Latest news with #Lumeris
Associated Press
2 days ago
- Business
- Associated Press
Lumeris Partners with Google Cloud to Address the U.S. Primary Care Shortage
Unique collaboration brings the best of AI, cloud computing, primary care expertise and proven solutions to help solve one of healthcare's most intractable problems ST. LOUIS, June 12, 2025 /PRNewswire/ -- Lumeris, a leader in healthcare technology and services, and Google Cloud today announced a partnership to improve access to high-quality primary care in the United States by building Lumeris' Tom™ platform on Google Cloud technology. The collaboration targets a growing gap, where annual demand for care exceeds 2.5 billion hours, but less than 500 million hours are available, according to Lumeris estimates. 'AI is transforming healthcare in new and profound ways, including expanding access to more people,' said Thomas Kurian, CEO, Google Cloud. 'By combining Google Cloud's AI capabilities with Lumeris' decades of primary care insight, we can provide doctors and nurses with the AI support and insights they need to help improve care for their patients.' Built by Lumeris and powered by Google Cloud's AI models and infrastructure, Tom is the industry's most advanced AI-powered Primary Care as a Service™ solution, acting as a proactive care team member embedded directly in clinical workflows to autonomously execute best next actions that expand capacity, improve access and reduce administrative burdens in primary care. 'The human toll of the primary care shortage is staggering—missed diagnoses, delayed treatments, and inferior outcomes,' said John Doerr, chairman of Kleiner Perkins, and board member of Lumeris. " More than 100 million Americans lack access to primary care, and another 100 million are receiving suboptimal care. Now, two world-class companies — Google and Lumeris—are bringing their unique capabilities together to help solve this crisis. We have both the means and the resolve to dramatically improve care for hundreds of millions of Americans.' Highlights of the Google Cloud and Lumeris partnership: 'Tom is designed to be the best partner and care team member a physician could ever have,' said Mike Long, chairman and CEO of Lumeris. 'Under the complete supervision of the physician, Tom is embedded in primary care workflows, autonomously executing the best next action with appropriate guardrails for each patient—performing hundreds of tasks from checking-in on patients, to scheduling screenings and monitoring medications, to conducting outreach and escalating issues. Healthcare delivery as we have known it for generations is now fundamentally changed forever.' Lumeris working with Google Cloud and other partners means Tom's capabilities will remain current with the accelerating pace of AI innovation, ensuring Tom's users are deploying the most advanced, highest value Primary Care as a Service capabilities. About Tom Tom is the industry's most advanced AI-powered Primary Care as a Service solution, acting as a proactive care team member embedded directly in clinical workflows to autonomously execute best next actions that expand capacity, improve access and reduce administrative burdens in primary care. Built on more than two decades of health care experience and five years of AI development, Tom enables personalized, effective and scalable care delivery for providers and patients nationwide. Named in honor of the late Dr. Tom Doerr, a Lumeris founder and champion of patient-centered primary care, Tom embodies his vision of expanding access and improving health care through innovation. To learn more, visit About Lumeris Founded in 2012, Lumeris has pioneered primary care-led, value-based care transformation, partnering with health systems and physician practices nationwide to implement tailored models that improve quality and reduce costs. Using Tom, its AI-driven technology platform, Lumeris is achieving the industry's best quality metrics, better patient experiences, and enhanced physician satisfaction across Medicare Advantage, Traditional Medicare, Medicaid, and Commercial populations. Its Medicare Advantage plan, Essence Healthcare, consistently earns 4.5 to 5.0 star ratings from the Centers for Medicare and Medicaid Services. Lumeris employs 1,200 engineers, healthcare specialists, and clinicians across offices in St. Louis and Boston and generated $3 billion in revenues in 2024. For more information, visit View original content to download multimedia: SOURCE Lumeris
Forbes
2 days ago
- Business
- Forbes
Lumeris Is Leveraging Google Cloud's Platform To Launch AI Powered Primary Care Services
Primary care is one of the most important pillars of healthcare. Lumeris announced today that it will be partnering with Google Cloud to build and advance a cutting-edge primary-care-as-a-service platform. Specifically, Lumeris' Tom platform will leverage Google Cloud's AI models and infrastructure to embed directly within primary care workflows in order to independently assess and execute the next best action for patients, including: automatically checking in on high risk patients and tracking recurrent complaints, scheduling follow up screenings, engaging in patient outreach, monitoring medication compliance and even working with patients to ensure emergent complaints are immediately flagged for follow up. Google Cloud's incredible progress in AI will unlock an entirely new set of capabilities for Tom and the general primary care workflow. CEO and leader of Google Cloud, Thomas Kurian, explains that AI has transformed care and democratized healthcare access; "By combining Google Cloud's AI capabilities with Lumeris' decades of primary care insight, we can provide doctors and nurses with the AI support and insights they need to help improve care for their patients.' Dr. David Carmouche, EVP and chief clinical transformation officer of Lumeris, comments that the company has had an opportunity over the last two decades to work with an incredible amount of healthcare data and has invested significant resources to marry disparate datasets and glean insights. Now, with Google Cloud's tools, the value from this data can be advanced to an entirely elevated level of ROI. Aashima Gupta, global director for healthcare strategy and solutions at Google Cloud, explains that the collaboration will enable Lumeris' platform to leverage Gemini and its multimodal/voice recognition technology alongside Google Cloud's wider AI infrastructure; this will advance Tom's semantic search capabilities, agentic development and infrastructure needs, deep research capabilities, and most importantly, provide a highly advanced privacy and security overlay. John Doerr, chairman of Kleiner Perkins and board member of Lumeris, comments that "the human toll of the primary care shortage is staggering—missed diagnoses, delayed treatments, and inferior outcomes…Google and Lumeris are bringing their unique capabilities together to help solve this crisis. We have both the means and the resolve to dramatically improve care for hundreds of millions of Americans.' Indeed, the collaboration comes at a time when primary care continues face a massive physician shortage alongside mounting administrative burdens and workflow challenges. Studies have indicated that primary care will experience a projected shortage of nearly 87,000+ physicians by 2037. Surveys also show that 79% of primary care physicians report burnout, citing a variety of reasons including the lack of disconnecting from work, ever-growing patient demands and the numerous administrative metrics that they are beholden to. This is why large companies are investing billions of dollars in primary care. For example, CVS Health has invested significant resources in its primary care business as a means to leverage its community presence and provide clinical services to customers. Walgreens also pursued a similar effort with VillageMD at one point, but faced numerous market challenges. Indeed, in light of these challenges, many industry leaders are increasingly turning to technology with the hopes that it can help alleviate some of these burdens-- not just to expand primary care services through opening more brick-and-mortar practices, but also by helping mitigate the burden on the existing workforce. Lumeris' partnership with Google Cloud aims to do exactly this: combine its existing healthcare expertise with incredible technological advancements to scale its impact even further.
Associated Press
19-02-2025
- Health
- Associated Press
Lumeris Introduces Tom™, an AI-Powered Breakthrough to Transform Primary Care
Industry's first Primary Care as a Service™ offering to tackle the 2-billion-hour primary care gap AI-powered care team member to expand capacity, reduce burden, and improve patient access to care unveiled at ViVE 2025 in Nashville ST. LOUIS, Feb. 19, 2025 /PRNewswire/ -- Lumeris, a leader in healthcare technology and services, today introduced Tom™, the industry's most advanced AI-powered Primary Care as a Service™ solution designed to support overburdened physicians and their teams while improving patient access to care. Tom is an AI-powered care team member embedded in clinical workflows, proactively extending the primary care team's reach across critical patient management areas including prevention and wellness, care coordination, social determinants of health, population health, and chronic disease management. Primary care is essential for delivering quality outcomes, managing chronic diseases, and effectively containing healthcare costs. However, primary care is increasingly strained and inaccessible. Today, 100 million Americans do not have access to a primary care provider, with the imbalance between primary care demand and supply exceeding 2 billion hours annually and growing. This gap cannot be closed with human resources alone. Meet Tom Tom is designed to transform primary care by expanding capacity, reducing administrative burdens, and improving patient access. Built on over 20 years of researching and supporting the needs of physicians, patients, and health systems, and powered by more than five years of AI innovation, Tom uses meticulously curated data and carefully selected large language models to tackle key challenges in delivering personalized care and drive next-best actions at both the patient and population levels. 'The impact of Tom's technology is profound. We can extend primary care to 100 million Americans who don't have access. We can upgrade the quality of primary care for all patients, and lower costs by 50% or more,' said John Doerr, chairman of Kleiner Perkins. 'Tom's 'Primary Care as a Service' addresses the most pressing needs of our $5 trillion healthcare industry. Tom's insights and ability to communicate with patients and providers at any level are transformative. Patients and providers will welcome the innovation and outcomes.' Unlike traditional analytics-based systems that merely inform care teams and increase their workloads, Tom acts. Operating 24/7 within primary care workflows, Tom autonomously executes next-best actions, including scheduling screenings and appointments, monitoring medication adherence, conducting post-discharge outreach, and sharing patient education – all while working within a shared care plan and escalating issues when necessary. This allows care teams to significantly expand their capacity to serve more patients with more comprehensive services. Tom's powerful presence at the point of care, delivering real-time and data-driven insights, strengthens clinical decision-making and personalizes interventions. By integrating social determinants of health data, clinical guidelines and adaptative personalization, Tom increases patient engagement while reducing care team burdens and closing the primary care gap. 'We are addressing the 2-billion-hour primary care shortage head-on,' said Mike Long, chairman and CEO of Lumeris. 'The urgency and magnitude of the problems mean no one company can solve it alone. We are grateful for the strong support Tom is receiving from leading provider, academic, technology, and services organizations from across the country.' A Collaborative Approach to Transforming Primary Care The growing list of market-leading organizations joining Lumeris to tackle this challenge include: BJC Health System's Center for Health AI – The center is focused on driving and assessing the efficacy and efficiency of AI in delivering the very best care for patients. Endeavor Health – Endeavor Health is a comprehensive nine-hospital health system serving more than 1.3 million patients across Chicagoland. MIT Computer Science and AI Lab – The Manolis Kellis Lab at MIT contributes advanced algorithms for understanding patient trajectories and optimizing healthcare decision-making. Oliver Wyman – Oliver Wyman is a global leader in management consulting. The Health and Life Sciences Practice combines deep industry knowledge with specialized expertise in strategy, operations risk, and performance transformation. ŌURA – A leader in wearable health technology and maker of Oura Ring, ŌURA provides insights and guidance to support patients beyond clinical settings. Wolters Kluwer – Its UpToDate clinical decision support tool is used by over two million physicians worldwide to help improve patient care. 'By combining Tom with the expertise and resources of our partners, we're unlocking the potential for a highly effective, primary care-led healthcare system,' Long said. 'Together with healthcare provider organizations nationwide, we can deliver the accessible, high-quality, and more equitable healthcare system the American people deserve.' Named in honor of Dr. Tom Doerr, a Lumeris founder and champion of patient-centered primary care who passed away unexpectedly five years ago, Tom embodies his vision of expanding access and improving healthcare through innovation. Doerr's legacy now lives on in an AI-powered solution that helps providers deliver more effective, accessible, and compassionate care at scale. About Lumeris Founded in 2012, Lumeris has pioneered primary care-led, value-based care transformation, partnering with health systems and physician practices nationwide to implement tailored models that improve quality and reduce costs. Using Tom, its AI-driven technology platform, Lumeris is achieving the industry's best quality metrics, better patient experiences, and enhanced physician satisfaction across Medicare Advantage, Traditional Medicare, Medicaid, and Commercial populations. Its Medicare Advantage plan, Essence Healthcare, consistently earns 4.5 to 5.0 star ratings from the Centers for Medicare and Medicaid Services. Lumeris employs 1,200 engineers, healthcare specialists, and clinicians across offices in St. Louis and Boston and generated $3 billion in revenues in 2024. For more information, visit
