghars,' the CMO official said. The official added that over 1,000 grievances have been registered in Jansunwai camps held across all districts of Delhi and the primary concerns raised by citizens include water supply, sanitation, encroachment, road maintenance, and law and order. 'At the Jan Sunwai camp held on May 17, more than 1,260 citizens participated, reflecting the public's growing trust and awareness about this initiative. Similarly, on the May 24 at the Jansunwai camp , over 1,350 people took part,' the official said. The chief minister has instructed all district officials to review complaints received during the camps and submit action-taken reports, the CMO statement said. 'She also directed that departments with persistent pending complaints will be held accountable, and strict action will be taken where necessary,' it said.
Time of India
25-05-2025
- Politics
- Time of India
Over 2,600 people attend Jansunwai camps in May
New Delhi: Delhi govt's weekly Jansunwai, or public grievance hearing, camps, held in revenue districts every Saturday, saw the participation of over 2,600 people on May 17 and 24. At the Jansunwai camps, the public raised a range of issues, such as water supply, sanitation, encroachment, sewage and road maintenance, street lighting, certificate-related grievances, park upkeep, and law and order concerns, govt said in a statement. These issues were being addressed by officials on the spot, and unresolved matters were forwarded to relevant departments, it added. At the camp on May 17, more than 1,260 people participated. At the May 24 camp , over 1,350 people came. Chief minister Rekha Gupta instructed all officials to ensure time-bound resolution of grievances, with a clear message that complaints cannot be kept pending. "This is not just a grievance redress program. It is our commitment to listen to the people and find solutions. We will ensure every complaint is addressed in a time-bound and responsible manner," the chief minister said. The camps are organised with the participation of cabinet ministers, MLAs, municipal councillors and senior officials, including DMs, SDMs, and representatives from over 18 departments such as Delhi Jal Board, Public Works Department, Municipal Corporation, Delhi Police and power companies. The camps are not limited to official premises but are also held at community centres, schools and chaupals. A notable number of senior citizens have participated in these camps. According to govt data, over a thousand complaints were registered since the launch of the initiative, many of which were resolved on the spot. Chief minister Gupta also announced that the public grievance portal was being upgraded to be more user-friendly so that complainants can register their issues easily, track the status of the complaints, and submit feedback online. Officials have been directed to review all complaints received during the camps and submit action-taken reports in a timely manner. Departments with persistent unresolved complaints have been warned of strict action. "Participation in these Jansunwai camps is steadily increasing, and officers are making every effort to resolve complaints on the spot. Complaints that cannot be immediately resolved are promptly forwarded to the concerned departments for swift action," said an official.
Hindustan Times
06-05-2025
- Politics
- Hindustan Times
CM pledges to revive Delhi women's panel
The National Commission for Women (NCW) on Monday launched a five-day Mahila Maha Jansunwai (public hearing) in Delhi to fast-track resolution of nearly 1,500 pending complaints by women. The event saw participation from Delhi chief minister Rekha Gupta, who assured 'full administrative support' to the initiative and pledged to reconstitute the Delhi Commission for Women (DCW), which has been non-functional for nearly a year. 'All the pending cases will be taken up for immediate action. The entire police and administrative setup will be present here, and continuous hearings will take place. Maximum cases will be resolved, and the affected women will get justice,' CM Gupta said at the event. She called the initiative a 'good beginning' and promised that the Delhi government would act as a collaborator to ensure no woman in the capital faces injustice. The Delhi government, she added, is also taking broader steps to enhance women's safety. These include setting up 11 one-stop centres, installing thousands of CCTV cameras, eliminating dark spots through better lighting and connectivity, opening 500 crèches for working women, and providing ₹2,500 in monthly financial assistance to economically disadvantaged women. Gupta confirmed that the DCW—whose chairperson, member secretary, and three nominated members completed their tenure in July 2023—will be reconstituted soon. 'We have taken cognisance, and the Delhi Commission for Women would be constituted soon so that complaints from women can be heard more effectively,' she said. To be sure, the DCW functions like a civil court and runs several programmes such as sahyogini, mahila panchayats, a rape crisis cell, a mobile helpline, and pre-marital counselling. NCW chairperson Vijaya Rahatkar urged women complainants to attend the Jansunwai and raise their grievances directly before authorities. Officials said priority will be given to existing complaints, but walk-in cases will also be addressed on the spot, where possible. According to NCW data, Delhi ranks second after Uttar Pradesh in complaints received this year, with 253 cases of domestic violence topping the list.
Hindustan Times
05-05-2025
- Politics
- Hindustan Times
NCW launches five-day Maha Jansunwai in Delhi; CM Gupta assures swift action in 1500 pending cases
New Delhi, The National Commission for Women on Monday launched a five-day Mahila Maha Jansunwai in Delhi to fast-track the resolution of women's complaints, with Delhi Chief Minister Rekha Gupta assuring full administrative support to clear a backlog of about 1500 pending cases. Gupta, who was present on the opening day of the special public hearing, said the initiative marks a major step towards ensuring timely justice for women in the capital. "All the pending cases will be taken up for immediate action. The entire police and administrative setup will be present here, and continuous hearings will take place," she said. Gupta further said the government will soon reconstitute the Delhi Commission for Women . "We want women to be heard more effectively, and that requires the DCW to be fully functional as soon as possible," she noted. The Mahila Maha Jansunwai, scheduled for this week, aims to prioritise complaints previously registered with the commission as well as provide on-the-spot resolution for walk-in grievances. NCW Chairperson Vijaya Rahatkar, commission members, and senior officials from various departments are attending the sessions. Calling the initiative a "good beginning," Gupta said it offers hope to countless women who have been waiting for justice. She also underlined the Delhi government's commitment to supporting the commission's efforts. "We will act as collaborators and ensure that no woman in Delhi faces injustice at any level. They will receive complete support from the administration," she said. Rahatkar appealed to all women complainants to participate in the 'Jansunwai' so that they could present their issues directly before the authorities concerned. According to NCW officials, the hearings will give priority to previously submitted complaints, but walk-in cases will also be addressed with equal urgency, with efforts made to resolve them on-the-spot, wherever possible. According to official data, Delhi has the second highest number of complaints registered in NCW after Uttar Pradesh this year, with the highest number of complaints relating to domestic violence at 253.
