25-02-2025
Cumbrian McDonald's reopens after seven-week revamp
A CUMBRIAN McDonald's restaurant has re-opened to the public following a seven-week revamp.
The fast food chain at Derwent Drive in Workington, which is owned by Victor and Karen Arciniega, is now back up and running, following the temporary closure.
The revamp programme combines a new restaurant layout with the latest technology (Image: Newsquest)
The 'Convenience of the Future' redesign promises to deliver a better customer experience for all. The ambitious revamp programme combines a new restaurant layout with the latest technology to 'create a more seamless and enjoyable experience for customers'.
Improvements include a redesign of the kitchen and dining areas, a dedicated courier area and redesigned crew rooms.
Staff at the revamped Workington McDonald's restaurants ahead of re-opening on Tuesday (Image: Newsquest)
The Workington restaurant, which employs about 140 people, is the first in the North West to be given the 'Touch of Archery' design.
Victor and Karen Arciniega, who own and operate 11 McDonald's restaurants in Cumbria and Lancashire, said: 'We are proud to reinvest in our Workington restaurant.
Victor and Karen Arciniega, who own and operate 11 McDonald's restaurants in Cumbria and Lancashire, including the Workington restaurant (Image: Newsquest)
'The dining area is more contemporary, and we now have separate facilities for our dine-in customers and our couriers leading to a better experience for everyone.
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'It's exciting to see the fresh new look and feel of our Workington restaurant and we are confident the changes will not only benefit our customers but also our staff as they will help make their jobs a little easier.'
Inside the newly refreshed Workington McDonald's restaurant (Image: Newsquest)
While the traditional walk-in and Drive Thru remain core to how customers order, the redesign of McDonald's kitchen and dining areas as part of 'Convenience of the Future' will better integrate digital sales channels, the McDonald's App and make smarter use of internal space to enhance the dine in experience.
With dedicated areas for the different ways to order, along with the removal of the front counter, the revamp will offer a more efficient way to order and will leave customers with more space to enjoy their meal.
