Latest news with #JonTvrdik


Business Wire
4 days ago
- Business
- Business Wire
WaveCX Wins Banking Tech Award for Best Customer Experience Solution
OMAHA, Neb.--(BUSINESS WIRE)-- WaveCX, provider of personalized, digital product engagement solutions for financial institutions, has been named the winner of the 2025 Banking Tech Awards USA for 'Best Customer Experience Solution – Customer Engagement & Actionable Insights.' Presented by FinTech Futures, the award recognizes a standout solution built on modern technologies with comprehensive functionality, a fully realized suite of modules, and a proven track record of delivering measurable improvements to the customer experience. 'We owe this award to our clients and partners who continually push us to build smarter, more impactful ways to drive audience engagement,' said Jon Tvrdik, CEO of WaveCX. 'The awards ceremony in New York made for a perfect evening, surrounded by fantastic people doing meaningful work to move the industry forward. Congrats to all of this year's finalists and winners.' This recognition highlights the impact of WaveCX's digital product engagement platform in helping financial institutions address key challenges in digital engagement, streamline operations, and boost both customer and employee experience. By combining AI-driven tools with hyper-targeted content delivery, the platform empowers financial institutions to more effectively communicate the value and depth of their digital offerings. One Florida-based bank, for example, realized a 4x increase in content production using WaveCX. Fueled by a commitment to continuous innovation, WaveCX recently launched Curator Command, an extension of its AI-powered search platform. Curator Command allows users to take action and get real-time answers through natural language directly within the banking app. WaveCX also recently partnered with CSI, giving CSI clients the ability to deliver more dynamic digital experiences and drive adoption by embedding WaveCX's engagement tools directly into their digital banking environments. In addition to its win, WaveCX was also named a finalist in the category of 'Best Personalization Solution.' About WaveCX WaveCX powers digital engagement for financial institutions by combining AI search, interactive content, and in-app intelligence. The platform helps banks and credit unions reduce support costs, increase product adoption and deliver personalized, outcome-focused digital experiences. Learn more at
Yahoo
4 days ago
- Business
- Yahoo
WaveCX Wins Banking Tech Award for Best Customer Experience Solution
OMAHA, Neb., June 10, 2025--(BUSINESS WIRE)--WaveCX, provider of personalized, digital product engagement solutions for financial institutions, has been named the winner of the 2025 Banking Tech Awards USA for "Best Customer Experience Solution – Customer Engagement & Actionable Insights." Presented by FinTech Futures, the award recognizes a standout solution built on modern technologies with comprehensive functionality, a fully realized suite of modules, and a proven track record of delivering measurable improvements to the customer experience. "We owe this award to our clients and partners who continually push us to build smarter, more impactful ways to drive audience engagement," said Jon Tvrdik, CEO of WaveCX. "The awards ceremony in New York made for a perfect evening, surrounded by fantastic people doing meaningful work to move the industry forward. Congrats to all of this year's finalists and winners." This recognition highlights the impact of WaveCX's digital product engagement platform in helping financial institutions address key challenges in digital engagement, streamline operations, and boost both customer and employee experience. By combining AI-driven tools with hyper-targeted content delivery, the platform empowers financial institutions to more effectively communicate the value and depth of their digital offerings. One Florida-based bank, for example, realized a 4x increase in content production using WaveCX. Fueled by a commitment to continuous innovation, WaveCX recently launched Curator Command, an extension of its AI-powered search platform. Curator Command allows users to take action and get real-time answers through natural language directly within the banking app. WaveCX also recently partnered with CSI, giving CSI clients the ability to deliver more dynamic digital experiences and drive adoption by embedding WaveCX's engagement tools directly into their digital banking environments. In addition to its win, WaveCX was also named a finalist in the category of "Best Personalization Solution." About WaveCX WaveCX powers digital engagement for financial institutions by combining AI search, interactive content, and in-app intelligence. The platform helps banks and credit unions reduce support costs, increase product adoption and deliver personalized, outcome-focused digital experiences. Learn more at View source version on Contacts MEDIA CONTACT:For WaveCXAugusta Bauknight678-781-7214augusta@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data


Associated Press
03-06-2025
- Business
- Associated Press
CSI Partners With WaveCX to Help Financial Institutions Drive Digital Adoption and Engagement Through Personalized, In-App Experiences
OMAHA, Neb.--(BUSINESS WIRE)--Jun 3, 2025-- WaveCX, provider of personalized, digital product engagement solutions for financial institutions, today announced a strategic partnership with CSI, a leading provider of end-to-end financial software and technology. Through this integration, CSI clients using the NuPoint® and Meridian® core platforms are equipped to increase digital adoption and deliver more dynamic customer experiences directly within their banking applications. The partnership opens new possibilities for customer engagement within digital banking environments, allowing financial institutions to go beyond traditional marketing channels. With WaveCX, CSI clients can now: 'Integrating with WaveCX was refreshingly simple,' said Jentry Alexander, Engineer at CSI. 'It was a truly light integration, and their team provided everything our developers needed, from clear documentation to pre-built tools, making the process fast and straightforward.' 'This collaboration aligns with our mission of helping financial institutions unlock the full value of their digital channels,' said Jon Tvrdik, CEO of WaveCX. 'By reaching users directly inside the app, banks and credit unions can increase adoption, improve education, and ultimately drive stronger engagement and loyalty.' The WaveCX integration will be rolled out to CSI clients in Fall 2025, supported by a full suite of enablement resources, including comprehensive documentation, training materials and a kickoff webinar to help clients begin realizing value quickly. As client adoption grows, both CSI and WaveCX are committed to evaluating opportunities to expand the partnership based on feedback and evolving needs. About CSI As a forward-thinking software provider, CSI helps community and regional banks, as well as organizations worldwide, solve their customers' needs through open and agile technologies. In addition to its nearly 60-year reputation for personalized service, CSI is shaping the future of banking by swiftly deploying advanced solutions that help its customers rival their competition. About WaveCX WaveCX powers digital engagement for financial institutions by combining AI search, interactive content, and in-app intelligence. The platform helps banks and credit unions reduce support costs, increase product adoption and deliver personalized, outcome-focused digital experiences. Learn more at View source version on CONTACT: MEDIA CONTACT: For WaveCX Augusta Bauknight 678-781-7214 [email protected] KEYWORD: NEBRASKA UNITED STATES NORTH AMERICA INDUSTRY KEYWORD: CONSULTING DATA MANAGEMENT BANKING TECHNOLOGY PROFESSIONAL SERVICES OTHER TECHNOLOGY SOFTWARE ARTIFICIAL INTELLIGENCE INTERNET FINTECH FINANCE SOURCE: WaveCX Copyright Business Wire 2025. PUB: 06/03/2025 07:01 AM/DISC: 06/03/2025 07:01 AM


Business Wire
03-06-2025
- Business
- Business Wire
CSI Partners With WaveCX to Help Financial Institutions Drive Digital Adoption and Engagement Through Personalized, In-App Experiences
OMAHA, Neb.--(BUSINESS WIRE)-- WaveCX, provider of personalized, digital product engagement solutions for financial institutions, today announced a strategic partnership with CSI, a leading provider of end-to-end financial software and technology. Through this integration, CSI clients using the NuPoint® and Meridian® core platforms are equipped to increase digital adoption and deliver more dynamic customer experiences directly within their banking applications. The partnership opens new possibilities for customer engagement within digital banking environments, allowing financial institutions to go beyond traditional marketing channels. With WaveCX, CSI clients can now: Deliver tailored in-app marketing and educational experiences based on user behavior; Promote awareness and adoption of underutilized digital features; Proactively guide users with contextual messages, tutorials and announcements at the point of need. 'Integrating with WaveCX was refreshingly simple,' said Jentry Alexander, Engineer at CSI. 'It was a truly light integration, and their team provided everything our developers needed, from clear documentation to pre-built tools, making the process fast and straightforward.' 'This collaboration aligns with our mission of helping financial institutions unlock the full value of their digital channels,' said Jon Tvrdik, CEO of WaveCX. 'By reaching users directly inside the app, banks and credit unions can increase adoption, improve education, and ultimately drive stronger engagement and loyalty.' The WaveCX integration will be rolled out to CSI clients in Fall 2025, supported by a full suite of enablement resources, including comprehensive documentation, training materials and a kickoff webinar to help clients begin realizing value quickly. As client adoption grows, both CSI and WaveCX are committed to evaluating opportunities to expand the partnership based on feedback and evolving needs. About CSI As a forward-thinking software provider, CSI helps community and regional banks, as well as organizations worldwide, solve their customers' needs through open and agile technologies. In addition to its nearly 60-year reputation for personalized service, CSI is shaping the future of banking by swiftly deploying advanced solutions that help its customers rival their competition. About WaveCX WaveCX powers digital engagement for financial institutions by combining AI search, interactive content, and in-app intelligence. The platform helps banks and credit unions reduce support costs, increase product adoption and deliver personalized, outcome-focused digital experiences. Learn more at