20-03-2025
Amazon packages could be slower to your house, here's why
(WHTM) — Amazon and UPS have worked together for years, delivering packages faster than ever, but a slowdown is coming.
If you are an Amazon Prime member, you may recall a few years ago when almost everything was one or two-day shipping. That time is no more, and a change this month by UPS could slow down deliveries even more.
Do you like the sight of brown UPS trucks pulling up to your door? You'll see fewer in the future now that UPS has announced it is cutting its Amazon deliveries by 50% to help its bottom line. This comes as some Prime members were already complaining about slower delivery times.
'I started noticing that the packages were not coming when they stated they would come,' said Latosha Wright, one of many people who've noticed fewer two-day shipping options for some Amazon orders since COVID.
'I get an email stating the package would be delayed, like gift cards I ordered,' said Wright. 'Gift cards!'
Now the issue is that Amazon will be losing another delivery option this year, with UPS cutting back. That means Amazon will have to rely more on Amazon Flex drivers, contract drivers who often handle deliveries in unmarked personal cars.
A recent report by Vox found other Amazon Prime customers are complaining that they don't have two day shipping anymore. In a screenshot provided by Vox, a ring video doorbell had a 6-day delivery estimate, but in most cases the slowdown is with third-party sellers that now dominate the site.
Amazon explained to Insider that 'Prime two-day shipping refers to the amount of time it takes for your item to arrive once its been processed and shipped.'
Need it quickly? Look for items that say 'Get it tomorrow,' which typically means it is already in an Amazon warehouse.
'I thought two days shipping meant I would receive the package in two days,' said Wright.
If your order is delayed, the easiest way to contact Amazon is through web chat, not calling. A chat agent may even rush it out from another seller, so you get it sooner and don't waste your money.
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