Latest news with #JimMarous
Associated Press
6 days ago
- Business
- Associated Press
Alkami Releases 2025 Update to the Retail Digital Sales & Service Maturity Model
New findings reveal significant differences between the most advanced cohorts PLANO, Texas, June 4, 2025 /PRNewswire/ -- Alkami Technology, Inc. (Nasdaq: ALKT) ('Alkami'), a leading cloud-based digital banking solutions provider for financial institutions in the U.S., announced the release of the 2025 Update to the Retail Digital Sales & Service Maturity Model in collaboration with financial services influencer Jim Marous and Emerald Research Group. The report - based on proprietary research surveying over 200 U.S. financial institutions with a minimum asset size of $200M - offers a fresh benchmark for digital maturity in banking, with emerging performance distinctions in security and fraud, the employee experience, and data and artificial intelligence (AI). 'Digital maturity is quickly becoming the single most important driver of growth and efficiency in banking,' said Jim Marous, owner and chief executive officer of the Digital Banking Report. 'The widening gap between the leaders and their less mature peers is foundational to how these institutions are strategically aligning culture, strategy, and technology to meet rising expectations across every channel.' The research segments financial institutions into four maturity stages, measuring comprehensive benchmarks across readiness and implementation of digital strategies. These cohorts remain the same as originally released in 2024, as do key findings showing the most digitally mature institutions reporting significantly higher revenue growth and institutional size alone not determining an institution's maturity. Findings include: 'Today's most digitally mature institutions are accelerating their AI adoption by leveraging advanced data capabilities, while also redefining 'user experience' to include employees within the workflow,' said Allison Cerra, chief marketing officer at Alkami. 'These advancements—paired with a more progressive risk posture—are helping them widen their lead. Yet, the data shows this remains a fluid market. Any institution, regardless of size, can turn digital maturity into a competitive edge, and we hope this update offers valuable insights to do just that.' To access the full Retail Digital Sales & Service Maturity Model 2025 Update, visit here. The maturity model assessments are freely available to all financial institutions and can be taken here for the Retail Digital Sales & Service Maturity Model and here for the Business Banking Maturity Model. Alkami has been certified by J.D. Power in 2024 and 2025 for providing 'An Outstanding Mobile Banking Platform Experience."1 About Alkami Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly, and build thriving digital communities. Alkami helps clients transform through retail and business banking, onboarding and account opening, payment security, and data and marketing solutions. To learn more, visit Media Relations Contacts Vested [email protected] Marla Pieton [email protected] View original content to download multimedia: SOURCE Alkami Technology, Inc.
Yahoo
6 days ago
- Business
- Yahoo
Alkami Releases 2025 Update to the Retail Digital Sales & Service Maturity Model
New findings reveal significant differences between the most advanced cohorts PLANO, Texas, June 4, 2025 /PRNewswire/ -- Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a leading cloud-based digital banking solutions provider for financial institutions in the U.S., announced the release of the 2025 Update to the Retail Digital Sales & Service Maturity Model in collaboration with financial services influencer Jim Marous and Emerald Research Group. The report - based on proprietary research surveying over 200 U.S. financial institutions with a minimum asset size of $200M - offers a fresh benchmark for digital maturity in banking, with emerging performance distinctions in security and fraud, the employee experience, and data and artificial intelligence (AI). "Digital maturity is quickly becoming the single most important driver of growth and efficiency in banking," said Jim Marous, owner and chief executive officer of the Digital Banking Report. "The widening gap between the leaders and their less mature peers is foundational to how these institutions are strategically aligning culture, strategy, and technology to meet rising expectations across every channel." The research segments financial institutions into four maturity stages, measuring comprehensive benchmarks across readiness and implementation of digital strategies. These cohorts remain the same as originally released in 2024, as do key findings showing the most digitally mature institutions reporting significantly higher revenue growth and institutional size alone not determining an institution's maturity. Findings include: One-third of the most mature institutions have less than $500M in assets, while 13% of the least mature have more than $5B in assets. Digital maturity continues to be highly correlated to growth, with the most advanced institutions reporting up to 5x higher annual average revenue growth than their less mature peers. AI is creating a widening performance gap with 42% of the most digitally mature institutions actively using generative AI at some level across their organization, compared to 26% of the least mature. The most mature institutions have advanced data architectures that support effective AI implementation, where 67% can automatically push targeted marketing to their account holders. Fraud mitigation practices and cybersecurity defense measures vary widely between the two most digitally mature segments, Digital-Forward and Data-First, with the former emerging as leaders in fraud prevention and the latter distinctly offering consumer incentives to improve cybersecurity posture. Digital-Forward and Data-First institutions have significantly more intuitive administrative interfaces for their employees, with 38% and 53% respectively reporting their digital banking admin consoles are more intuitive than other technologies in their stack. "Today's most digitally mature institutions are accelerating their AI adoption by leveraging advanced data capabilities, while also redefining 'user experience' to include employees within the workflow," said Allison Cerra, chief marketing officer at Alkami. "These advancements—paired with a more progressive risk posture—are helping them widen their lead. Yet, the data shows this remains a fluid market. Any institution, regardless of size, can turn digital maturity into a competitive edge, and we hope this update offers valuable insights to do just that." To access the full Retail Digital Sales & Service Maturity Model 2025 Update, visit here. The maturity model assessments are freely available to all financial institutions and can be taken here for the Retail Digital Sales & Service Maturity Model and here for the Business Banking Maturity Model. Alkami has been certified by J.D. Power in 2024 and 2025 for providing "An Outstanding Mobile Banking Platform Experience."1 About AlkamiAlkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly, and build thriving digital communities. Alkami helps clients transform through retail and business banking, onboarding and account opening, payment security, and data and marketing solutions. To learn more, visit Media Relations ContactsVestedalkami@ Marla ____________________ 1 J.D. Power 2025 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit View original content to download multimedia: SOURCE Alkami Technology, Inc. Erreur lors de la récupération des données Connectez-vous pour accéder à votre portefeuille Erreur lors de la récupération des données Erreur lors de la récupération des données Erreur lors de la récupération des données Erreur lors de la récupération des données
Associated Press
26-02-2025
- Business
- Associated Press
Quorum Wins Prestigious Bankrate Award for The Best Credit Union of 2025 and The Best Savings Account of 2025
PURCHASE, N.Y., Feb. 26, 2025 /PRNewswire/ -- Quorum Federal Credit Union, a forward-thinking, online credit union serving members across the U.S., has been named the Best Credit Union of 2025 by personal finance website Bankrate. They have also awarded Quorum the distinction of Best Savings Account of 2025 for HighQ, Quorum's popular, competitive high-yield liquid savings account. Branding Quorum a 'Digital Leader' once again, Bankrate cited the credit union's competitive APYs on savings accounts and term accounts, and free checking accounts (with access to more than 90,000 fee-free ATMs), and fast and easy membership application process. This is Quorum's seventh consecutive year on Bankrate's Best Credit Unions list, and the second time it has won first place. It is Quorum's first time winning Best Savings Account for HighQ, which was singled out for its 'robust yield with few fees' and complementary financial services, 'making it easy to consolidate your finances under one roof.' 'We're deeply honored to receive the Best Credit Union of 2025 award from Bankrate, as well as the Best Savings Account for HighQ,' said Quorum President and CEO Jeff Pachter. 'This recognition is a testament to the unwavering dedication of our team and trust our members place in us. We remain committed to providing exceptional service and innovative financial solutions that empower our members. 'To our members: Thank you for believing in us and being a part of our exciting journey. There's more to come in 2025 as we continue to look for new ways to invest in you, and return profits to you in the form of streamlined, frictionless service, ground-breaking products, exceptional rates, and lower fees.' Quorum is also recognized as a top credit union by Yahoo! Finance, CNET, Business Insider, and MarketWatch Guides. Its online financial resource, the Learning Hub, is the two-time recipient of America's Credit Unions' distinguished Diamond Award and has been recognized by retail banking influencer Jim Marous in his Fisionaries Podcast, and Fortune Magazine, who recognized it as a 'hub to help members manage their accounts more efficiently and protect their financial health.' Savings and loan products have been recognized by notable publications such as CNBC, CNN, Kiplinger, Forbes, and Fortune. The credit union has also been Certified™ by Great Place to Work® for the third year in a row and named by Fortune Media as one of the Best Workplaces in Financial Services and Insurance for two consecutive years. About Quorum Federal Credit Union Quorum Federal Credit Union ( is a forward-thinking, online credit union headquartered at 2500 Westchester Avenue, Purchase, NY 10577. Founded in 1934 as the exclusive credit union for Kraft Foods employees, today the Credit Union serves over 50 companies nationwide including Ogilvy, Avon, Mastercard, Mondelēz International, Philip Morris International, Altria, and Kraft Heinz and has members living in all 50 states. Quorum is banking that is focused on its customers (members, partners and employees) and how its products and services help them to live life as they choose. Its aim is to do 'Good' by and for its customers. We call this mission Banking That's Good. For You™. To learn more about Quorum, and how to join, visit About Bankrate Bankrate ( has guided savers and spenders through the next steps of their financial journeys since 1976. Whether it's rates or information on mortgages, investing, credit cards, personal loans, insurance, taxes or retirement, the company offers various free resources to help consumers reach their goals. From product comparison tools to award-winning editorial content, Bankrate provides objective information and actionable next steps. Bankrate also aggregates rate information from over 4,800 institutions on more than 300 financial products, with coverage in more than 600 local markets. It's why over 100 million people put their trust in Bankrate every year.
