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ServiceNow and UKG Collaborate to Supercharge Employee Productivity and Efficiency With Agentic AI
ServiceNow and UKG Collaborate to Supercharge Employee Productivity and Efficiency With Agentic AI

Yahoo

time06-05-2025

  • Business
  • Yahoo

ServiceNow and UKG Collaborate to Supercharge Employee Productivity and Efficiency With Agentic AI

UKG's AI solutions integrate with ServiceNow's AI Agent Fabric to modernize digital employee experiences by streamlining operational and administrative tasks with a people-centric approach LAS VEGAS, May 06, 2025--(BUSINESS WIRE)--Knowledge 2025 — Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, and UKG, a leader in AI-first HR, payroll, and workforce management SaaS solutions, announced a new collaboration to supercharge employee productivity and efficiency with agentic AI. UKG's AI solutions, powered by UKG People Fabric, will integrate with ServiceNow's new AI Agent Fabric announced today, to modernize digital employee experiences by streamlining operational and administrative tasks across payroll, workforce management, and HR solutions. The impact of AI on simplifying work processes and driving outcomes ranges from improvements in productivity to the ability to reimagine the work itself. According to the Josh Bersin Company, preliminary indications show that AI focused on improving existing jobs can provide between 15% to 50% productivity improvements and that utilizing AI agents for both common and complex tasks can offer upwards of 300+% improvements. UKG and ServiceNow share a vision for streamlined, autonomous, AI-first solutions that free up employees across every department to focus on strategic priorities and drive impact for enterprise workforces. "ServiceNow and UKG put people at the heart of every innovation, to create breakthrough experiences in a new era of human-AI collaboration," said Bill McDermott, chairman and CEO of ServiceNow. "AI is transforming how businesses operate, adapt faster to change, and deliver value. Together, we're making sure that every employee, every customer, every company can put AI to work for people." "By integrating UKG and ServiceNow's AI agents into a single, seamless platform, we're making it possible for our customers to focus on what matters most - purpose, progress, and impact," said Jennifer Morgan, CEO at UKG. "When we make work more productive and more efficient for all employees, we help unlock their full potential so that businesses can thrive, from the front office to the frontline." Enhancing workforce operations with AI agents ServiceNow and UKG AI agents – working together as part of AI Agent Fabric – will streamline both common and complex employee tasks, enhancing business agility and employee experiences across sectors like retail, healthcare, and manufacturing.

ServiceNow and UKG Collaborate to Supercharge Employee Productivity and Efficiency With Agentic AI
ServiceNow and UKG Collaborate to Supercharge Employee Productivity and Efficiency With Agentic AI

Business Wire

time06-05-2025

  • Business
  • Business Wire

ServiceNow and UKG Collaborate to Supercharge Employee Productivity and Efficiency With Agentic AI

LAS VEGAS--(BUSINESS WIRE)-- Knowledge 2025 – Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, and UKG a leader in AI-first HR, payroll, and workforce management SaaS solutions, announced a new collaboration to supercharge employee productivity and efficiency with agentic AI. UKG's AI solutions, powered by UKG People Fabric, will integrate with ServiceNow's new AI Agent Fabric announced today, to modernize digital employee experiences by streamlining operational and administrative tasks across payroll, workforce management, and HR solutions. The impact of AI on simplifying work processes and driving outcomes ranges from improvements in productivity to the ability to reimagine the work itself. According to the Josh Bersin Company, preliminary indications show that AI focused on improving existing jobs can provide between 15% to 50% productivity improvements and that utilizing AI agents for both common and complex tasks can offer upwards of 300+% improvements. UKG and ServiceNow share a vision for streamlined, autonomous, AI-first solutions that free up employees across every department to focus on strategic priorities and drive impact for enterprise workforces. 'ServiceNow and UKG put people at the heart of every innovation, to create breakthrough experiences in a new era of human-AI collaboration,' said Bill McDermott, chairman and CEO of ServiceNow. 'AI is transforming how businesses operate, adapt faster to change, and deliver value. Together, we're making sure that every employee, every customer, every company can put AI to work for people.' 'By integrating UKG and ServiceNow's AI agents into a single, seamless platform, we're making it possible for our customers to focus on what matters most - purpose, progress, and impact,' said Jennifer Morgan, CEO at UKG. 'When we make work more productive and more efficient for all employees, we help unlock their full potential so that businesses can thrive, from the front office to the frontline.' Enhancing workforce operations with AI agents ServiceNow and UKG AI agents – working together as part of AI Agent Fabric – will streamline both common and complex employee tasks, enhancing business agility and employee experiences across sectors like retail, healthcare, and manufacturing. Employee moments that matter: There are big and little moments in an employee's journey that impact their productivity, engagement, and lives outside of work, including onboarding, leaves of absence, internal job changes, and time-off requests. ServiceNow and UKG AI agents will collaborate seamlessly and invisibly to complete complex, multi-system tasks through a single, simple experience. Modernizing payroll: Manual processes, disconnected systems, and stretched teams can no longer keep pace with evolving tax laws, labor regulations, and wage mandates across multiple jurisdictions, which makes accurate, fast responses to employee questions difficult. Agentic AI solutions from ServiceNow and UKG are designed to provide employees with real-time answers while freeing up payroll teams to focus on strategic projects. Solving industry-specific needs: The key to weathering the dynamic economic landscape is business agility. The partnership will offer optimized scheduling, forecasting, absence, and time management capabilities for frontline workers across multiple industries through interconnected AI agents. For example, ServiceNow and UKG AI agents will be able to recommend sourcing and procurement forecasts based on patterns and historical data, as well as future scenarios such as delivery disruptions from manufacturing slowdowns. 'ServiceNow and UKG each have deep experience building transformative solutions that drive employee outcomes,' said Josh Bersin, founder and CEO at The Josh Bersin Company. 'This level of strategic partnership, developing agent-to-agent orchestration, gives organizations of all sizes a seamless and integrated way to deploy and leverage AI for scale, employee productivity, and growth.' About ServiceNow ServiceNow (NYSE: NOW) is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes. For more information, visit: © 2025 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. About UKG At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 organizations across all sizes, industries, and geographies trust UKG HR, payroll, and workforce management cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world's largest collection of people data, work data, and employee sentiment data, combined with rich experience using artificial intelligence in the service of people, we connect employee and workforce insights with business outcomes to show what's possible when organizations invest in their people. To learn more, visit

UKG, The Largest US Based Private SaaS Company, is Expanding its India Footprint to Drive Global Innovation
UKG, The Largest US Based Private SaaS Company, is Expanding its India Footprint to Drive Global Innovation

Business Standard

time29-04-2025

  • Business
  • Business Standard

UKG, The Largest US Based Private SaaS Company, is Expanding its India Footprint to Drive Global Innovation

NewsVoir Pune (Maharashtra) [India], April 29: UKG (Ultimate Kronos Group), the largest U.S.-based private SaaS company in the world and an Industry leader in HR, Payroll, and Workforce Management solutions, announced the opening of its Centre of Excellence in Pune, Maharashtra, marking a new milestone in UKG's growth journey in India. This new India office is designed to deliver cutting-edge solutions to customers in 150 countries worldwide, leveraging the city's highly skilled and diverse talent pool. With 80,000 organizations using its cloud solutions around the world, UKG supports a growing customer base across the world and in India to optimize workforce strategies, drive better business outcomes, and help every organization become a great place to work through technology built for all. With recent strategic appointments-including Jennifer Morgan as EO and Nitin Chandel as Group Vice President and India Country Manager-UKG is reinforcing its leadership bench as it enters a new chapter of growth and innovation. Expansion In India UKG has been present in India since 2007. The new space in Pune will complement UKG's existing offices in Noida, Mumbai, and Bengaluru, contributing to the company's growing presence in the country, where UKG employs more than 3,000 people. The Pune centre is expected to house up to 500 employees this year and will focus on advancing UKG's product innovation along with AI-powered workforce management platforms and solutions. By tapping into Pune's thriving technology talent ecosystem-including the presence of premier engineering colleges and a talented tech community-UKG aims to accelerate its mission of helping organizations become great places to work. To celebrate this milestone, an exclusive networking event with Pune's top and trending tech minds was organised this week, with an opportunity to explore new ideas and strengthen the bonds that drive our collective success as a region. "India has always been a key global growth engine for us. The contributions from the India team have been critical for UKG in reaching the #1 market share position in our industry worldwide. Our continued India expansion, starting here in Pune, will play a pivotal role in driving the next chapter of our global growth success," said Nitin Chandel, Group Vice President & India Country Manager, UKG. "Our investment in this new centre reinforces our long-term commitment to India and recognizes Pune's rising stature in the global tech landscape as a strategic location for growth and AI-led innovation." "At UKG, we are focused on building global platforms that power the modern workforce. The Pune Centre of Excellence will be an integral part of our product and technology ecosystem, helping us scale faster, innovate more boldly, and deliver outcomes that matter-not just for our customers in India, but all 80,000 organizations that rely on UKG solutions around the world," said UKG Chief Product Officer Suresh Vittal. "We see Pune as a strategic site where deep engineering expertise meets a culture of innovation. The talent we bring here will be at the forefront of solving complex challenges and shaping the future of our global HCM and workforce management solutions." UKG cares deeply about its community and its responsibility to take care of the world in which it lives and works. Doing the right thing for its employees, customers, and communities is a core commitment. In the coming months, UKG is set to invest in several new initiatives in the region, in addition to the support it already extends to its community partners ANK-NGO and based in Delhi-NCR. As part of its India growth strategy, UKG plans to hire more than 500+ professionals across engineering, product, and customer-facing roles in Pune by the end of the year. To further strengthen its talent base, UKG has also launched nationwide hiring drives - engaging talent across India - and introducing them to its innovation-led, R & D-focused culture. These efforts reflect UKG's deep commitment to belonging, inclusion, and building dynamic teams that represent the best of India's technology talent. Kickstarting its talent development and campus engagement in the region, UKG was a key sponsor for the Tech Fest in April, hosted by MKSSS's Cummins College of Engineering for Women in Pune. UKG's Early Careers team has hired 300+ campus graduates across the country this fiscal year, reflecting the company's focus on building a strong talent pipeline in India. UKG is on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 organizations across all sizes, industries, and geographies-including two-thirds of the Fortune 1000-trust UKG HR, payroll, and workforce management culture cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world's largest collection of people data, work data, and culture data combined with rich experience using artificial intelligence in the service of people, we connect culture insights with business outcomes to show what's possible when organizations invest in their people. (ADVERTORIAL DISCLAIMER: The above press release has been provided by NewsVoir. ANI will not be responsible in any way for the content of the same)

UKG, The Largest US Based Private SaaS Company, is Expanding its India Footprint to Drive Global Innovation
UKG, The Largest US Based Private SaaS Company, is Expanding its India Footprint to Drive Global Innovation

Fashion Value Chain

time29-04-2025

  • Business
  • Fashion Value Chain

UKG, The Largest US Based Private SaaS Company, is Expanding its India Footprint to Drive Global Innovation

UKG (Ultimate Kronos Group), the largest U.S.-based private SaaS company in the world and an Industry leader in HR, Payroll, and Workforce Management solutions, announced the opening of its Centre of Excellence in Pune, Maharashtra, marking a new milestone in UKG's growth journey in India. This new India office is designed to deliver cutting-edge solutions to customers in 150 countries worldwide, leveraging the city's highly skilled and diverse talent pool. With 80,000 organizations using its cloud solutions around the world, UKG supports a growing customer base across the world and in India to optimize workforce strategies, drive better business outcomes, and help every organization become a great place to work through technology built for all. UKG Pune Office With recent strategic appointments-including Jennifer Morgan as EO and Nitin Chandel as Group Vice President and India Country Manager-UKG is reinforcing its leadership bench as it enters a new chapter of growth and innovation. Expansion In India UKG has been present in India since 2007. The new space in Pune will complement UKG's existing offices in Noida, Mumbai, and Bengaluru, contributing to the company's growing presence in the country, where UKG employs more than 3,000 people. The Pune centre is expected to house up to 500 employees this year and will focus on advancing UKG's product innovation along with AI-powered workforce management platforms and solutions. By tapping into Pune's thriving technology talent ecosystem-including the presence of premier engineering colleges and a talented tech community-UKG aims to accelerate its mission of helping organizations become great places to work. To celebrate this milestone, an exclusive networking event with Punes top and trending tech minds was organised this week, with an opportunity to explore new ideas and strengthen the bonds that drive our collective success as a region. 'India has always been a key global growth engine for us. The contributions from the India team have been critical for UKG in reaching the #1 market share position in our industry worldwide. Our continued India expansion, starting here in Pune, will play a pivotal role in driving the next chapter of our global growth success,' said Nitin Chandel, Group Vice President & India Country Manager, UKG. 'Our investment in this new centre reinforces our long-term commitment to India and recognizes Pune's rising stature in the global tech landscape as a strategic location for growth and AI-led innovation.' 'At UKG, we are focused on building global platforms that power the modern workforce. The Pune Centre of Excellence will be an integral part of our product and technology ecosystem, helping us scale faster, innovate more boldly, and deliver outcomes that matter-not just for our customers in India, but all 80,000 organizations that rely on UKG solutions around the world,' said UKG Chief Product Officer Suresh Vittal. 'We see Pune as a strategic site where deep engineering expertise meets a culture of innovation. The talent we bring here will be at the forefront of solving complex challenges and shaping the future of our global HCM and workforce management solutions.' UKG cares deeply about its community and its responsibility to take care of the world in which it lives and works. Doing the right thing for its employees, customers, and communities is a core commitment. In the coming months, UKG is set to invest in several new initiatives in the region, in addition to the support it already extends to its community partners ANK-NGO and based in Delhi-NCR. As part of its India growth strategy, UKG plans to hire more than 500+ professionals across engineering, product, and customer-facing roles in Pune by the end of the year. To further strengthen its talent base, UKG has also launched nationwide hiring drives – engaging talent across India – and introducing them to its innovation-led, R&D-focused culture. These efforts reflect UKG's deep commitment to belonging, inclusion, and building dynamic teams that represent the best of India's technology talent. Kickstarting its talent development and campus engagement in the region, UKG was a key sponsor for the Tech Fest in April, hosted by MKSSSs Cummins College of Engineering for Women in Pune. UKG's Early Careers team has hired 300+ campus graduates across the country this fiscal year, reflecting the company's focus on building a strong talent pipeline in India. About UKG UKG is on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 organizations across all sizes, industries, and geographies-including two-thirds of the Fortune 1000-trust UKG HR, payroll, and workforce management culture cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world's largest collection of people data, work data, and culture data combined with rich experience using artificial intelligence in the service of people, we connect culture insights with business outcomes to show what's possible when organizations invest in their people.

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