Latest news with #JeffKorn
Yahoo
09-05-2025
- Business
- Yahoo
Crexendo Inc (CXDO) Q1 2025 Earnings Call Highlights: Strong Revenue Growth Amid Competitive ...
Release Date: May 06, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Crexendo Inc (NASDAQ:CXDO) reported a 12% year-over-year increase in total revenue, reaching $16.1 million. The software solutions revenue grew by 33%, with gross margins in this segment increasing by 500 basis points to 78%. The company achieved GAAP profitability for the seventh consecutive quarter, with a net income of $1.2 million. Crexendo Inc (NASDAQ:CXDO) surpassed 6 million users on its software solutions platform, indicating strong demand. The company is strategically investing in innovation and infrastructure, including a migration to Oracle Cloud Infrastructure, expected to drive cost savings and margin expansion. Product revenue declined by 22% to $1.1 million compared to the previous year. Service revenue gross margin decreased by 3% quarter over quarter to 57%. The telecom market remains highly competitive, with some competitors engaging in unsustainable pricing practices. Operating expenses increased by 8% to $14.9 million, impacting overall profitability. There is uncertainty in the market due to macroeconomic factors, although Crexendo Inc (NASDAQ:CXDO) has not yet seen a measurable weakening in demand. Warning! GuruFocus has detected 5 Warning Signs with CXDO. Q: Jeff, you mentioned sustainable double-digit growth. Is this guidance relevant for the entire year 2025 or specifically for Q2? A: Jeff Korn, CEO: The guidance is for year-over-year growth. While there can be quarterly variances, we are confident in achieving a minimum of 10% year-over-year growth. Q: Are there any changes in competitor behavior regarding aggressive pricing and incentives? A: Jeff Korn, CEO: The behavior remains similar to 2024. We believe these practices are unsustainable, and we continue to focus on profitable growth by delivering superior service and customer experience. Q: Can you provide more details on the impressive software gross margin improvement and its sustainability? A: Ron Vincent, CFO: The margin improvement is driven by increased revenue in the software solutions division. While we had a great quarter, we target a 73-75% range for the full year. Q: How is the acquisition of Metaswitch by Allianza affecting the market, and what are you seeing in terms of competition? A: Jeff Korn, CEO: We haven't seen significant changes yet. Our differentiated model and service level continue to attract interest, and we are confident in winning more business due to our superior product and flexibility. Q: Can you provide an update on the EVP app ecosystem and its integration progress? A: Anan Bosch, CSO: We are onboarding 10 to 12 partners regularly, with a recent increase in interest for AI and customer service applications. The ecosystem is growing, and we are seeing significant interest in these areas. For the complete transcript of the earnings call, please refer to the full earnings call transcript. This article first appeared on GuruFocus.
Yahoo
09-05-2025
- Business
- Yahoo
Crexendo Inc (CXDO) Q1 2025 Earnings Call Highlights: Strong Revenue Growth Amid Competitive ...
Release Date: May 06, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. Crexendo Inc (NASDAQ:CXDO) reported a 12% year-over-year increase in total revenue, reaching $16.1 million. The software solutions revenue grew by 33%, with gross margins in this segment increasing by 500 basis points to 78%. The company achieved GAAP profitability for the seventh consecutive quarter, with a net income of $1.2 million. Crexendo Inc (NASDAQ:CXDO) surpassed 6 million users on its software solutions platform, indicating strong demand. The company is strategically investing in innovation and infrastructure, including a migration to Oracle Cloud Infrastructure, expected to drive cost savings and margin expansion. Product revenue declined by 22% to $1.1 million compared to the previous year. Service revenue gross margin decreased by 3% quarter over quarter to 57%. The telecom market remains highly competitive, with some competitors engaging in unsustainable pricing practices. Operating expenses increased by 8% to $14.9 million, impacting overall profitability. There is uncertainty in the market due to macroeconomic factors, although Crexendo Inc (NASDAQ:CXDO) has not yet seen a measurable weakening in demand. Warning! GuruFocus has detected 5 Warning Signs with CXDO. Q: Jeff, you mentioned sustainable double-digit growth. Is this guidance relevant for the entire year 2025 or specifically for Q2? A: Jeff Korn, CEO: The guidance is for year-over-year growth. While there can be quarterly variances, we are confident in achieving a minimum of 10% year-over-year growth. Q: Are there any changes in competitor behavior regarding aggressive pricing and incentives? A: Jeff Korn, CEO: The behavior remains similar to 2024. We believe these practices are unsustainable, and we continue to focus on profitable growth by delivering superior service and customer experience. Q: Can you provide more details on the impressive software gross margin improvement and its sustainability? A: Ron Vincent, CFO: The margin improvement is driven by increased revenue in the software solutions division. While we had a great quarter, we target a 73-75% range for the full year. Q: How is the acquisition of Metaswitch by Allianza affecting the market, and what are you seeing in terms of competition? A: Jeff Korn, CEO: We haven't seen significant changes yet. Our differentiated model and service level continue to attract interest, and we are confident in winning more business due to our superior product and flexibility. Q: Can you provide an update on the EVP app ecosystem and its integration progress? A: Anan Bosch, CSO: We are onboarding 10 to 12 partners regularly, with a recent increase in interest for AI and customer service applications. The ecosystem is growing, and we are seeing significant interest in these areas. For the complete transcript of the earnings call, please refer to the full earnings call transcript. This article first appeared on GuruFocus.
Associated Press
28-04-2025
- Business
- Associated Press
Crexendo's AI-Native Software Platform Selected By VOIPLY to Accelerate Cloud Innovation
PHOENIX, ARIZONA / ACCESS Newswire / April 28, 2025 / Crexendo®, Inc. (NASDAQ:CXDO), an award-winning software technology company that is a premier provider of cloud communication platform software and unified communication as a service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes, today announced that VOIPLY, a rapidly growing nationwide cloud communications provider for business and residential customers, has selected Crexendo's NetSapiens platform as their next generation growth platform. VOIPLY, needed a solution that could empower their expansion while delivering a more profitable and feature rich platform. After evaluating several platforms, VOIPLY chose Crexendo's NetSapiens platform to unlock unrestricted growth and profitability. 'We chose Crexendo's AI-native platform for its advanced technology and the freedom it provides to innovate,' said Shea Georgetti, CEO of VOIPLY. 'Crexendo's session-based pricing has liberated us from the constraints of expensive, rigid pricing models, enabling us to grow more freely and enhance our profitability. The ability to purchase without being locked into a subscription, along with the secure and scalable hosting on Crexendo's robust Oracle Cloud infrastructure (OCI), makes it the perfect solution for our evolving needs.' 'We're excited to partner with VOIPLY as they leverage the full potential of Crexendo's AI-native platform,' said Jeff Korn, Chairman and CEO of Crexendo. 'The NetSapiens Platform provides VOIPLY with the flexibility to grow and customize their offerings, enabling them to take full control of their destiny. With Crexendo's advanced technology, VOIPLY is empowered to explore new possibilities and create more personalized solutions for their customers. We're proud to be the engine in VOIPLY's transformation and look forward to supporting their continued success as they redefine what's possible in cloud communications. We are excited by their confidence in our best in the industry software platform. They understand our disruptive model of sessions not seats and will benefit from our open API's for the future and we are thrilled to be a part of their growth.' This partnership marks a pivotal moment for VOIPLY as they embrace a future defined by flexibility, innovation, and growth. As the cloud communications landscape continues to evolve, Crexendo is proud to play a key role in VOIPLY's journey, empowering them to unlock their full potential and drive long-term success. About Crexendo® Crexendo, Inc. is an award-winning software technology company that is a premier provider of cloud communication platform software and unified communications as a service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes. Our cloud communications software solutions currently support over six million end users globally, through an extensive network of over 235 cloud communication platform software subscribers and our direct retail offering. About VOIPLY Voiply is a rapidly growing nationwide provider of VoIP solutions for both home and business customers. With a strong focus on simplicity, affordability, and customer satisfaction, Voiply delivers reliable cloud-based phone services designed to meet the needs of modern households and businesses. Serving over 50,000 customers across the United States and Canada, Voiply continues to expand its footprint with innovative features, flexible plans, and outstanding support. Safe Harbor Statement This press release contains forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a 'safe harbor'' for such forward-looking statements. The words, 'believe,'' 'expect,'' 'anticipate,'' 'estimate,' 'will'' and other similar statements of expectation identify forward-looking statements. Specific forward-looking statements in this press release include information about Crexendo (i) being excited to partner with VOIPLY as they leverage the full potential of Crexendo's AI-native platform; (ii) NetSapiens Platform provides VOIPLY with the flexibility to grow and customize their offerings, enabling them to take full control of their destiny; (iii) having advanced technology allowing VOIPLY to be empowered to explore new possibilities and create more personalized solutions for their customers' (iv) being proud to be the engine in VOIPLY's transformation and looking forward to supporting their continued success as they redefine what's possible in cloud communications; (v) being excited by their confidence in it's best in the industry software platform; (vi) understanding that VOIPLY will benefit from the Company disruptive model of sessions not seats and open API's and (vii) and being thrilled to be a part of VOIPLY's growth. For a more detailed discussion of risk factors that may affect Crexendo's operations and results, please refer to the company's Form 10-K for the year ended December 31, 2024, and Form 10-Qs as filed with the SEC. These forward-looking statements speak only as of the date on which such statements are made, and the company undertakes no obligation to update such forward-looking statements, except as required by law. Contact Information Doug Gaylor President and Chief Operating Officer [email protected] 602-732-7990 SOURCE: Crexendo, Inc. press release
Associated Press
16-04-2025
- Business
- Associated Press
Crexendo's AI-Powered Cloud Communications Platform Rated #1 in 18 Satisfaction Metrics in G2's Spring 2025 Reports
PHOENIX, ARIZONA / ACCESS Newswire / April 16, 2025 / Crexendo®, Inc. (NASDAQ:CXDO),an award-winning software technology company that is a premier provider of cloud communication platform software and unified communication as a service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes, today announced that it has again been honored for its AI-enhanced cloud business communications platform in G2's Spring 2025 Reports for VoIP, UCaaS, and Customer Communications Management. the leading business software review platform, enables users to research and select solutions backed by real, verified customer reviews. Crexendo is rated #1 in 18 individual customer satisfaction metrics including Native VoIP, CCaaS Option, Voicemail to Email, Voicemail to SMS, and more, and has maintained its #1 ranking for Ease of Use and Quality of Support for ten consecutive quarters. The company also retained top satisfaction ratings for Best Meets Requirements, Ease of Admin, Ease of Doing Business With, and Users Most Likely to Recommend. Additionally, Crexendo was recognized as a top trending provider in G2's Spring 2025 Momentum Grid Reports for Customer Communications Management, UCaaS, and VoIP. These reports highlight companies voted as the most innovative and fastest growing in their categories. Crexendo continues to maintain its outstanding 4.9 out of 5-star rating, sustained for 12 consecutive quarters. 'Our company is relentlessly committed to delivering exceptional customer service, strong end-user experiences, and extremely reliable platform stability and usability. Our commitment to our customers continues to disrupt the cloud communications industry with cutting edge technology,' said Jeff Korn, Crexendo CEO and Chairman. 'We are very proud of the new innovations in our platform powered by the latest Generative AI technology. Being recognized in the G2 Spring reports confirms Crexendo's hard work and dedication to ingenuity and continuing to lead. I firmly believe that Crexendo's NetSapiens cloud communications platform is superior to any other business communications solution.' Korn added, " We are extremely pleased that our customers continue to highlight their positive feedback on and share our enthusiasm about our innovations. I am very proud of our team who strives every day to keep us on the cutting edge which I believe is why Crexendo is the fastest-growing platform in America, serving over 6 million end users globally. We are very thankful for our customer's continued support, and our top ratings are a testament to our team's dedication to delivering innovative, award-winning solutions.' 'Congratulations to Crexendo for its inclusion in our G2 Spring 2025 reports. Powered by verified and authentic customer reviews, potential buyers know they can trust these rankings when researching and selecting software for their business needs,' said Sydney Sloan, CMO of G2. 'According to G2's 2024 Buyer Behavior Report, 69% of software buyers globally say they only engage a salesperson once they have arrived at their purchasing decision. As software buyers increasingly turn to trusted customer reviews to inform their purchasing decisions, they know they can rely on G2, the world's largest software marketplace. G2's quarterly Market Reports are rooted in the authentic voice of customers. Simply put, their feedback guides our rankings - including Crexendo's position in G2's Spring reports.' About G2 G2 is the world's largest and most trusted software marketplace. More than 100 million people annually - including employees at all Fortune 500 companies - use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business - including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit and follow us on LinkedIn. About Crexendo® Crexendo, Inc. is an award-winning software technology company that is a premier provider of cloud communication platform software and unified communications as a service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes. Our cloud communications software solutions currently support over six million end users globally, through an extensive network of over 235 cloud communication platform software subscribers and our direct retail offering. To learn more about Crexendo, visit Safe Harbor Statement This press release contains forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a 'safe harbor'' for such forward-looking statements. The words, 'believe,'' 'expect,'' 'anticipate,'' 'estimate,'' 'will'' and other similar statements of expectation identify forward-looking statements. Specific forward-looking statements in this press release include information about Crexendo (i) being relentlessly committed to delivering exceptional customer service, strong end-user experiences, and extremely reliable platform stability and usability; (ii) its commitment to customers continues to disrupt the cloud communications industry with cutting edge technology; (iii) being very proud of the new innovations in our platform powered by the latest Generative AI technology; (iv) believing that being recognized in the G2 Spring reports confirms it's hard work and dedication to ingenuity and continuing to lead; (v) believing that it's NetSapiens cloud communications platform is superior to any other business communications solution (vi) being extremely pleased that customers continue to highlight their positive feedback on and share our enthusiasm about innovations; (vii) being very proud of it's team who strives every day to keep it on the cutting edge and (viii) believing that is why Crexendo is the fastest-growing platform in America, serving over 6 million end users globally and that the top ratings are a testament to our team's dedication to delivering innovative, award-winning solutions. For a more detailed discussion of risk factors that may affect Crexendo's operations and results, please refer to the company's Form 10-K for the year ended December 31, 2024 and SEC forms 10-Q's as filed. These forward-looking statements speak only as of the date on which such statements are made, and the company undertakes no obligation to update such forward-looking statements, except as required by law. Contact Information Doug Gaylor President and Chief Operating Officer [email protected] 602-732-7990 SOURCE: Crexendo, Inc. press release
