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Device seller demands Amazon Japan step up after 'outrageous' delisting of genuine item
Device seller demands Amazon Japan step up after 'outrageous' delisting of genuine item

The Mainichi

time26-04-2025

  • Business
  • The Mainichi

Device seller demands Amazon Japan step up after 'outrageous' delisting of genuine item

TOKYO -- A medical device sales company whose product was removed from the Amazon Japan website demanded the e-commerce giant to "take responsibility precisely because of its significant influence on the market," following an April 25 ruling by the Tokyo District Court ordering the latter to pay damages. In August 2021, Takahiro Fujii, 56, then president of the Kobe-based Excel Plan Co., had a gut feeling that an item he saw on Amazon "must be fake." Excel Plan held exclusive rights to sell pulse oximeters manufactured by a firm in Kobe. The device, which measures blood oxygen saturation, was used to monitor the health of coronavirus patients. While Excel Plan's genuine product was priced at 25,740 yen (about $180), a nearly identical counterfeit version was being sold for only 2,200 yen (around $15). There were many complaints from consumers who received these fake items, saying "the products were made in China." Despite contacting Tokyo-based Amazon Japan G.K. to request the removal of the counterfeit listing, the situation remained unchanged. Instead, Excel Plan's own product was delisted and disappeared from the site without any explanation. Sales through Amazon, which had been around 100 million yen (roughly $695,000), plummeted to approximately 610,000 yen (some $4,200) just two months later. "This is outrageous!" Fujii recalled thinking. Refusing to accept the situation, he sought relief through the courts. The April 25 ruling criticized Amazon for failing to conduct a proper investigation, stating that there was "intent or at least gross negligence," and called on platforms to implement measures against counterfeit goods. At the April 25 press conference, Fujii stated, "There are many sellers like us who are struggling because counterfeit goods aren't being removed. If fake products stop circulating, it would benefit consumers as well. We hope the company takes this seriously and makes a change." Takaaki Someya, the attorney representing the plaintiff company, said of the court's decision, "Sellers are compelled to use platforms that many consumers use. The demand for proper operation is highly commendable."

Amazon Japan Fined $244,000 Over Fake Listings
Amazon Japan Fined $244,000 Over Fake Listings

See - Sada Elbalad

time25-04-2025

  • Business
  • See - Sada Elbalad

Amazon Japan Fined $244,000 Over Fake Listings

Israa Farhan Amazon Japan has been ordered to pay 35 million yen (about $244,000) in damages for permitting the sale of counterfeit goods on its platform, following a landmark ruling by the Tokyo District Court. The case centered on the platform's responsibility to monitor and remove fake listings. The court found that Amazon Japan failed to take adequate action against known counterfeit products, despite being informed of their existence. The lawsuit was filed by Kobe-based companies Try and E Co., a manufacturer of medical devices, and its exclusive distributor, Excel Plan Co. They claimed their business suffered after a counterfeit version of their pulse oximeter appeared on the same product page on Amazon at one-tenth the original price. The court ruled in favor of Excel Plan, awarding compensation for the damages incurred. The judge emphasized Amazon's duty to implement effective anti-counterfeit measures and maintain a reliable authentication system for products sold on its site. The plaintiffs highlighted that companies have little choice but to rely on dominant e-commerce platforms like Amazon, making it critical for such platforms to uphold rigorous standards in product verification and seller accountability. The ruling is seen as a precedent in Japan, potentially paving the way for stricter enforcement of platform responsibilities in curbing the spread of counterfeit goods online. read more Gold prices rise, 21 Karat at EGP 3685 NATO's Role in Israeli-Palestinian Conflict US Expresses 'Strong Opposition' to New Turkish Military Operation in Syria Shoukry Meets Director-General of FAO Lavrov: confrontation bet. nuclear powers must be avoided News Iran Summons French Ambassador over Foreign Minister Remarks News Aboul Gheit Condemns Israeli Escalation in West Bank News Greek PM: Athens Plays Key Role in Improving Energy Security in Region News One Person Injured in Explosion at Ukrainian Embassy in Madrid News Egypt confirms denial of airspace access to US B-52 bombers News Ayat Khaddoura's Final Video Captures Bombardment of Beit Lahia Lifestyle Pistachio and Raspberry Cheesecake Domes Recipe News Australia Fines Telegram $600,000 Over Terrorism, Child Abuse Content Arts & Culture Nicole Kidman and Keith Urban's $4.7M LA Home Burglarized Videos & Features Bouchra Dahlab Crowned Miss Arab World 2025 .. Reem Ganzoury Wins Miss Arab Africa Title (VIDEO) Sports Former Al Zamalek Player Ibrahim Shika Passes away after Long Battle with Cancer Sports Neymar Announced for Brazil's Preliminary List for 2026 FIFA World Cup Qualifiers News Prime Minister Moustafa Madbouly Inaugurates Two Indian Companies Arts & Culture New Archaeological Discovery from 26th Dynasty Uncovered in Karnak Temple

Tokyo court fines Amazon Japan ¥35 million over counterfeit products
Tokyo court fines Amazon Japan ¥35 million over counterfeit products

Japan Times

time25-04-2025

  • Business
  • Japan Times

Tokyo court fines Amazon Japan ¥35 million over counterfeit products

The Tokyo District Court on Friday ordered Amazon Japan to pay ¥35 million in damages to a Japanese distributor of a medical device, ruling that the platform's failure to remove Chinese counterfeit products — which appeared on the site as if they were the same product — led to a loss in sales. Two Kobe-based companies — Try and E, a manufacturer of pulse oximeters, and Excel Plan, which distributes the products — filed the lawsuit seeking ¥280 million in damages, but only Excel Plan was awarded damages. Pulse oximeters allow people to easily check their blood oxygen level. Presiding Judge Yuko Shintani noted that although Excel Plan reported the counterfeit listings, Amazon Japan failed to investigate and instead deleted the entire product page. When Excel Plan protested further, Amazon dismissed the complaint, claiming there were issues with Excel's submission, according to the ruling.

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