15-05-2025
Kelantan Immigration expands operating hours for border pass counters
KOTA BARU: The Kelantan Immigration Department has announced a revised operating schedule for counter services handling border pass applications at all its offices across the state.
According to a posting on the department's official Facebook page, the new operating hours take effect from today.
It stated that counters will now operate from 8am to 7pm, Sunday to Thursday.
Previously, the counters operated from 8am-5pm .
"The final acceptance of payments will be at 6.30pm," the department said.
The department added that the adjustment is part of ongoing efforts to enhance service delivery and improve public convenience, in line with the government's commitment to more efficient and people-centric public services.
The revised schedule applies uniformly across all Immigration offices in Kelantan.
For further updates, the public is advised to follow the department's official social media channels via @Jimkelantan.
It is understood that many Malaysians, particularly Kelantanese, are applying for border passes in preparation for the upcoming school holidays beginning May 29.