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VSTS Q1 Earnings Call: Revenue Miss, Service Challenges, and Leadership Transition Shape Outlook
VSTS Q1 Earnings Call: Revenue Miss, Service Challenges, and Leadership Transition Shape Outlook

Yahoo

time20-05-2025

  • Business
  • Yahoo

VSTS Q1 Earnings Call: Revenue Miss, Service Challenges, and Leadership Transition Shape Outlook

Uniform rental provider Vestis Corporation (NYSE:VSTS) fell short of the market's revenue expectations in Q1 CY2025, with sales falling 5.7% year on year to $665.2 million. On the other hand, the company expects next quarter's revenue to be around $678 million, close to analysts' estimates. Its non-GAAP loss of $0.05 per share was significantly below analysts' consensus estimates. Is now the time to buy VSTS? Find out in our full research report (it's free). Revenue: $665.2 million vs analyst estimates of $693 million (5.7% year-on-year decline, 4% miss) Adjusted EPS: -$0.05 vs analyst estimates of $0.15 (significant miss) Adjusted EBITDA: $47.62 million vs analyst estimates of $83.07 million (7.2% margin, 42.7% miss) Revenue Guidance for Q2 CY2025 is $678 million at the midpoint, roughly in line with what analysts were expecting EBITDA guidance for Q2 CY2025 is $63 million at the midpoint, below analyst estimates of $89.75 million Operating Margin: -1.3%, down from 6.1% in the same quarter last year Free Cash Flow was -$6.85 million, down from $63.16 million in the same quarter last year Market Capitalization: $814.4 million Vestis Corporation's first quarter results reflected operational challenges stemming from volume declines and ongoing customer service issues, as discussed by interim CEO Phillip Holloman. The company faced revenue headwinds as rental sales fell short of expectations, primarily due to lower demand from hospitality customers post-holiday and a drop in billings for lost or ruined inventory. Management also cited seasonal factors and continuing service-related credits as key contributors to underperformance. Looking ahead, Vestis leadership shifted to providing only quarterly guidance, citing both the need to realign internal forecasting and external macroeconomic uncertainty. The company expects slight sequential revenue improvement, but margins are projected to remain pressured. Holloman emphasized ongoing investments in customer service and operational efficiency, while incoming CEO Jim Barber's leadership transition is expected to influence future strategy and execution. CFO Kelly Janzen noted, 'We are encouraged by recent trends,' but acknowledged the need for continued improvements in retention and service delivery. Vestis management attributed the latest quarter's shortfall to internal operational issues and seasonal demand factors, while highlighting steps underway to stabilize performance and support future growth. Leadership transition announced: Former UPS COO Jim Barber was appointed as the incoming CEO, effective June 2025, signaling a shift in leadership focus. Customer service focus: Management acknowledged that service deficiencies, such as product shortages and cleaning quality, drove increased credits issued to customers, adversely affecting revenue. Sales team ramp-up: The frontline sales organization is now fully staffed, with productivity per sales representative rising 10% over the quarter, supporting improved new business wins. Lost versus new business: Although lost business still exceeded new wins, the gap narrowed by about 10% quarter-over-quarter, and new customer installations rose 35% year-over-year. Operational changes and cost control: The company continued plant consolidations and asset utilization initiatives, while emphasizing the need to balance cost reductions with investments to retain customers and enhance service. Management's outlook for the next quarter is shaped by ongoing investments in service and sales capacity, tempered by the need to address persistent cost pressures and internal execution risks. Customer retention improvements: The company is prioritizing service enhancements and operational reliability to reduce customer churn, which management believes is essential for stabilizing revenue. Margin recovery efforts: Efforts to improve gross margin include stricter control over service credits, optimization of facility operations, and reduced discretionary spending. CEO transition impact: The incoming CEO is expected to evaluate further strategic and operational changes, potentially increasing investment to drive a turnaround in customer service and sales effectiveness. Andy Wittmann (Baird): Asked about management's confidence that this quarter marks the bottom and whether operational service issues are being resolved. Management cited improving monthly revenue trends but acknowledged the need for sustained progress. Shlomo Rosenbaum (Stifel): Inquired about the duration and required investment of the cultural transformation to address recurring service issues. Leadership described a renewed focus on accountability and customer-centric operations, but emphasized it will take time. Luke McFadden (William Blair): Sought clarity on when new business is expected to exceed lost business. The company expressed optimism, citing increased sales team productivity but did not provide a specific timeline. Ronan Kennedy (Barclays): Asked whether revenue declines and suspended guidance were due to internal factors or broader market trends. Management confirmed most issues were internal, especially related to customer retention and service. Stephanie Moore (Jefferies): Requested details on how Vestis differentiates itself to win new customers given recent service challenges. Management highlighted that 56% of new wins came from competitors and pointed to new service tools and processes. In the upcoming quarters, the StockStory team will monitor (1) whether service initiatives succeed in reducing customer churn and credits, (2) the impact of the CEO transition on operational strategy and execution, and (3) the ability of the fully staffed sales team to convert increased pipeline activity into sustained revenue growth. Improvements in free cash flow and margin stabilization will also be key areas of focus. Vestis currently trades at a forward P/E ratio of 7.8×. Should you double down or take your chips? See for yourself in our free research report. The market surged in 2024 and reached record highs after Donald Trump's presidential victory in November, but questions about new economic policies are adding much uncertainty for 2025. While the crowd speculates what might happen next, we're homing in on the companies that can succeed regardless of the political or macroeconomic environment. Put yourself in the driver's seat and build a durable portfolio by checking out our Top 5 Strong Momentum Stocks for this week. This is a curated list of our High Quality stocks that have generated a market-beating return of 176% over the last five years. Stocks that made our list in 2020 include now familiar names such as Nvidia (+1,545% between March 2020 and March 2025) as well as under-the-radar businesses like the once-small-cap company Exlservice (+354% five-year return). Find your next big winner with StockStory today.

Vestis Corp (VSTS) Q2 2025 Earnings Call Highlights: Navigating Challenges with Strategic ...
Vestis Corp (VSTS) Q2 2025 Earnings Call Highlights: Navigating Challenges with Strategic ...

Yahoo

time08-05-2025

  • Business
  • Yahoo

Vestis Corp (VSTS) Q2 2025 Earnings Call Highlights: Navigating Challenges with Strategic ...

Q : Can you comment on your confidence that the current earnings level marks the bottom, given the service issues and revenue growth deceleration? A : Philip Homan, Interim Executive Chairman, President, and CEO, expressed confidence in the guidance for the next quarter, supported by sustainable trends. Kelly Janzen, CFO, added that the decline was largely seasonal, and recent trends show positive revenue growth, reinforcing their confidence. Net loss for the quarter was $28 million, with a diluted loss per share of $0.21, highlighting ongoing financial challenges. Revenue from existing customers declined by approximately $8 million in Q2 compared to Q1, including a $4 million decrease in LNR revenue. Adjusted EBITDA margin decreased to 9.4% from 11.9% in Q1, reflecting the impact of lower revenue on a relatively fixed cost structure. Successfully executed an amendment to the credit agreement, providing additional financial flexibility through the end of fiscal 2026. Field sales and national account teams installed 35% more recurring revenue year over year and 10% more than in the first quarter. Frontline sales team is fully staffed, with average productivity per sales representative increasing by approximately 10% over the second quarter. New business contributed 2.4% of revenue growth, with strong performance in frontline sales and national accounts. Jim Barber, former COO of UPS, will join as President and CEO, bringing proven leadership and a track record of driving profitable growth. For the complete transcript of the earnings call, please refer to the full earnings call transcript . Guidance for Q3: Revenue expected between $674 million to $682 million; adjusted EBITDA at least $63 million. Story Continues Q: Are there any further actions planned on the cost structure, and can you provide insights on free cash flow guidance? A: Kelly Janzen, CFO, mentioned that while they are not providing cash flow guidance, they expect free cash flow to be around $80 million annually after normalizing inventory investments. Philip Homan noted ongoing efforts to optimize plant operations and emphasized the need to balance cost reduction with customer service investments. Q: What steps are being taken to address service issues, and why are there volume concerns compared to competitors like Cintas? A: Philip Homan highlighted a renewed focus on improving service by organizing resources and enhancing customer-centric culture. Kelly Janzen explained that product mix differences, particularly in linen and hospitality sectors, contributed to volume fluctuations, unlike competitors. Q: When do you expect new business to exceed lost business, and how is the demand environment amid macroeconomic uncertainties? A: Kelly Janzen is optimistic about narrowing the gap between new and lost business, driven by increased sales momentum. Philip Homan noted no significant demand changes from customers, indicating continued strength in the industrial laundry rental market. Q: Can you elaborate on the decision to suspend annual guidance and the status of strategic evaluations? A: Kelly Janzen stated that the shift to quarterly guidance reflects a need to realign forecasting amid potential macroeconomic impacts. Philip Homan confirmed no active strategic evaluations are ongoing, focusing instead on cultural transformation and operational improvements. For the complete transcript of the earnings call, please refer to the full earnings call transcript. This article first appeared on GuruFocus.

Vestis Appoints Jim Barber as President and Chief Executive Officer
Vestis Appoints Jim Barber as President and Chief Executive Officer

Business Wire

time06-05-2025

  • Business
  • Business Wire

Vestis Appoints Jim Barber as President and Chief Executive Officer

ATLANTA--(BUSINESS WIRE)--Vestis Corporation (NYSE: VSTS) ('Vestis' or the 'Company'), a leading provider of uniforms and workplace supplies, today announced the appointment of Jim Barber as President and Chief Executive Officer and as a member of the company's Board of Directors (the 'Board'), effective June 2, 2025. Mr. Barber succeeds Phillip Holloman, who has been serving as Interim Executive Chairman, President and Chief Executive Officer since March 18, 2025. Mr. Holloman will return to his role as Chairman of the Board following the transition. Mr. Barber brings more than 35 years of relevant logistics, operations and route-based experience, having served in several leadership positions at UPS and on multiple public company boards. As the next President and CEO, he will be responsible for overseeing all aspects of the company's business, including operational excellence, customer service, talent and growth. He will focus on enhancing Vestis' strategy, delivering exceptional service for its customers and driving long-term performance improvement for its shareholders. 'I am pleased to welcome Jim Barber as our next President and CEO and am confident he has the right skills and experience to lead Vestis forward,' said Mr. Holloman. 'Jim is a proven leader with a track record of driving profitable growth, making him well suited to drive the next chapter of our strategy, with a focus on enhancing execution and instilling a customer-centric mindset throughout the organization. I look forward to partnering with Jim to capture the significant opportunity ahead in the attractive uniform rental, direct sales and workplace supplies market and drive long-term value for our shareholders.' Mr. Barber joins Vestis following a distinguished career at UPS, where he most recently served as Chief Operating Officer and was responsible for overseeing a highly complex, global route-based delivery network. He began his career at UPS as a delivery driver and held several roles of increasing leadership responsibility, including President of UPS International and President of UPS Europe. Mr. Barber currently serves on the board of directors for C.H. Robinson and previously served on the boards of US Foods, UNICEF USA and the Folks Center for International Business at the University of South Carolina's Darla Moore School of Business. 'I am honored to be appointed President and CEO and look forward to working alongside Phillip, the Board and the talented team at Vestis,' said Mr. Barber. 'I see exciting opportunities ahead as we focus on delivering for our customers and driving value for our shareholders through a commitment to operational excellence and best-in-class service.' Fiscal Second Quarter 2025 Results In a separate press release today, Vestis reported its fiscal second quarter 2025 earnings results. Management will host a webcast to discuss the fiscal second quarter 2025 earnings results on Wednesday, May 7, 2025, at 9:00 AM ET. The webcast can be accessed live through the investor relations section of our website at About Vestis™ Vestis is a leader in the B2B uniform and workplace supplies category. Vestis provides uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end sectors. The Company's comprehensive service offering primarily includes a full-service uniform rental program, floor mats, towels, linens, managed restroom services, first aid supplies, and cleanroom and other specialty garment processing. Forward-Looking Statements This press release contains 'forward-looking statements' within the meaning of the securities laws. All statements that reflect our expectations, assumptions or projections about the future, other than statements of historical fact, are forward-looking statements, including, without limitation, forecasts relating to discussions of future operations and financial performance and statements regarding our strategy for growth, future product development, regulatory approvals, competitive position and expenditures. In some cases, forward-looking statements can be identified by words such as 'outlook,' 'anticipate,' 'continue,' 'estimate,' 'expect,' 'will,' and 'believe,' and other words and terms of similar meaning or the negative versions of such words. These forward-looking statements are subject to risks and uncertainties that may change at any time, and actual results or outcomes may differ materially from those that we expected. Forward-looking statements are not guarantees of future performance and are subject to risks, uncertainties, and changes in circumstances that are difficult to predict including, but not limited to: unfavorable economic conditions; increases in fuel and energy costs; the failure to retain current customers, renew existing customer contracts and obtain new customer contracts; natural disasters, global calamities, climate change, pandemics, strikes and other adverse incidents; increased operating costs and obstacles to cost recovery due to the pricing and cancellation terms of our support services contracts; a determination by our customers to reduce their outsourcing or use of preferred vendors; risks associated with suppliers from whom our products are sourced; challenge of contracts by our customers; our expansion strategy and our ability to successfully integrate the businesses we acquire and costs and timing related thereto; currency risks and other risks associated with international operations; our inability to hire and retain key or sufficient qualified personnel or increases in labor costs; continued or further unionization of our workforce; liability resulting from our participation in multiemployer-defined benefit pension plans; liability associated with noncompliance with applicable law or other governmental regulations; laws and governmental regulations including those relating to the environment, wage and hour and government contracting; increases or changes in income tax rates or tax-related laws; risks related to recent U.S. tariff announcements; new interpretations of or changes in the enforcement of the government regulatory framework; a cybersecurity incident or other disruptions in the availability of our computer systems or privacy breaches; stakeholder expectations relating to environmental, social and governance considerations; any failure by Aramark to perform its obligations under the various separation agreements entered into in connection with the separation and distribution; a determination by the IRS that the distribution or certain related transactions are taxable; and the and the timing and occurrence (or non-occurrence) of other transactions, events and circumstances which may be beyond our control. The above list of factors is not exhaustive or necessarily in order of importance. For additional information on identifying factors that may cause actual results to vary materially from those stated in forward-looking statements, see Vestis' filings with the Securities and Exchange Commission. Any forward-looking statement speaks only as of the date on which it is made, and we assume no obligation to update or revise such statement, whether as a result of new information, future events or otherwise, except as required by applicable law.

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