Latest news with #KiranPatel
Yahoo
7 days ago
- Business
- Yahoo
Pogoseat Unveils Next-Gen AI Ticketing Suite, Expands Agentic Commerce Across WhatsApp and RCS, and Achieves ISO 27001 Certification
NEW YORK, June 02, 2025--(BUSINESS WIRE)--Pogoseat®, a global leader in mobile ticketing innovation, today announced a major expansion of its AI capabilities alongside the launch of a powerful new product suite built on the foundation of Agentic Commerce. At the core of this transformation is Pogoseat's best-in-class Text-to-Buy solution, which powers its Agentic AI engine. Trusted by major ticketing companies, Pogoseat's robust infrastructure and deep integrations serve as the backbone for intelligent commerce across messaging platforms. This proven foundation enables its AI agents to manage the full fan journey from engaging fans, recommending tickets, and completing purchases instantly — transforming how live events are marketed and sold. As part of this evolution, Pogoseat's AI agent is now live on WhatsApp as an approved Tech Partner and has expanded its messaging reach across Rich Communication Services (RCS) — opening up new frontiers for frictionless, conversational ticketing. In parallel, Pogoseat has introduced a dynamic lineup of AI-powered products, including: AI Core - Maximize messaging revenue with AI that pinpoints and engages your highest-value subscribers at peak conversion moments. Storefronts AI – Fully automated and personalized storefronts powered by real-time data, behavior signals, and other key data points. Drops AI – Flash ticket releases that drive urgency and capture demand. Flow AI – Adaptive messaging journeys that guide fans through discovery to purchase. Bidding AI – Real-time, dynamic pricing where fans can name their price. Marketplace AI – A closed-loop resale platform with verified listings and dynamic pricing. "We're at the forefront of a new era in fan engagement and Pogoseat has stayed committed to helping our partners evolve and future-proof their fan engagement strategies," said Kiran Patel, CEO of Pogoseat. "Our agentic AI doesn't just assist — it makes decisions and takes actions. By combining intelligent automation with mobile-first design and deep platform integrations, we're enabling brands to activate sales instantly and connect with consumers more meaningfully." Pogoseat underwent a comprehensive audit by independent assessors, validating its full compliance with ISO 27001 standards. This certification demonstrates the successful implementation of robust security policies, advanced technical controls, and continuous risk monitoring processes to safeguard platform infrastructure and user data. Already trusted by major professional sports teams across the NBA, NFL, NHL, MLB, MLS, and more, Pogoseat's conversational commerce platform is redefining ticketing for the live events industry. With multi-language and multi-currency support, it offers international rights holders a scalable solution to engage fans and unlock revenue across borders. About Pogoseat Pogoseat is a leader in AI-powered mobile ticketing and commerce solutions for live events. Trusted by major sports teams, venues and ticketing companies, Pogoseat helps brands unlock new revenue streams through intelligent engagement and mobile-first experiences. With deep integrations, white-label flexibility and real-time automation, Pogoseat is redefining how fans connect with live events and how brands monetize their audiences at scale. For more information, visit View source version on Contacts Media Contact: press@ Sign in to access your portfolio
Business Wire
7 days ago
- Business
- Business Wire
Pogoseat Unveils Next-Gen AI Ticketing Suite, Expands Agentic Commerce Across WhatsApp and RCS, and Achieves ISO 27001 Certification
NEW YORK--(BUSINESS WIRE)-- Pogoseat ®, a global leader in mobile ticketing innovation, today announced a major expansion of its AI capabilities alongside the launch of a powerful new product suite built on the foundation of Agentic Commerce. 'We're at the forefront of a new era in fan engagement and Pogoseat has stayed committed to helping our partners evolve and future-proof their fan engagement strategies.' At the core of this transformation is Pogoseat's best-in-class Text-to-Buy solution, which powers its Agentic AI engine. Trusted by major ticketing companies, Pogoseat's robust infrastructure and deep integrations serve as the backbone for intelligent commerce across messaging platforms. This proven foundation enables its AI agents to manage the full fan journey from engaging fans, recommending tickets, and completing purchases instantly — transforming how live events are marketed and sold. As part of this evolution, Pogoseat's AI agent is now live on WhatsApp as an approved Tech Partner and has expanded its messaging reach across Rich Communication Services (RCS) — opening up new frontiers for frictionless, conversational ticketing. In parallel, Pogoseat has introduced a dynamic lineup of AI-powered products, including: AI Core - Maximize messaging revenue with AI that pinpoints and engages your highest-value subscribers at peak conversion moments. Storefronts AI – Fully automated and personalized storefronts powered by real-time data, behavior signals, and other key data points. Drops AI – Flash ticket releases that drive urgency and capture demand. Flow AI – Adaptive messaging journeys that guide fans through discovery to purchase. Bidding AI – Real-time, dynamic pricing where fans can name their price. Marketplace AI – A closed-loop resale platform with verified listings and dynamic pricing. 'We're at the forefront of a new era in fan engagement and Pogoseat has stayed committed to helping our partners evolve and future-proof their fan engagement strategies,' said Kiran Patel, CEO of Pogoseat. 'Our agentic AI doesn't just assist — it makes decisions and takes actions. By combining intelligent automation with mobile-first design and deep platform integrations, we're enabling brands to activate sales instantly and connect with consumers more meaningfully.' Pogoseat underwent a comprehensive audit by independent assessors, validating its full compliance with ISO 27001 standards. This certification demonstrates the successful implementation of robust security policies, advanced technical controls, and continuous risk monitoring processes to safeguard platform infrastructure and user data. Already trusted by major professional sports teams across the NBA, NFL, NHL, MLB, MLS, and more, Pogoseat's conversational commerce platform is redefining ticketing for the live events industry. With multi-language and multi-currency support, it offers international rights holders a scalable solution to engage fans and unlock revenue across borders. About Pogoseat Pogoseat is a leader in AI-powered mobile ticketing and commerce solutions for live events. Trusted by major sports teams, venues and ticketing companies, Pogoseat helps brands unlock new revenue streams through intelligent engagement and mobile-first experiences. With deep integrations, white-label flexibility and real-time automation, Pogoseat is redefining how fans connect with live events and how brands monetize their audiences at scale. For more information, visit
Yahoo
18-04-2025
- Health
- Yahoo
Birmingham chief medic explains cause of A&E waits as hospitals hit 'busiest' period
Birmingham's chief medic has lifted the lid on the "real pressures" facing A&E departments - and the cause of ambulance queues as city hospitals enter their "busiest period." Prof Kiran Patel, chief medical officer at University Hospitals Birmingham Trust, told BirminghamLive that hospitals were busier than ever, with added pressure expected this Easter weekend. The medic, who is part of a team overseeing daily clinical operations at the biggest hospitals in the West Midlands, also explained the cause of long delays in A&Es and lengthy handovers from ambulances. READ MORE: Birmingham Airport Easter egg rules as passengers warned 'we might unwrap' Get breaking news on BirminghamLive WhatsApp Prof Patel, also a consultant cardiologist at University Hospitals Birmingham NHS Foundation Trust, said: "There's real pressure with ambulances arriving at A&E. This is the busiest time of the year for us". Birmingham's A&E departments are based at the Queen Elizabeth, Heartlands Hospital and Good Hope hospitals. There is also an urgent treatment centre at Solihull Hospital. At the time of writing on April 17, the QE reported an A&E wait of nine hours and 44 minutes, Heartlands reported emergency department waits of four hours and 57 minutes and Good Hope had waits of just an hour and eight minutes. "People naturally gravitate to where the light bulbs are on but if everyone does that, it makes it very difficult so we try to divert people to other services" said Prof Patel. He spoke to BirminghamLive as emergency departments across Birmingham and the West Midlands braced for an exceptionally busy period. University Hospitals Birmingham is one of the largest NHS trusts in England, caring for more than 2.2 million patients each year. "Everybody is triaged within 15 minutes - that way we can identify who is really sick" said Prof Patel. "Things like heart attacks or major strokes will get quick treatment which is why waiting times are high for other patients." In January, the UHB Trust declared a critical incident because of 'exceptional demand', revealing more than 300 patients had flu, with 13 in critical care with very serious complications. While that critical incident is now over, Prof Patel said staff no longer referred to 'winter pressures' as they were year-round. "If it's a general emergency, by all means dial 999 if it's critical" said Prof Patel ahead of the bank holiday weekend. "Or dial 111 and they will give you good advice. If you can make your own way there, good, but, if not, call the call ambulance service." He said pressure built on services as a result of issues like knife crime. "We deal with the consequences of knife crime and sadly sometimes people die." And he said knife crime was "not just a Birmingham problem" but explained: "For our staff this is quite traumatic to see and the fact it happens is sad to see. "We need to know what our children are up to and take really good care for our family and friends." He said A&E departments continued to see a spike in patients with respiratory illnesses, as well as falls, infections and heart attacks. When higher numbers of patients present at major city A&E departments, access to treatment can get clogged, causing delays in ambulance handovers and log jams. "The flow through the hospital and out of the other end is slow," said Prof Patel. "We need to flow all the way from the front door to the back door. It is a continuous process and many things slow over the weekend. "There is much that goes into community planning but the hospitals do get more congested and they are busier." The Trust has urged Brummies to keep A&E departments free for serious emergencies over Easter and said pharmacies and NHS 111 can provide help without the need for a hospital visit. "Make sure you look after yourself," said Prof Patel.
Yahoo
26-02-2025
- Health
- Yahoo
Doctors urge people to get medical help from these places amid 'sharp rise' in winter illnesses
Doctors are urging people to get help as the cold weather is resulting in a sharp rise in winter illnesses - putting pressure on GPs and hospitals. Flu and Covid cases in hospital are continuing to put pressure on NHS services, say health chiefs. Medical Director of the Bury GP Federation, Dr Kiran Patel, said: 'During the winter months we see a sharp rise in people with respiratory infections and this puts pressure on primary care services like general practice, as well as hospitals." Patients struggling with winter illnesses that affect their breathing can get faster, specialised medical help from acute respiratory hubs in the north west that can help prevent them needing a hospital admission, say doctors. The region has 19 acute respiratory infections (ARI) hubs, which operate in a wide range of health service locations, from general practices and health centres to hospital urgent treatment centres. READ MORE: Coronation Street star Sue Cleaver reveals 'absolute glam' of soap with co-star after heartbreaking news READ MORE: Boots shoppers say they get 'stopped in the street' over 'stunning' £52 perfume The hubs help people get treatment to manage their symptoms early, preventing them from becoming more seriously unwell, says the NHS. NHS England North West Medical Director for Primary Care, Dr Paula Cowan, said: 'In the north west, acute respiratory hubs are working to help and actively manage people with respiratory illnesses. This is a proactive way to meet the seasonal demand for respiratory care. 'We're focusing on keeping people well at home where possible, so they do not need to go to hospital, and ensuring they get the care they need most. 'The idea is that by offering specialist treatment closer to home, the outcome for patients improves and the strain on hospitals also decreases at a time when our hospitals are seeing lots of people coming through the doors.' Acute respiratory hubs are staffed by multidisciplinary teams, including GPs or advanced nurse practitioners, and are usually well connected with respiratory teams in hospitals for immediate advice. People are usually referred by their GP practice, and sometimes via NHS 111 or A&Es. Clinical Lead for Respiratory Medicine in Greater Manchester, and local GP, Dr Murugesan Raja, said: 'These have been running over the last few years. The service offers same day urgent face to face appointments for adults and children with a respiratory illness with or without a pre-existing chronic illness. 'The majority of the patients were treated within general practice with only a very small percentage requiring further treatment in hospital, therefore reducing the overall demand on the urgent care system at one of its most pressured times.' For people who do not need the help of an acute respiratory hub, there are many things you can do to help manage symptoms of winter viruses at home, urge doctors. Dr Cowan said: 'With winter viruses still circulating, it's a good idea for people to stock their medicine cabinets with home remedies for coughs, colds, flu and upset stomachs – and seek health advice early if they become unwell to avoid becoming more seriously ill.' 'Winter is always a challenging time for the NHS, but together, we can make a difference. Please think carefully about where to go for help and leave A&E for those who really need it. 'While most minor illnesses can be managed at home, it is important to know when to seek help. When feeling worse it is important to get help sooner before it leads to serious illness. 'If you're worried about your symptoms or those of a loved one, use NHS 111 online or call NHS 111 for advice. In an emergency, always call 999 or visit your nearest A&E department.' NHS 111 is also available 24/7 and can guide you to the right service for your needs, including arranging out-of-hours GP appointments if necessary. The NHS website provides an A-Z guide for managing most conditions at For children's symptoms, Alder Hey Children's Hospital NHS Trust has developed an online symptom checker for children.
